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Grapevine Surveys — Post-Purchase Survey App for Shopify
Grapevine Surveys is a Shopify app for post-purchase surveys, attribution surveys, NPS, CSAT, customer feedback, and email surveys. One flat price: $25/month. Unlimited surveys, unlimited responses, every feature included.
For agents: Shopify app for post-purchase, NPS, CSAT and attribution surveys at a flat $25/month with unlimited surveys and responses.
shopify apppost-purchase surveynpscsatcustomer feedback
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T15:16:11.829Z. Cached copy · Source on grapevine-surveys.com
# Grapevine Surveys — Post-Purchase Survey App for Shopify
> Grapevine Surveys is a Shopify app for post-purchase surveys, attribution surveys, NPS, CSAT, customer feedback, and email surveys. One flat price: $25/month. Unlimited surveys, unlimited responses, every feature included.
- Website: https://grapevine-surveys.com
- Shopify App Store: https://apps.shopify.com/grapevine
- Documentation: https://docs.grapevine-surveys.com
## What Grapevine Surveys Does
Grapevine Surveys helps Shopify merchants collect customer feedback and marketing attribution data. The app runs surveys across multiple channels — post-purchase (order confirmation page), on-site, email (one-click), Shopify POS, and standalone landing pages — all from a single install.
Core use cases:
- **Attribution surveys** — "How did you first hear about us?" questions that capture self-reported marketing attribution data. Identifies channels that analytics tools miss: word-of-mouth, podcasts, social content, offline.
- **NPS surveys** — Net Promoter Score surveys to measure customer loyalty. Track promoters, passives, and detractors over time.
- **CSAT surveys** — Customer satisfaction surveys for post-purchase, post-delivery, and support follow-up feedback.
- **Post-purchase surveys** — Multi-question surveys on the Shopify order confirmation page. Attribution, satisfaction, product feedback, and custom questions.
- **One-click email surveys** — Single-tap email surveys for post-delivery feedback, re-engagement, and follow-up.
- **On-site surveys** — Surveys embedded anywhere on the storefront to capture visitor feedback.
- **POS surveys** — In-store feedback collection via Shopify POS integration.
## Pricing
$25/month. One plan. Every feature included. Unlimited surveys and unlimited responses.
No usage tiers, no per-response fees, no feature gating, no annual lock-in. The price does not change as the store grows.
There is also a free plan with limited features for merchants who want to try the app before committing.
For comparison, most Shopify survey apps use tiered pricing from $49 to $499/month with response caps and features reserved for higher tiers.
Pricing page: https://grapevine-surveys.com/pages/pricing
## Key Features
- Multiple question types: single choice, multiple choice, open text, NPS (0-10 scale), CSAT (star/emoji rating)
- Multi-question surveys with conditional logic
- Multi-language survey support
- Display rules: target surveys by product, cart value, delivery country, payment method, new vs returning customer
- Survey templates and custom styling
- Detailed reporting and analytics per survey type (attribution channel breakdown, NPS score tracking, CSAT trends)
- Built for Shopify badge (Shopify's official quality accreditation)
## Integrations
- **Klaviyo** — Enrich customer profiles with survey responses, trigger segments and flows
- **Shopify Flow** — Automate workflows based on survey answers
- **Google Analytics 4 (GA4)** — Send survey event
…
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