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Promo.com Knowledge Base
Help center for Promo
For agents: Promo.com help center with guides on creating marketing videos, uploading to Instagram and using the Brand Manager for social media.
video marketingsocial media videosbrand managerinstagram uploadvideo thumbnails
- Authority
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- listed
- llms.txt
- https://support.promo.com/llms.txt
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- 283
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- Registered
- 1998-12-02
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- Documentation: developer or product docs worth reading, nothing to call
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- 2026-10-18T15:08:54.779Z
- Last checked
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Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-23T17:06:13.336Z. Cached copy · Source on promo.com
# Promo.com Knowledge Base
> Help center for Promo
## ActiveCast
- [What is ActiveCast?](https://support.promo.com/en/articles/16128660-what-is-activecast.md): We're excited to introduce ActiveCast — your ultimate AI-powered assistant for building your brand online.
- [Avatars vs. Brand Ambassadors: How to create and use them for your brand](https://support.promo.com/en/articles/16133938-avatars-vs-brand-ambassadors-how-to-create-and-use-them-for-your-brand.md): Building your brand: The power of avatars and brand ambassadors in ActiveCast
- [Building your Brand with ActiveCast](https://support.promo.com/en/articles/16130445-building-your-brand-with-activecast.md): ActiveCast is an AI-powered tool that helps you build your brand by transforming static photos into engaging short marketing videos.
- [How do I delete my uploaded and generated images from ActiveCast?](https://support.promo.com/en/articles/17271385-how-do-i-delete-my-uploaded-and-generated-images-from-activecast.md): Learn how to remove your uploaded and generated media.
- [How do I add images to my Favorites on ActiveCast?](https://support.promo.com/en/articles/17271409-how-do-i-add-images-to-my-favorites-on-activecast.md): Learn how you can save your images to use them later.
- [How do I remove images from My Favorites on ActiveCast?](https://support.promo.com/en/articles/17338870-how-do-i-remove-images-from-my-favorites-on-activecast.md): Learn how to remove images from your Favorites.
- [My Used Photos on ActiveCast.](https://support.promo.com/en/articles/17609434-my-used-photos-on-activecast.md): Learn what the My Used Photos Tab contains and how you can use it to manage your images.
- [How to navigate ActiveCast?](https://support.promo.com/en/articles/17609435-how-to-navigate-activecast.md): Learn how to navigate ActiveCast and explore its key features.
- [Can I Share My ActiveCast video?](https://support.promo.com/en/articles/17634334-can-i-share-my-activecast-video.md)
- [Why Are Extra Credits Deducted When I Download Certain ActiveCast Videos?](https://support.promo.com/en/articles/17443381-why-are-extra-credits-deducted-when-i-download-certain-activecast-videos.md): Learn why downloading some videos requires additional credits and how you can avoid paying extra download credits when creating new versions of your videos.
- [What is the difference between PromoAI and ActiveCast?](https://support.promo.com/en/articles/16135794-what-is-the-difference-between-promoai-and-activecast.md): Understanding the difference: PromoAI vs. ActiveCast
- [Can I use the same subscription plan for PromoAI and ActiveCast tools?](https://support.promo.com/en/articles/16139765-can-i-use-the-same-subscription-plan-for-promoai-and-activecast-tools.md): Learn how subscription plans work for PromoAI and ActiveCast
- [Can I use my credits from PromoAI to generate videos on ActiveCast and vice versa?](https://support.promo.com/en/articles/16139826-can-i-use-my-credits-from-promoai-to-generate-videos-on
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