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The National Highways and Transport Survey

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For agents: National Highways and Transport Survey: benchmarking and resident-feedback resources for UK local authorities on highways and transport services.

highways surveylocal authority benchmarkingresident satisfactiontransport servicespublic sector

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The beginning of the file, from our validated copy saved 2026-10-24T01:38:22.101Z. Cached copy · Source on nhtnetwork.org

# The National Highways and Transport Survey

> Generated by All in One SEO Pro v5.0.2, this is an llms.txt file, used by LLMs to index the site.

Transport Sector Benchmarking

## Sitemaps

- [XML Sitemap](https://nhtnetwork.org/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [From Benchmarking Insight to Service Decisions: Putting NHT Evidence into Practice](https://nhtnetwork.org/nht-benchmarking-service-decisions/): Discover how Local Authorities can use NHT Survey results and benchmarking to investigate priorities, inform decisions and support highways and transport service improvement.
- [Beyond the Survey: How NHT Turns Resident Feedback into Benchmarking Insight](https://nhtnetwork.org/resident-feedback-highways-benchmarking-insight/): A public satisfaction survey can tell a council what residents think about its highways and transport services. But collecting opinions is only the beginning. The real value comes from turning those responses into evidence that helps an authority understand its performance, identify priorities and make better-informed decisions. That requires more than a questionnaire. It requires
- [What can a Local Authority use NHT evidence for?](https://nhtnetwork.org/what-can-a-local-authority-use-nht-evidence-for/): NHT evidence can support decisions across several parts of a highways and transport service. Identifying improvement priorities Authorities can use trend and comparative information to identify services that may require attention. This helps teams move from a broad concern to a more focused investigation. Supporting investment decisions Resident insight and benchmarking evidence can strengthen the
- [What Is the NHT Network? A Guide for Local Highway Authorities](https://nhtnetwork.org/what-is-the-nht-network/): Discover how the NHT Network helps local highway authorities measure performance, understand residents, benchmark services and make evidence-led decisions.
- [International Learning, Practical Value for NHT Members](https://nhtnetwork.org/international-learning-practical-value-for-nht-members/): One of the strengths of the NHT Network is its ability to bring together people, evidence and experience from across the sector. Increasingly, that means looking beyond the UK. NHT recently worked with the Institute for Transport Studies at the University of Leeds to host an international knowledge-exchange workshop. Representatives from New Zealand's Road Efficiency
- [Public Satisfaction with Walking and Cycling (2008–2025)](https://nhtnetwork.org/public-satisfaction-with-walking-and-cycling/): Public satisfaction with walking and cycling infrastructure has remained moderate throughout the life of the NHT Survey but has shown a slow and consistent decline over time, particularly since 2017. While people continue to value pavements, footpaths, and access to rights of way, the data suggests increasing concern about the condition and cleanliness of these routes,
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