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cPanel & WHM Documentation

Documentation for the cPanel, WHM, and Webmail products.

For agents: Documentation for cPanel, WHM and Webmail hosting control panel products, including troubleshooting and Apache handler configuration guides.

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Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-22T14:10:53.746Z. Cached copy · Source on cpanel.net

# cPanel & WHM Documentation

> Documentation for the cPanel, WHM, and Webmail products.

## Knowledge Base

- [Account Creation Errors](https://docs.cpanel.net/knowledge-base/accounts/account-creation-errors/): Troubleshoots common cPanel & WHM account creation failures: groupadd/useradd errors caused by immutable flags on /etc/passwd or /etc/group (fixed with chattr -i) or a corrupt /etc/gshadow file (rebuilt with grpconv), and 'unable to add user' errors caused by a pre-existing username, checked via the /home/username directory or /etc/passwd entries.
- [Account Suspension Versus Bandwidth Limiting and Account Termination](https://docs.cpanel.net/knowledge-base/accounts/account-suspension-versus-bandwidth-limiting-and-account-termination/): Distinguishes three cPanel & WHM account states: suspension (manually triggered via Manage Account Suspension or suspendacct/unsuspendacct scripts, sets SUSPENDED=1, redirects web traffic, locks passwords in /etc/shadow, but still allows mail and DNS), bandwidth limiting (automatically applied when monthly bandwidth is exceeded, restricting only HTTP/HTTPS access via /var/cpanel/bwlimited/, removable via Limit Bandwidth Usage or Unsuspend Bandwidth Exceeders), and termination (permanent data deletion via Terminate Accounts or the removeacct script, which also deletes DNS zones by default).
- [Addon Domain Conversion List](https://docs.cpanel.net/knowledge-base/accounts/addon-domain-conversion-list/): Lists what WHM's Convert Addon Domain to Account interface does and does not migrate when converting an addon domain into a standalone cPanel account. Migrated data includes DNS records, document root contents, VirtualHost includes, SSL certificates, email accounts/autoresponders/filters/forwarders/mailing lists/webmail, MySQL databases and users, redirects, and FTP/Web Disk subaccounts. Not migrated: installed applications, MultiPHP settings, subaccounts and subdomains (subdomains must be deleted first or the conversion fails), and accounts with an assigned IPv6 address (must disable IPv6 first).
- [Apparent Discrepancies in Bandwidth Usage Statistics](https://docs.cpanel.net/knowledge-base/accounts/apparent-discrepancies-in-bandwidth-usage-statistics/): Explains why bandwidth usage numbers differ between cPanel & WHM's Bandwidth and View Bandwidth Usage interfaces and log-analysis tools like AWStats, Analog, and Webalizer: cPanel & WHM measures full request-plus-response bytes from Apache logs, while log analyzers measure only requested content size, and processing cycles run at least eight minutes apart. Covers scenarios that widen the gap (errors/redirects, small files, cancelled downloads) and recommends relying on cPanel & WHM's own bandwidth interfaces, tuned via WHM's Statistics Software Configuration interface.
- [cPanel Solo® License](https://docs.cpanel.net/knowledge-base/accounts/cpanel-solo-license/): Describes the cPanel Solo license, which limits WHM to managing a single cPanel account and requi
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Machine-readable: GET /v1/resolve?q=cpanel.net · GET /v1/domain/cpanel.net · this page as Accept: application/json or text/markdown · MCP lookup_domain

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Claim my listing on Agent Web Map for cpanel.net:
1. POST https://agentwebmap.com/v1/sites/cpanel.net/claims and keep claim_id and claim_secret private.
2. Publish the proof: add the line "AgentWebMap ownership: <token>" (token from step 1) to https://cpanel.net/llms.txt, or use the DNS, meta-tag or well-known method the response describes.
3. POST https://agentwebmap.com/v1/sites/cpanel.net/verify with {"claim_id": "...", "claim_secret": "..."}.
4. Save the api_key from the answer; it manages the listing (PATCH https://agentwebmap.com/v1/sites/cpanel.net).
MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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