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Repli
Instagram and WhatsApp automation on the official Meta APIs — comment-to-DM, AI replies, lead capture, appointment booking, AI comment moderation and a WhatsApp support inbox. Plans from Rs 249/month.
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-22T17:07:44.707Z. Cached copy · Source on repli.in
# Repli
> Instagram and WhatsApp automation on the official Meta APIs — comment-to-DM, AI replies, lead capture, appointment booking, AI comment moderation and a WhatsApp support inbox. Plans from Rs 249/month.
## About Repli
- **Who it is for**: **B2B** — SaaS companies, agencies, manufacturers, exporters, distributors, wholesalers and service providers using Repli for B2B lead generation, lead qualification bots, demo/appointment booking, bulk enquiry handling and CRM/ERP webhook workflows. **B2C** — retailers, clinics, salons, gyms, restaurants, coaching institutes and local services automating support and bookings. **D2C** — Shopify/D2C ecommerce stores and creators (100 – 5M followers) running post-to-purchase commerce, order updates and broadcasts. Also agencies managing multiple client accounts and support teams handling high WhatsApp volume.
- **Setup time**: ~3 minutes. One OAuth click connects Instagram; WhatsApp uses Meta's Embedded Signup.
- **Languages**: All Meta-supported languages in and out (100+). AI persona replies in the same language the customer messages in.
- **Hosting & compliance**: Meta-approved app (display name "ChatWave" inside Meta), Live Mode, `instagram_business_manage_messages` and `instagram_business_manage_comments` advanced permissions granted. GDPR-friendly data deletion at `/data-deletion`.
## Instagram automation — full feature list
Instagram Business Login via OIDC (redirect `https://repli.in/oauth/callback`). Free, Creator, Pro and Growth include 1 connected Instagram account; Pro+ and Commerce include 2. Extra Instagram accounts are ₹249/month each as a recurring add-on, activated only after a verified Razorpay payment. Reconnecting an account you already have never uses a new slot. The same Instagram account cannot be connected to two different Repli users.
- **Comment-to-DM**: Trigger a DM whenever someone comments a keyword on any post, Reel, or Live. Free allows 1 active automation total across all channels; Creator (₹249/month) allows unlimited active Instagram Comment-to-DM automations. Public comment reply optional. Wildcard `*` matches every comment. Multi-keyword triggers per rule.
- **DM Auto-Reply**: Keyword-based automations on incoming DMs (Pro and above; not on Creator). Supports multiple keywords per rule, "reply to all" wildcard, and stop-keywords.
- **AI Chat (OpenAI-powered)**: Custom-persona chatbot that replies to open DMs in your brand voice. Retains 30-message context per conversation. Multi-language. Available on Creator, Pro and Growth (billed against a recharged AI credit balance, no credit included) and on Pro+ and Commerce (which include ₹499 of AI credit each cycle).
- **Comment Guard AI (Pro and above)**: Off by default. Turning AI scanning on costs ₹1 per 10 comments scanned, billed from the AI credit balance; keyword rules and keyword-blocked comments stay free. Real-time AI comment moderation: every new comment on the Meta webhook is scored by an OpenAI model and auto
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