# Promo.com Knowledge Base

> Help center for Promo

## ActiveCast

- [What is ActiveCast?](https://support.promo.com/en/articles/16128660-what-is-activecast.md): We're excited to introduce ActiveCast — your ultimate AI-powered assistant for building your brand online.
- [Avatars vs. Brand Ambassadors: How to create and use them for your brand](https://support.promo.com/en/articles/16133938-avatars-vs-brand-ambassadors-how-to-create-and-use-them-for-your-brand.md): Building your brand: The power of avatars and brand ambassadors in ActiveCast
- [Building your Brand with ActiveCast](https://support.promo.com/en/articles/16130445-building-your-brand-with-activecast.md): ActiveCast is an AI-powered tool that helps you build your brand by transforming static photos into engaging short marketing videos.
- [How do I delete my uploaded and generated images from ActiveCast?](https://support.promo.com/en/articles/17271385-how-do-i-delete-my-uploaded-and-generated-images-from-activecast.md): Learn how to remove your uploaded and generated media.
- [How do I add images to my Favorites on ActiveCast?](https://support.promo.com/en/articles/17271409-how-do-i-add-images-to-my-favorites-on-activecast.md): Learn how you can save your images to use them later.
- [How do I remove images from My Favorites on ActiveCast?](https://support.promo.com/en/articles/17338870-how-do-i-remove-images-from-my-favorites-on-activecast.md): Learn how to remove images from your Favorites.
- [My Used Photos on ActiveCast.](https://support.promo.com/en/articles/17609434-my-used-photos-on-activecast.md): Learn what the My Used Photos Tab contains and how you can use it to manage your images.
- [How to navigate ActiveCast?](https://support.promo.com/en/articles/17609435-how-to-navigate-activecast.md): Learn how to navigate ActiveCast and explore its key features.
- [Can I Share My ActiveCast video?](https://support.promo.com/en/articles/17634334-can-i-share-my-activecast-video.md)
- [Why Are Extra Credits Deducted When I Download Certain ActiveCast Videos?](https://support.promo.com/en/articles/17443381-why-are-extra-credits-deducted-when-i-download-certain-activecast-videos.md): Learn why downloading some videos requires additional credits and how you can avoid paying extra download credits when creating new versions of your videos.
- [What is the difference between PromoAI and ActiveCast?](https://support.promo.com/en/articles/16135794-what-is-the-difference-between-promoai-and-activecast.md): Understanding the difference: PromoAI vs. ActiveCast
- [Can I use the same subscription plan for PromoAI and ActiveCast tools?](https://support.promo.com/en/articles/16139765-can-i-use-the-same-subscription-plan-for-promoai-and-activecast-tools.md): Learn how subscription plans work for PromoAI and ActiveCast
- [Can I use my credits from PromoAI to generate videos on ActiveCast and vice versa?](https://support.promo.com/en/articles/16139826-can-i-use-my-credits-from-promoai-to-generate-videos-on-activecast-and-vice-versa.md): Learn how the credit systems for ActiveCast and PromoAI differ.
- [If I already have Promo.com account, do I need to create separate account to use ActiveCast?](https://support.promo.com/en/articles/16139868-if-i-already-have-promo-com-account-do-i-need-to-create-separate-account-to-use-activecast.md): Learn how to access and manage ActiveCast using your existing Promo.com account.
- [ActiveCast: Monthly and annual plans. Prices and principle of renewing](https://support.promo.com/en/articles/16140274-activecast-monthly-and-annual-plans-prices-and-principle-of-renewing.md): Everything you need to know about ActiveCast subscription plans.
- [Will my ActiveCast credits roll over?](https://support.promo.com/en/articles/16140657-will-my-activecast-credits-roll-over.md): Learn what happens to your unused credits at the end of your billing cycle and when your subscription changes.
- [Can I purchase additional ActiveCast credits?](https://support.promo.com/en/articles/16140681-can-i-purchase-additional-activecast-credits.md): Learn how to purchase additional credits and how credit package discounts work.
- [What happens to my ActiveCast credits if my plan is cancelled?](https://support.promo.com/en/articles/16140692-what-happens-to-my-activecast-credits-if-my-plan-is-cancelled.md): Learn what happens to your subscription and purchased credits when you cancel your ActiveCast subscription.
- [How many credits do I need to generate one ActiveCast video?](https://support.promo.com/en/articles/16140752-how-many-credits-do-i-need-to-generate-one-activecast-video.md): Learn how credit consumption is calculated and how to estimate the number of credits required before generating a video.
- [How many videos can I generate per month with my ActiveCast subscription plan?](https://support.promo.com/en/articles/16151887-how-many-videos-can-i-generate-per-month-with-my-activecast-subscription-plan.md): Learn what determines the number of videos you can generate with your subscription and how credit consumption affects your monthly output.
- [How do I know how many credits will be consumed before generating my ActiveCast video?](https://support.promo.com/en/articles/16151910-how-do-i-know-how-many-credits-will-be-consumed-before-generating-my-activecast-video.md): Learn how to check the estimated credit cost before generating or regenerating a video.
- [If I do not like the result, can I regenerate my ActiveCast video for free?](https://support.promo.com/en/articles/16151915-if-i-do-not-like-the-result-can-i-regenerate-my-activecast-video-for-free.md): Learn why regenerating a video consumes additional credits and how to maximize your results before generating.
- [Will my credits be restored if I delete ActiveCast video that I don’t like?](https://support.promo.com/en/articles/16151929-will-my-credits-be-restored-if-i-delete-activecast-video-that-i-don-t-like.md): Learn what happens to your credits after a video is generated and why deleting a video does not restore them.
- [What if my ActiveCast video generation fails? Will credits be deducted anyway?](https://support.promo.com/en/articles/17442386-what-if-my-activecast-video-generation-fails-will-credits-be-deducted-anyway.md): If your video generation fails, your credits are automatically returned to your account, so you won’t lose them.
- [Can I regenerate ActiveCast videos after they were downloaded?](https://support.promo.com/en/articles/16151950-can-i-regenerate-activecast-videos-after-they-were-downloaded.md): Learn whether you can regenerate a video after downloading it and how regenerations affect your credit balance.
- [How do I upgrade my ActiveCast subscription plan?](https://support.promo.com/en/articles/17456678-how-do-i-upgrade-my-activecast-subscription-plan.md): Learn how you can upgrade your ActiveCast subscription plan
- [How do I downgrade my ActiveCast subscription plan?](https://support.promo.com/en/articles/17456679-how-do-i-downgrade-my-activecast-subscription-plan.md): Learn how you can downgrade your ActiveCast subscription plan
- [How do I update my Credit Card on ActiveCast?](https://support.promo.com/en/articles/17573457-how-do-i-update-my-credit-card-on-activecast.md)
- [How do I update my billing email address on ActiveCast?](https://support.promo.com/en/articles/17573484-how-do-i-update-my-billing-email-address-on-activecast.md)
- [How do I find my Billing history on ActiveCast?](https://support.promo.com/en/articles/17573497-how-do-i-find-my-billing-history-on-activecast.md)
- [How do I update my billing information?](https://support.promo.com/en/articles/17573516-how-do-i-update-my-billing-information.md)
- [How can I cancel my ActiveCast subscription plan?](https://support.promo.com/en/articles/17230734-how-can-i-cancel-my-activecast-subscription-plan.md): Learn how you can cancel your ActiveCast subscription plan
- [ActiveCast: Can I receive a refund?](https://support.promo.com/en/articles/17230760-activecast-can-i-receive-a-refund.md): Learn how our refund policy works and when you may be eligible for a refund.
- [Where can I use my ActiveCast video?](https://support.promo.com/en/articles/16151990-where-can-i-use-my-activecast-video.md): Learn where you can publish and share videos created with ActiveCast.
- [Can I generate ActiveCast videos for my own brands only?](https://support.promo.com/en/articles/16152003-can-i-generate-activecast-videos-for-my-own-brands-only.md): Learn which subscription plans allow you to create videos for your own brands and for client or third-party brands.
- [What kind of content can I generate with ActiveCast?](https://support.promo.com/en/articles/16152011-what-kind-of-content-can-i-generate-with-activecast.md): Learn about the types of videos you can create with ActiveCast and the content guidelines you should follow.
- [Can children talk on my ActiveCast videos?](https://support.promo.com/en/articles/17150400-can-children-talk-on-my-activecast-videos.md): Children in AI-generated videos can be animated, but they cannot speak. Here’s what you can do instead.
- [What happens to my ActiveCast videos if my plan is cancelled?](https://support.promo.com/en/articles/16152021-what-happens-to-my-activecast-videos-if-my-plan-is-cancelled.md): Learn what happens to your generated videos after you cancel your ActiveCast subscription.
- [Who is your content provider?](https://support.promo.com/en/articles/16152036-who-is-your-content-provider.md): Learn which media libraries power ActiveCast and PromoAI.
- [Can I edit my ActiveCast video externally after it was downloaded?](https://support.promo.com/en/articles/16152048-can-i-edit-my-activecast-video-externally-after-it-was-downloaded.md): Learn whether you can edit videos generated with ActiveCast after downloading them and how external edits affect your license.
- [Seedance 1.5 Pro](https://support.promo.com/en/articles/16153741-seedance-1-5-pro.md): Learn how to use Seedance 1.5 Pro, a production-ready AI video model designed to generate high-quality talking avatar videos with realistic motion, synchronized speech, and cinematic camera movement.
- [Seedance 2.0](https://support.promo.com/en/articles/16153785-seedance-2-0.md): Learn how to use Seedance 2.0, the most advanced model in the Seedance family, designed to generate high-quality cinematic videos with realistic motion, synchronized speech, detailed scene renderin...
- [Seedance 2.5](https://support.promo.com/en/articles/17035412-seedance-2-5.md): Learn how to use Seedance 2.5, ByteDance’s flagship AI video model. It can create videos from 4 to 30 seconds in a single generation and supports multiple reference assets, detailed scene controls,...
- [Seedance 2.0 Fast](https://support.promo.com/en/articles/16153793-seedance-2-0-fast.md): Explore Seedance 2.0 Fast, designed for creators who need the advanced understanding of the 2.0 architecture but require rapid turnaround times for drafting and storyboarding.
- [Seedance 2.0 Mini](https://support.promo.com/en/articles/16153804-seedance-2-0-mini.md): Learn how to use Seedance 2.0 Mini, a lightweight AI video generation model designed for high-volume content creation, fast rendering, and cost-effective video production.
- [Comparing the Seedance Model Group on Active Stock](https://support.promo.com/en/articles/16153821-comparing-the-seedance-model-group-on-active-stock.md): Compare Seedance 1.5 Pro, Seedance 2.0, Seedance 2.0 Fast, Seedance 2.0 Mini, and Seedance 2.5 to choose the model that best fits your project, workflow, and credit budget.
- [Gemini Omni Flash](https://support.promo.com/en/articles/16153866-gemini-omni-flash.md): Learn how to use Gemini Omni Flash, an omnimodal video generation model designed for fast video creation and rapid creative iteration.
- [Veo 3.1](https://support.promo.com/en/articles/16153879-veo-3-1.md): Learn how to use Veo 3.1, a flagship AI video model designed for photorealistic visuals, smooth camera motion, and native audio generation.
- [Veo 3.1 Fast](https://support.promo.com/en/articles/16153880-veo-3-1-fast.md): Discover Veo 3.1 Fast, an optimized model that combines faster generation times with support for resolutions up to 4K.
- [Veo 3.1 Lite](https://support.promo.com/en/articles/16153881-veo-3-1-lite.md): Learn how to use Veo 3.1 Lite, a lightweight and cost-efficient AI video model designed for short-form videos, teasers, and budget-friendly content creation.
- [Comparing the Veo 3.1 Model Group on Active Stock](https://support.promo.com/en/articles/16153882-comparing-the-veo-3-1-model-group-on-active-stock.md): Compare the features, resolution options, credit consumption, and ideal use cases across the Veo 3.1 model family to choose the best model for your project
- [Grok Imagine Video](https://support.promo.com/en/articles/16153929-grok-imagine-video.md): Learn how to use Grok Imagine Video, an ultra-fast, highly efficient AI model designed for rapid prototyping, social media content, and native audio generation.
- [Grok Imagine Video 1.5](https://support.promo.com/en/articles/16153936-grok-imagine-video-1-5.md): Discover Grok Imagine Video 1.5, an upgraded model that delivers improved motion quality, support for up to 1080p Full HD resolution, and enhanced native audio while maintaining exceptionally fast ...
- [Comparing the Grok Imagine Model Group on Active Stock](https://support.promo.com/en/articles/16153939-comparing-the-grok-imagine-model-group-on-active-stock.md): Compare the features, supported resolutions, audio capabilities, and ideal use cases of Grok Imagine Video and Grok Imagine Video 1.5 to choose the best model for your workflow.
- [Kling 2.6 Pro](https://support.promo.com/en/articles/16153966-kling-2-6-pro.md): Learn how to use Kling 2.6 Pro, an established model known for smooth character movement, fluid physical interactions, and reliable camera control
- [Kling 3 Standard](https://support.promo.com/en/articles/16153970-kling-3-standard.md): Learn about Kling 3 Standard, a versatile model that delivers strong visual realism, stable lighting, and efficient credit usage.
- [Kling 3 Pro](https://support.promo.com/en/articles/16153974-kling-3-pro.md): Explore Kling 3 Pro, a premium model designed for high-quality cinematic videos, complex character movement, and realistic environmental effects.
- [Kling 3 4k](https://support.promo.com/en/articles/16153987-kling-3-4k.md): Master Kling 3 4K, our highest-resolution model for creating Ultra HD videos suitable for large displays, premium marketing campaigns, and professional presentations.
- [Kling 3.0 Turbo](https://support.promo.com/en/articles/16154019-kling-3-0-turbo.md): Discover Kling 3.0 Turbo, a high-speed model designed for rapid prototyping, storyboard creation, and high-volume video production.
- [Kling Omni 3 Standard](https://support.promo.com/en/articles/16154043-kling-omni-3-standard.md): Learn how to use Kling Omni 3 Standard, an entry-level omnimodal AI video model designedto deliver consistent subject appearance, stable camera movement, and cost-effective HD video generation.
- [Kling Omni 3 Pro](https://support.promo.com/en/articles/16154086-kling-omni-3-pro.md): Discover Kling Omni 3 Pro, a premium omnimodal AI video model that delivers Full HD 1080p output, advanced subject consistency, and realistic speech and audio generation.
- [Kling Omni 3 4k](https://support.promo.com/en/articles/16154118-kling-omni-3-4k.md): Learn about Kling Omni 3 4K \(Kling O 3 4K\), the highest-resolution model in the Omni lineup, designed for native 4K Ultra HD video, advanced subject consistency, and high-quality AI-generated speec...
- [Comparing the Kling Model Group on Active Stock](https://support.promo.com/en/articles/16154149-comparing-the-kling-model-group-on-active-stock.md): A complete comparison of all Kling AI models available on our platform to help you choose the right balance between speed, visual quality, scene complexity, resolution, and credit consumption.
- [FLUX 3](https://support.promo.com/en/articles/17036820-flux-3.md): FLUX 3 is a creative, photorealistic video model designed for detailed visual styles, creative prompts, and dramatic lighting changes.
- [LTX 2.5 Fast](https://support.promo.com/en/articles/17036849-ltx-2-5-fast.md): LTX 2.5 Fast is a streamlined, efficient video model designed for fast generation, quick concept testing, and lightweight social content.
- [LTX 2.5 Pro](https://support.promo.com/en/articles/17036856-ltx-2-5-pro.md): LTX 2.5 Pro is an upgraded, high-precision version of the LTX engine, designed for greater visual detail, more complex motion, and improved audio synchronization.
- [Comparing the LTX Model Group on ActiveCast](https://support.promo.com/en/articles/17037533-comparing-the-ltx-model-group-on-activecast.md)
- [MiniMax H3](https://support.promo.com/en/articles/17036865-minimax-h3.md): MiniMax H3 is a balanced, high-performance AI model designed for smooth human movement, natural physical interactions, and expressive voice generation.
- [Runway Gen 4 Turbo](https://support.promo.com/en/articles/16154585-runway-gen-4-turbo.md): Learn how to use Runway Gen 4 Turbo, an ultra-fast AI video model designed for rapid storyboarding, low credit consumption, and high visual quality.
- [Runway Gen 4.5](https://support.promo.com/en/articles/16154586-runway-gen-4-5.md): Discover Runway Gen 4.5, a flagship AI model designed for photorealistic visuals, consistent characters, and complex cinematic motion.
- [Comparing the Runway Gen 4 Model Group on Active Stock](https://support.promo.com/en/articles/16154588-comparing-the-runway-gen-4-model-group-on-active-stock.md): Compare Runway Gen 4 Turbo and Runway Gen 4.5 to choose between fast, cost-effective video generation and premium cinematic quality.
- [Comparing the Wan 3.0 Model Group on ActiveCast](https://support.promo.com/en/articles/17598035-comparing-the-wan-3-0-model-group-on-activecast.md): Discover which Wan series model best matches your project goals, budget, and visual requirements on ActiveCast.
- [Wan 3.0](https://support.promo.com/en/articles/17597797-wan-3-0.md): A reliable, highly flexible AI model designed for general-purpose video generation
- [Wan 3.0 Prime](https://support.promo.com/en/articles/17597802-wan-3-0-prime.md): Flagship Wan series model designed for detailed visuals, consistent character appearance, complex movement, and cinematic-style video generation.
- [MiniMax H 3 Fast](https://support.promo.com/en/articles/17598201-minimax-h-3-fast.md): A lightning-fast, cost-effective AI model built for high-volume content creation, rapid draft generation, and fast-paced social video production.
- [MiniMax H 3 Max](https://support.promo.com/en/articles/17598179-minimax-h-3-max.md): A powerful, versatile AI model designed to create dramatic character movements, follow detailed prompts accurately, and generate visually rich videos in HD quality.
- [MiniMax H 3 Max Turbo](https://support.promo.com/en/articles/17598164-minimax-h-3-max-turbo.md): Combines the advanced motion capabilities and high-definition visual quality of H3 Max with speed optimizations to generate high-quality videos faster.
- [Comparing the MiniMax H3 Model Group on ActiveCast](https://support.promo.com/en/articles/17598142-comparing-the-minimax-h3-model-group-on-activecast.md): Compare MiniMax H3, H3 Fast, H3 Max, and H3 Max Turbo to find the right balance of resolution, video duration, and credit consumption for your project.
- [AI models available on ActiveCast and how they differ](https://support.promo.com/en/articles/16134069-ai-models-available-on-activecast-and-how-they-differ.md): This guide provides a brief overview of the 30 AI video generation models available in ActiveCast
- [The Master Comparison Guide: All 30 AI Video Models Compared](https://support.promo.com/en/articles/16154589-the-master-comparison-guide-all-30-ai-video-models-compared.md): Compare all 30 AI video generation models available on our platform. This guide helps you choose the right model based on visual quality, generation speed, credit consumption, audio capabilities, a...
- [What is the biggest Resolution I can select for my ActiveCast video?](https://support.promo.com/en/articles/16153728-what-is-the-biggest-resolution-i-can-select-for-my-activecast-video.md): Available video resolutions depend on the AI model you choose.
- [Action Template: which one to choose?](https://support.promo.com/en/articles/16152661-action-template-which-one-to-choose.md): Learn more about each Action Template to understand its unique presentation style and choose the one that best fits your video, audience, and message
- [Camera Motion: which one to choose?](https://support.promo.com/en/articles/16153371-camera-motion-which-one-to-choose.md)
- [What is Smart Sync, and how does it work?](https://support.promo.com/en/articles/16152649-what-is-smart-sync-and-how-does-it-work.md)
- [What Aspect Ratio do I select for my ActiveCast video?](https://support.promo.com/en/articles/16152421-what-aspect-ratio-do-i-select-for-my-activecast-video.md): Learn which aspect ratio works best for different social media platforms
- [How do I know which AI model works best for me before generating video?](https://support.promo.com/en/articles/16152318-how-do-i-know-which-ai-model-works-best-for-me-before-generating-video.md)
- [What is the difference between Narration and Action Prompt?](https://support.promo.com/en/articles/16152260-what-is-the-difference-between-narration-and-action-prompt.md)
- [Can I select the length of my ActiveCast video?](https://support.promo.com/en/articles/16152233-can-i-select-the-length-of-my-activecast-video.md): Choose your video's duration within the limits supported by the selected AI model.
- [Can I select music for my ActiveCast video and/or upload my own music track?](https://support.promo.com/en/articles/16152223-can-i-select-music-for-my-activecast-video-and-or-upload-my-own-music-track.md): Learn how music works when generating AI videos.
- [Can I edit my ActiveCast video in PromoAI Planner or in Promo classic editor?](https://support.promo.com/en/articles/17233452-can-i-edit-my-activecast-video-in-promoai-planner-or-in-promo-classic-editor.md): Learn how you can edit your ActiveCast video with main Promo.com tools
- [Can I combine my generated ActiveCast videos with my Promo or PromoAI videos?](https://support.promo.com/en/articles/17233447-can-i-combine-my-generated-activecast-videos-with-my-promo-or-promoai-videos.md): Learn how you can combine your generated ActiveCast videos with your other Promo videos.
- [Can I add my logo to my ActiveCast video?](https://support.promo.com/en/articles/17233439-can-i-add-my-logo-to-my-activecast-video.md): Learn how you can add your logo to your ActiveCast video
- [What is a Scene Builder in ActiveCast, and How Do I Use It?](https://support.promo.com/en/articles/17141982-what-is-a-scene-builder-in-activecast-and-how-do-i-use-it.md): Learn how Scene Builder tool can enhance your images for ActiveCast video generation
- [How many ActiveCast videos can I generate simultaneously?](https://support.promo.com/en/articles/17457500-how-many-activecast-videos-can-i-generate-simultaneously.md): Learn how to generate multiple videos at the same time and track the progress of your generations
- [Can I add additional elements to my ActiveCast video, like: my product, location and extra characters?](https://support.promo.com/en/articles/17233393-can-i-add-additional-elements-to-my-activecast-video-like-my-product-location-and-extra-characters.md): Learn how you can add extra elements to your ActiveCast video
- [Can ActiveCast adjust my prompt?](https://support.promo.com/en/articles/17233390-can-activecast-adjust-my-prompt.md): Learn how to adjust your Action Prompt to match a new source image.
- [Can I select narrator for my Active Stock video?](https://support.promo.com/en/articles/16152214-can-i-select-narrator-for-my-active-stock-video.md): Learn how narration is generated for your AI videos
- [Can I combine my uploaded photos with images from your libraries for my ActiveCast video?](https://support.promo.com/en/articles/17233382-can-i-combine-my-uploaded-photos-with-images-from-your-libraries-for-my-activecast-video.md): Learn how to seamlessly blend your own uploaded photos with our images.
- [Can I use my own photos to generate ActiveCast videos?](https://support.promo.com/en/articles/16152190-can-i-use-my-own-photos-to-generate-activecast-videos.md): Upload your own photos and turn them into engaging AI-generated videos
- [Can I edit my already generated ActiveCast video later?](https://support.promo.com/en/articles/17572357-can-i-edit-my-already-generated-activecast-video-later.md): Learn how to access and regenerate your previously generated videos.
- [How can I generate my ActiveCast videos?](https://support.promo.com/en/articles/16152140-how-can-i-generate-my-activecast-videos.md): Learn how to create AI-generated videos using ActiveCast.
- [How To Get Started With ActiveCast? Select Your Starting Image.](https://support.promo.com/en/articles/17663892-how-to-get-started-with-activecast-select-your-starting-image.md): Learn how to get started with ActiveCast, explore its key features, generate, and download your videos.
- [How To Get Started With ActiveCast? Edit Your Starting Image.](https://support.promo.com/en/articles/17665473-how-to-get-started-with-activecast-edit-your-starting-image.md)
- [How To Get Started With ActiveCast? Select Action Template and Camera Motion.](https://support.promo.com/en/articles/17670127-how-to-get-started-with-activecast-select-action-template-and-camera-motion.md)
- [How To Get Started With ActiveCast? Add your Prompt and Narration.](https://support.promo.com/en/articles/17677858-how-to-get-started-with-activecast-add-your-prompt-and-narration.md)
- [How To Get Started With ActiveCast? Select AI Model and Output Parameters.](https://support.promo.com/en/articles/17670148-how-to-get-started-with-activecast-select-ai-model-and-output-parameters.md)
- [How To Get Started With ActiveCast? Start Generating Your Video.](https://support.promo.com/en/articles/17670165-how-to-get-started-with-activecast-start-generating-your-video.md)
- [How To Get Started With ActiveCast? Check Your Ongoing and Recent Generations.](https://support.promo.com/en/articles/17670177-how-to-get-started-with-activecast-check-your-ongoing-and-recent-generations.md)
- [How To Get Started With ActiveCast? View and Manage Your Videos.](https://support.promo.com/en/articles/17670193-how-to-get-started-with-activecast-view-and-manage-your-videos.md)
- [How To Get Started With ActiveCast? Download Your Video.](https://support.promo.com/en/articles/17670199-how-to-get-started-with-activecast-download-your-video.md)
- [How To Get Started With ActiveCast? Check Your Current Credit Ballance.](https://support.promo.com/en/articles/17670205-how-to-get-started-with-activecast-check-your-current-credit-ballance.md)
- [How do I delete my ActiveCast account?](https://support.promo.com/en/articles/17578065-how-do-i-delete-my-activecast-account.md)
- [My ActiveCast account page. How do I change my login email address?](https://support.promo.com/en/articles/17577866-my-activecast-account-page-how-do-i-change-my-login-email-address.md)
- [Where can I find my already generated ActiveCast videos?](https://support.promo.com/en/articles/16152090-where-can-i-find-my-already-generated-activecast-videos.md): Learn where your generated videos are stored and how to access previous generations
- [Can I post my ActiveCast videos directly to my social media accounts?](https://support.promo.com/en/articles/16152088-can-i-post-my-activecast-videos-directly-to-my-social-media-accounts.md): Learn how to share your videos on social media after generating them with ActiveCast.
- [Where do I find your video templates on ActiveCast?](https://support.promo.com/en/articles/16152086-where-do-i-find-your-video-templates-on-activecast.md): Learn where to find video examples and explore what's possible with ActiveCast.
- [How can I contact ActiveCast Customer Support?](https://support.promo.com/en/articles/16152085-how-can-i-contact-activecast-customer-support.md): Learn how to contact our support team if you need help with any tool on Promo.com

## PromoAI

- [How to use PromoAI](https://support.promo.com/en/articles/7858555-how-to-use-promoai.md): Use PromoAI to generate videos and social media posts - publish every single day
- [PromoAI: How to generate AI videos](https://support.promo.com/en/articles/9227478-promoai-how-to-generate-ai-videos.md): You can generate up to 30 personalized, on-brand videos in a few minutes using PromoAI
- [PromoAI: Edit your AI videos](https://support.promo.com/en/articles/9227449-promoai-edit-your-ai-videos.md): You can edit your AI videos just by typing using our conversational interface, or visually using our classic online video editor
- [PromoAI: Download, Publish or Schedule your AI videos](https://support.promo.com/en/articles/9227481-promoai-download-publish-or-schedule-your-ai-videos.md): You can use AI videos in your marketing channels by downloading to your device, or publishing to social media through Promo
- [PromoAI: How to change the language of your AI videos](https://support.promo.com/en/articles/9227489-promoai-how-to-change-the-language-of-your-ai-videos.md): Go global, with language support for your PromoAI videos
- [PromoAI: How to replace video clips in your AI videos](https://support.promo.com/en/articles/9227487-promoai-how-to-replace-video-clips-in-your-ai-videos.md)
- [PromoAI: Regenerating AI videos](https://support.promo.com/en/articles/9227678-promoai-regenerating-ai-videos.md): Not happy with your suggested AI video? No problem, just regenerate it :\)
- [PromoAI: Upload your own media content to your AI videos](https://support.promo.com/en/articles/9227484-promoai-upload-your-own-media-content-to-your-ai-videos.md)
- [PromoAI: How to edit the captions of your AI videos](https://support.promo.com/en/articles/9227491-promoai-how-to-edit-the-captions-of-your-ai-videos.md): Don't love the captions that AI generated? Rewrite them on your own.
- [PromoAI: How to design the captions of your AI videos](https://support.promo.com/en/articles/9227492-promoai-how-to-design-the-captions-of-your-ai-videos.md): Select the style of the captions on your AI video- font, position and color
- [PromoAI: How to update the music on your AI videos](https://support.promo.com/en/articles/9227494-promoai-how-to-update-the-music-on-your-ai-videos.md): Don't love the music soundtrack on your AI video? You can change it easily
- [PromoAI: How to generate ideas using PromoAI](https://support.promo.com/en/articles/9227495-promoai-how-to-generate-ideas-using-promoai.md): Writers block? Use PromoAI to brainstorm on-brand and personalized marketing ideas
- [PromoAI: How many PromoAI videos can I use?](https://support.promo.com/en/articles/9271865-promoai-how-many-promoai-videos-can-i-use.md): Understand how many PromoAI videos you have, based on your subscription
- [PromoAI: Topic videos](https://support.promo.com/en/articles/9227675-promoai-topic-videos.md): Learn how to generate topic AI videos
- [About PromoAI](https://support.promo.com/en/articles/7851573-about-promoai.md): AI-generated personalized videos & social media posts for your business
- [PromoAI: Where can I see my AI Suggested videos?](https://support.promo.com/en/articles/9334878-promoai-where-can-i-see-my-ai-suggested-videos.md): You can easily filter out videos in your Planner to quickly find the video you need
- [PromoAI: Edit using Classic Video Editor](https://support.promo.com/en/articles/9287041-promoai-edit-using-classic-video-editor.md): You can edit your AI videos via our Classic online video editor
- [PromoAI: How to create your AirBNB listing video](https://support.promo.com/en/articles/12950300-promoai-how-to-create-your-airbnb-listing-video.md): Simply paste the link to your home listing on AirBNB, select a date and click to generate an AI video, then edit, publish or download

## Getting Started

- [How to Change the Video Thumbnail on Social Media Pages](https://support.promo.com/en/articles/3484355-how-to-change-the-video-thumbnail-on-social-media-pages.md): Learn how to adjust your video thumbnail on different social medias
- [Uploading your video to Instagram](https://support.promo.com/en/articles/3278255-uploading-your-video-to-instagram.md): Skip a step \(or two\) and upload your video directly from Promo to Instagram
- [How do I use the Brand Manager?](https://support.promo.com/en/articles/3834421-how-do-i-use-the-brand-manager.md): Find out what Promo's brand manager can do for you.
- [How To Change Your Instagram Account to an Instagram Business Account](https://support.promo.com/en/articles/3277641-how-to-change-your-instagram-account-to-an-instagram-business-account.md): With Promo's integration with Instagram you can easily share your content published in a few clicks directly to IG.
- [Can I upload my own custom font to the video?](https://support.promo.com/en/articles/3074070-can-i-upload-my-own-custom-font-to-the-video.md)
- [Premium and Free clips](https://support.promo.com/en/articles/2826904-premium-and-free-clips.md): A little bit more on our pricing to make sure you get the most out of your plan
- [Enjoy our Free Photo Library!](https://support.promo.com/en/articles/2325497-enjoy-our-free-photo-library.md): Now you can add free photos from over 1.5 million amazing images to your videos and more dynamic visual content
- [How you can create a multi-clip video](https://support.promo.com/en/articles/2088491-how-you-can-create-a-multi-clip-video.md): Create awesome videos combining multiple video clips together to tell your story, reach your customers, and promote your brand!
- [How to download your video in different aspect ratios](https://support.promo.com/en/articles/1878540-how-to-download-your-video-in-different-aspect-ratios.md): Learn how to download the your video in vertical, square, and wide aspect ratios \(without using additional video credits\)
- [How To Search And Select Music For Your Video](https://support.promo.com/en/articles/1865236-how-to-search-and-select-music-for-your-video.md): Learn how to Select Music and Also Favorite a Song!
- [How To Use Text Styles and Animations](https://support.promo.com/en/articles/1745483-how-to-use-text-styles-and-animations.md): Create Professional Videos in Minutes!
- [How To Resize and Move Text Location](https://support.promo.com/en/articles/1805838-how-to-resize-and-move-text-location.md): Learn how you can change the text size and control the display location
- [How To Add Another Text Caption](https://support.promo.com/en/articles/1752597-how-to-add-another-text-caption.md): Create Stunning Videos Using Custom Captions!
- [How to make your video longer or shorter](https://support.promo.com/en/articles/1190515-how-to-make-your-video-longer-or-shorter.md): Use the trimmer to can create custom length video clips longer or shorter than 15 seconds.
- [How To Input Your Own Text](https://support.promo.com/en/articles/1739801-how-to-input-your-own-text.md): Double Click To Enter Your Own Text Messaging
- [How to create a Promo video](https://support.promo.com/en/articles/10993-how-to-create-a-promo-video.md): Get all the simple steps to start creating your video.
- [How To Save Your Favorite Videos For Future Use](https://support.promo.com/en/articles/785178-how-to-save-your-favorite-videos-for-future-use.md): A very cool feature where you can now save videos you like for later use.
- [What are the upload requirements?](https://support.promo.com/en/articles/4629528-what-are-the-upload-requirements.md): The following are the supported upload formats for video, audio, photos, and fonts
- [“Create New” button functionality](https://support.promo.com/en/articles/10802144-create-new-button-functionality.md): Streamline your video creation process! With our new “Create New” button, you can start producing amazing videos in just a few clicks.
- [Finding footage & Promo Templates](https://support.promo.com/en/articles/16508-finding-footage-promo-templates.md): 100 million clips can seem overwhelming, but we make it easier to navigate.
- [Text Editor Keyboard Shortcuts](https://support.promo.com/en/articles/861516-text-editor-keyboard-shortcuts.md): Save time when editing texts with keyboard shortcuts
- [Issue to Click and Edit Text?](https://support.promo.com/en/articles/1629578-issue-to-click-and-edit-text.md): If you are experiencing difficulty in selecting and editing the text it could be related to your Apple Mac and Safari browser.
- [Preview & save your video](https://support.promo.com/en/articles/16513-preview-save-your-video.md): Create and change as many drafts as you want
- [How to make square and vertical videos](https://support.promo.com/en/articles/974770-how-to-make-square-and-vertical-videos.md): Easy customization for square and vertical video formats to optimize user viewing on Facebook, Instagram, X, LinkedIn, and TikTok.
- [Picture Image Transitions and Animations](https://support.promo.com/en/articles/2283072-picture-image-transitions-and-animations.md): Make an impact on your videos using images to add another dimension to your content!
- [How to choose music from the library](https://support.promo.com/en/articles/16511-how-to-choose-music-from-the-library.md): Directions on how to find the perfect sound for your video ad.
- [How to upload your own music and voice-overs](https://support.promo.com/en/articles/16211-how-to-upload-your-own-music-and-voice-overs.md): Add the sound you want to make your video pop.
- [Choose the right background for your Outro slide](https://support.promo.com/en/articles/16210-choose-the-right-background-for-your-outro-slide.md): Upload your own photo, use one of our backgrounds, or create great looking overlays with solid color and transparency
- [How To Publish Your Draft](https://support.promo.com/en/articles/5069426-how-to-publish-your-draft.md): Need some help publishing your draft? You’ve come to the right place. With this step-by-step guide, you’ll be a publishing pro in no time!
- [Why can’t I see all my Facebook Pages on Promo’s Publish Tool?](https://support.promo.com/en/articles/6381025-why-can-t-i-see-all-my-facebook-pages-on-promo-s-publish-tool.md): Find out how to connect all Facebook pages to your Promo account.
- [Publish Page on Promo](https://support.promo.com/en/articles/4332121-publish-page-on-promo.md)
- [How to Add a Facebook Photo Cover](https://support.promo.com/en/articles/897086-how-to-add-a-facebook-photo-cover.md): Create a more engaging experience for your audience by spotlighting your creative content in the most prominent space on your Facebook Page
- [Facebook Guidelines for Video Ads](https://support.promo.com/en/articles/780213-facebook-guidelines-for-video-ads.md): This article will explain the advertising guidelines and tips on what types of ad content are permitted by Facebook.
- [Using Wistia For Your Promo Videos](https://support.promo.com/en/articles/916179-using-wistia-for-your-promo-videos.md): Hosting your Promo Videos on Wistia allows for you to collect more video analytics, add links to the video, and capture email addresses.
- [Your final downloaded Promo file](https://support.promo.com/en/articles/16212-your-final-downloaded-promo-file.md): Your downloaded file is shareable all over the web.
- [Add Promo videos to HubSpot](https://support.promo.com/en/articles/936633-add-promo-videos-to-hubspot.md): Seamlessly add your Promo videos to the HubSpot File Manager
- [Uploading your video to Facebook](https://support.promo.com/en/articles/17829-uploading-your-video-to-facebook.md): Skip a step and upload your video directly from Promo to Facebook.
- [How can I reconnect my Facebook Business account to Promo?](https://support.promo.com/en/articles/8413557-how-can-i-reconnect-my-facebook-business-account-to-promo.md): Having trouble with publishing videos to your social media accounts? Learn to reconnect your social media profiles.
- [How to post your video directly to TikTok](https://support.promo.com/en/articles/8837253-how-to-post-your-video-directly-to-tiktok.md)
- [How to publish to multiple social media platforms at once](https://support.promo.com/en/articles/9697485-how-to-publish-to-multiple-social-media-platforms-at-once.md): Now you can select multiple social media platforms to publish to
- [How to duplicate videos](https://support.promo.com/en/articles/16515-how-to-duplicate-videos.md): We make it easy to make more of your favorite Promo video.
- [Where to find your drafts & published videos](https://support.promo.com/en/articles/16206-where-to-find-your-drafts-published-videos.md): Find your way around the service
- [How to search your videos](https://support.promo.com/en/articles/9532330-how-to-search-your-videos.md): Easily find your AI videos, Published videos, or Drafts via text search
- [Brand your own share page](https://support.promo.com/en/articles/469796-brand-your-own-share-page.md): In this article, we show you how to create your own branded share page using Promo's white label sharing feature.
- [White label sharing](https://support.promo.com/en/articles/469664-white-label-sharing.md): In this article, we show you how to enable white label sharing and how to brand the share page as your own.
- [Content Calendar - Free Daily Videos](https://support.promo.com/en/articles/2867354-content-calendar-free-daily-videos.md): Our content calendar provides pre created videos for each day of the month
- [Get better search results with tags](https://support.promo.com/en/articles/478196-get-better-search-results-with-tags.md): In this article, we show you how to use tags in your search to find the videos you want.

## About Promo

- [GDPR and Promo.com](https://support.promo.com/en/articles/1938754-gdpr-and-promo-com.md)
- [Will my videos have a Promo.com watermark?](https://support.promo.com/en/articles/15394-will-my-videos-have-a-promo-com-watermark.md): Learn what to expect when you create videos with Promo.com
- [Where can I see example videos?](https://support.promo.com/en/articles/10991-where-can-i-see-example-videos.md): Check out some of our awesome video ad examples
- [Is Promo.com free?](https://support.promo.com/en/articles/10987-is-promo-com-free.md): Signing up gives you free access to over 275,000,000 videos and photos from Getty Images as well as a huge music catalog
- [PromoAI: How to delete your suggested AI videos](https://support.promo.com/en/articles/9619097-promoai-how-to-delete-your-suggested-ai-videos.md): Easily delete AI video posts you don't want to use
- [PromoAI: Make a new AI video for your campaign](https://support.promo.com/en/articles/9711494-promoai-make-a-new-ai-video-for-your-campaign.md): Simply select a date and click to generate an AI video, then edit, publish or download
- [PromoAI: How to create your Amazon product video](https://support.promo.com/en/articles/9955115-promoai-how-to-create-your-amazon-product-video.md): Simply paste the link to your product on Amazon, select a date and click to generate an AI video, then edit, publish or download
- [PromoAI. How to generate AI videos with Voice-Over and Subtitles](https://support.promo.com/en/articles/9955381-promoai-how-to-generate-ai-videos-with-voice-over-and-subtitles.md): You can add voice-over to your AI generated video and let your video have its own voice
- [PromoAI. How to edit AI videos with Voice-Over and Subtitles](https://support.promo.com/en/articles/10855929-promoai-how-to-edit-ai-videos-with-voice-over-and-subtitles.md): Learn how to easily edit your AI videos with voice-over to make it perfect.
- [PromoAI. How do I edit my video post?](https://support.promo.com/en/articles/10866798-promoai-how-do-i-edit-my-video-post.md): Forgot to add few details to your video and already posted it? No worries, you can edit it anyway.
- [PromoAI. How do I save my video post as a Draft?](https://support.promo.com/en/articles/10869207-promoai-how-do-i-save-my-video-post-as-a-draft.md): Want to edit your video post later without losing the progress? Simply save it as a Draft post

## Plans, Policies & Licensing

- [Can I receive a refund on my purchase?](https://support.promo.com/en/articles/3956219-can-i-receive-a-refund-on-my-purchase.md): When would you be entitled to a refund
- [How do I add my company info to the invoice?](https://support.promo.com/en/articles/3636102-how-do-i-add-my-company-info-to-the-invoice.md)
- [Can I download footage or music separately?](https://support.promo.com/en/articles/2980532-can-i-download-footage-or-music-separately.md)
- [Monthly and annual plans. The principle of renewals.](https://support.promo.com/en/articles/2800114-monthly-and-annual-plans-the-principle-of-renewals.md): Find out how our pricing plans work.
- [My plan failed to renew, what should I do?](https://support.promo.com/en/articles/2800091-my-plan-failed-to-renew-what-should-i-do.md): Follow this guide to learn the reasons for failed payments and how to resolve them.
- [Can I cancel my monthly subscription plan at anytime?](https://support.promo.com/en/articles/1474972-can-i-cancel-my-monthly-subscription-plan-at-anytime.md): Control how long you would like to keep your subscription plan active
- [Reusing Same Premium Clip](https://support.promo.com/en/articles/2586011-reusing-same-premium-clip.md): Using Same Premium Clip More Than Once In Same Video Download
- [Do I Receive An Invoice After My Payment?](https://support.promo.com/en/articles/1353185-do-i-receive-an-invoice-after-my-payment.md): Yes! After each payment completed you should receive the invoice to your email.
- [Can I share my Promo videos on TV or cinema?](https://support.promo.com/en/articles/16521-can-i-share-my-promo-videos-on-tv-or-cinema.md): Our lifetime license applies to all places on the internet.
- [Can I purchase a single video?](https://support.promo.com/en/articles/16001-can-i-purchase-a-single-video.md): We offer lots of different pricing options to fit your needs.
- [Am I billed month-by-month?](https://support.promo.com/en/articles/16518-am-i-billed-month-by-month.md): More details about our monthly plans.
- [Will my unused non-AI videos rollover to the next month?](https://support.promo.com/en/articles/16520-will-my-unused-non-ai-videos-rollover-to-the-next-month.md): Get the most out of your plan.
- [What is the Agency plan?](https://support.promo.com/en/articles/469633-what-is-the-agency-plan.md): Share videos with your clients without any Promo branding, the perfect white label solution for digital marketers.
- [Do you offer special pricing for non-profit organizations?](https://support.promo.com/en/articles/15843-do-you-offer-special-pricing-for-non-profit-organizations.md): We help you promote all your great causes
- [Will my unused AI video downloads rollover to the next month?](https://support.promo.com/en/articles/10759125-will-my-unused-ai-video-downloads-rollover-to-the-next-month.md): Get the most out of your AI plan.
- [Updates to your Promo subscription price and plan](https://support.promo.com/en/articles/7135450-updates-to-your-promo-subscription-price-and-plan.md)
- [Do's and Don'ts when you publish your video](https://support.promo.com/en/articles/17213-do-s-and-don-ts-when-you-publish-your-video.md): We provide you with every flexible license so you can make the best out of videos you publish, here is some basic licensing information.
- [Subscription policies & ownership guidelines](https://support.promo.com/en/articles/15745-subscription-policies-ownership-guidelines.md): No contract subscriptions and lifetime ownership rights.
- [Do you have a reseller program?](https://support.promo.com/en/articles/16031-do-you-have-a-reseller-program.md)

## FAQs

- [Password Best Practices](https://support.promo.com/en/articles/4409003-password-best-practices.md): We recommend that our users undertake the following best practice in creating and safeguarding their passwords:
- [Premium and Free Photos](https://support.promo.com/en/articles/5798280-premium-and-free-photos.md): A bit more on our pricing to make sure you get the most out of your plan
- [Schedule & publish video posts directly to social media using our Social Media Planner](https://support.promo.com/en/articles/6616241-schedule-publish-video-posts-directly-to-social-media-using-our-social-media-planner.md): With Promo Social Media Planner you can easily schedule your videos to your social media accounts
- [Posting a video to LinkedIn](https://support.promo.com/en/articles/6637052-posting-a-video-to-linkedin.md): Skip a step and upload your video directly from Promo to LinkedIn.
- [How To Report a Bug You Experienced?](https://support.promo.com/en/articles/3303821-how-to-report-a-bug-you-experienced.md): Our 24/7 Support Team Can Help Navigate Through Tech Issues You Experience. We are not perfect :\)
- [Posting a video to X \(Twitter\)](https://support.promo.com/en/articles/3989563-posting-a-video-to-x-twitter.md)
- [How to delete an Outro?](https://support.promo.com/en/articles/3304117-how-to-delete-an-outro.md): Learn how to remove the content from the outro slide if you don't want it.
- [How to delete your uploaded content](https://support.promo.com/en/articles/3994852-how-to-delete-your-uploaded-content.md)
- [How Do I Cancel My Subscription](https://support.promo.com/en/articles/2604968-how-do-i-cancel-my-subscription.md): Learn how you can cancel your subscription plan hassle free
- [Color filter](https://support.promo.com/en/articles/2822136-color-filter.md): Add some color to your video :\)
- [What you can learn in our FAQ](https://support.promo.com/en/articles/2867369-what-you-can-learn-in-our-faq.md): Our FAQ section answers the most popular questions our customers have
- [Trustpilot Text Captions](https://support.promo.com/en/articles/2841166-trustpilot-text-captions.md): Take advantage of your great Trustpilot reviews to build trust with your customers.
- [How to edit sound on my uploaded video?](https://support.promo.com/en/articles/2800072-how-to-edit-sound-on-my-uploaded-video.md)
- [How do I get back to editing my draft?](https://support.promo.com/en/articles/2810370-how-do-i-get-back-to-editing-my-draft.md)
- [What image sizes work best for my video?](https://support.promo.com/en/articles/2585991-what-image-sizes-work-best-for-my-video.md): Images uploaded to your project are adjusted to the aspect ratio of the video. Which image size will work best for my video?
- [Can I Add A Watermark/ Logo Throughout The Entire Video?](https://support.promo.com/en/articles/2476575-can-i-add-a-watermark-logo-throughout-the-entire-video.md): How to add a watermark to your video
- [Can other users see my uploaded content?](https://support.promo.com/en/articles/2790125-can-other-users-see-my-uploaded-content.md)
- [Connectivity](https://support.promo.com/en/articles/2790656-connectivity.md)
- [Can I upload my own images within the video?](https://support.promo.com/en/articles/2279042-can-i-upload-my-own-images-within-the-video.md): You sure can! Learn how to turn your photos into winning promo videos!
- [How To Upload and Edit Your Logo](https://support.promo.com/en/articles/2058891-how-to-upload-and-edit-your-logo.md)
- [How do I disconnect my Promo account from Facebook?](https://support.promo.com/en/articles/2710547-how-do-i-disconnect-my-promo-account-from-facebook.md): Find out how to disconnect from Facebook and login using your email and password.
- [Why My Video Is Rejected by Facebook?](https://support.promo.com/en/articles/1865420-why-my-video-is-rejected-by-facebook.md): Most common rejection cases: Facebook Compliance not certified
- [How to delete your Promo account permanently](https://support.promo.com/en/articles/416110-how-to-delete-your-promo-account-permanently.md): Follow these easy steps to delete your account
- [Where can I find my drafts?](https://support.promo.com/en/articles/2790105-where-can-i-find-my-drafts.md)
- [Green screens](https://support.promo.com/en/articles/2762065-green-screens.md): Can I edit videos with green screens on them?
- [How to change your account email address](https://support.promo.com/en/articles/416231-how-to-change-your-account-email-address.md): Need to update the email address in your account? No problem.
- [How can I download my videos to my computer?](https://support.promo.com/en/articles/2761985-how-can-i-download-my-videos-to-my-computer.md): Your finalized videos can be downloaded from the Publish \`page as MP4 files in Full HD or HD
- [Is it possible to add more than 1 music track to a video?](https://support.promo.com/en/articles/2761968-is-it-possible-to-add-more-than-1-music-track-to-a-video.md)
- [How to merge two images into one file](https://support.promo.com/en/articles/1856014-how-to-merge-two-images-into-one-file.md): Learn How To Make Create A Background Image with two logos
- [Can I use my video as a Facebook cover?](https://support.promo.com/en/articles/2761054-can-i-use-my-video-as-a-facebook-cover.md): As of April 2021, Facebook has removed the option to use a video as a cover on business pages.
- [How Can I Contact Your Customer Support](https://support.promo.com/en/articles/1353095-how-can-i-contact-your-customer-support.md): Our Customer Support Team is here to help with any questions or issues that might come up
- [Does Promo.com have an affiliate program?](https://support.promo.com/en/articles/16030-does-promo-com-have-an-affiliate-program.md)
- [How To Delete A Text Caption](https://support.promo.com/en/articles/1752653-how-to-delete-a-text-caption.md): Learn How To Remove a Text Caption From Your Video
- [Why is my video playing so fast?](https://support.promo.com/en/articles/1353275-why-is-my-video-playing-so-fast.md): Learn how to slow down your video with a few tricks so it will be easier for your video viewers.
- [Can I Upload My Own Video?](https://support.promo.com/en/articles/756472-can-i-upload-my-own-video.md): In this article, we will show you how to upload your own video.
- [Do I still own my video even after I change or cancel my plan?](https://support.promo.com/en/articles/15951-do-i-still-own-my-video-even-after-i-change-or-cancel-my-plan.md): No matter what happens, your downloaded videos always belong to you.
- [Can I add more than one clip?](https://support.promo.com/en/articles/16218-can-i-add-more-than-one-clip.md): Multi Clip Videos
- [Can I share the video on all social media?](https://support.promo.com/en/articles/15975-can-i-share-the-video-on-all-social-media.md): Promo videos come with special licensing for sharing all over the internet.
- [Can I resell the videos?](https://support.promo.com/en/articles/16519-can-i-resell-the-videos.md): We give you as much freedom with your downloaded video as possible.
- [How do I share a draft with other people?](https://support.promo.com/en/articles/16213-how-do-i-share-a-draft-with-other-people.md): We provide a link to share with your team.
- [Can I add a clickable link to my video?](https://support.promo.com/en/articles/16217-can-i-add-a-clickable-link-to-my-video.md)
- [Can I upload pictures?](https://support.promo.com/en/articles/16215-can-i-upload-pictures.md)
- [How to upload a video to Instagram from your computer](https://support.promo.com/en/articles/353156-how-to-upload-a-video-to-instagram-from-your-computer.md): Learn how to easily upload to Instagram from your PC with this guide.
- [Can I edit a video after I download it?](https://support.promo.com/en/articles/16207-can-i-edit-a-video-after-i-download-it.md): We all make little mistakes, here is how to fix them :\)
- [Can I change the length of time the captions appear on the video?](https://support.promo.com/en/articles/16216-can-i-change-the-length-of-time-the-captions-appear-on-the-video.md)
- [How do I save my video draft?](https://support.promo.com/en/articles/16204-how-do-i-save-my-video-draft.md): All the info you need on creating your first draft
- [Promo Data Breach July 21, 2020 FAQ](https://support.promo.com/en/articles/4276475-promo-data-breach-july-21-2020-faq.md)
- [Can I use Promo as stock footage?](https://support.promo.com/en/articles/16522-can-i-use-promo-as-stock-footage.md): With Promo, you get your video as is without any post-downloaded changes.
- [Viewing & Filtering Video Posts](https://support.promo.com/en/articles/9569363-viewing-filtering-video-posts.md): Use filtering to manage your video posts and social media publishing

## Video Marketing Tips

- [How to Find the Right Footage for Your Promo Video](https://support.promo.com/en/articles/3016120-how-to-find-the-right-footage-for-your-promo-video.md)
- [Facebook Advertising](https://support.promo.com/en/articles/2899364-facebook-advertising.md): The Complete Guide
- [How To Choose The Best Aspect Ratio For A Particular Social Media](https://support.promo.com/en/articles/1865604-how-to-choose-the-best-aspect-ratio-for-a-particular-social-media.md)
- [Business Marketing 101: 7 Things You Need To Get Started](https://support.promo.com/en/articles/1954231-business-marketing-101-7-things-you-need-to-get-started.md)
- [How People Watch Online Ads According To Facebook](https://support.promo.com/en/articles/1621535-how-people-watch-online-ads-according-to-facebook.md)
- [Social Media Video Sizes And Dimensions](https://support.promo.com/en/articles/1613344-social-media-video-sizes-and-dimensions.md): Best practices on the ever-changing social media video sizes
- [How To Conquer Facebook Marketing With Only $10 A Day](https://support.promo.com/en/articles/1609364-how-to-conquer-facebook-marketing-with-only-10-a-day.md): Run professional ad campaigns on Facebook

## How To Video Tutorials

- [How do I create a slideshow on Promo?](https://support.promo.com/en/articles/3119580-how-do-i-create-a-slideshow-on-promo.md)
- [How to Create Square, Vertical, and Wide Formats For Free](https://support.promo.com/en/articles/2686447-how-to-create-square-vertical-and-wide-formats-for-free.md): Once you publish one video, you can take the other two formats at no cost.
- [Tutorial videos on how to create and customize regular \(non-AI\) videos](https://support.promo.com/en/articles/2628390-tutorial-videos-on-how-to-create-and-customize-regular-non-ai-videos.md): All You Need To Know To Use Promo As A Pro
- [How to post your video to YouTube](https://support.promo.com/en/articles/2790113-how-to-post-your-video-to-youtube.md)
- [How to post your video on LinkedIn](https://support.promo.com/en/articles/2790126-how-to-post-your-video-on-linkedin.md)
- [Trustpilot on your video Outro slide](https://support.promo.com/en/articles/2841281-trustpilot-on-your-video-outro-slide.md): Learn how to end your video with a powerful customer review from Trustpilot to build customer trust and make an impact.

## Editorial Media

- [What is Editorial Media?](https://support.promo.com/en/articles/5298888-what-is-editorial-media.md)
- [How can Promo.com‘s editorial content help you?](https://support.promo.com/en/articles/5298892-how-can-promo-com-s-editorial-content-help-you.md)
- [Can I include my logo/watermark in a video that contains editorial?](https://support.promo.com/en/articles/5298908-can-i-include-my-logo-watermark-in-a-video-that-contains-editorial.md)
- [Can I include a photo of my product/service in a video that contains editorial?](https://support.promo.com/en/articles/5298912-can-i-include-a-photo-of-my-product-service-in-a-video-that-contains-editorial.md)
- [Can I include my product/service reviews on videos that contain editorial media?](https://support.promo.com/en/articles/5298920-can-i-include-my-product-service-reviews-on-videos-that-contain-editorial-media.md)
- [Can I claim that a celebrity uses my product/service?](https://support.promo.com/en/articles/5298924-can-i-claim-that-a-celebrity-uses-my-product-service.md)
- [Can I add real attributed quotes written/spoken by a celebrity in an editorial video that showcases that person?](https://support.promo.com/en/articles/5298925-can-i-add-real-attributed-quotes-written-spoken-by-a-celebrity-in-an-editorial-video-that-showcases-that-person.md)
- [Can I boost a post on Social Media that has editorial media?](https://support.promo.com/en/articles/5298928-can-i-boost-a-post-on-social-media-that-has-editorial-media.md)
- [How can I reach you have if I have any questions on editorial media usage?](https://support.promo.com/en/articles/5298929-how-can-i-reach-you-have-if-i-have-any-questions-on-editorial-media-usage.md)