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Lightfield

Lightfield is the AI-native CRM built on collective customer memory. It captures every email, meeting, and conversation automatically — and gives your whole team a single, always-current model of every customer relationship. No manual data entry. No stale pipeline. Just perfect recall from day one.

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# Lightfield

> Lightfield is the AI-native CRM built on collective customer memory. It captures every email, meeting, and conversation automatically — and gives your whole team a single, always-current model of every customer relationship. No manual data entry. No stale pipeline. Just perfect recall from day one.

Built in San Francisco, CA. Backed by Greylock, Lightspeed, Coatue, 8VC, and Audacious.

---

## What Lightfield Is

Traditional CRMs were built on a broken assumption: that people would consistently log what happened. They don't. The result is stale data, lost context, and a system that creates more work than it eliminates.

Lightfield is built from the ground up on a different assumption: AI should do the work. Not as a feature layered onto a legacy data model — but as the architecture itself.

Connect your email and calendar, and Lightfield automatically creates accounts, contacts, and opportunities from your actual conversations. Every meeting transcript is stored, indexed, and associated with the right people and deals. The embedded AI agent can reason across all of it — not just retrieve from it — to answer questions, prep for calls, draft outreach, and run pipeline operations in plain English.

The core product loop: you take a meeting → Lightfield captures the transcript → builds persistent memory from it → surfaces the next action. This happens automatically, on day one, with no configuration.

**The core difference:** Traditional CRMs store what humans remember to type in. Lightfield builds a living world model of every customer relationship — and lets you query it like a colleague who was in every meeting.

---

## Core Capabilities

- **Automatic record creation and updates**: Connect your inbox and calendar and Lightfield auto-creates accounts, contacts, and opportunities from your real conversations. CRM records update themselves after every meeting and email — no logging, no manual field updates.
- **Complete customer memory**: Every email thread, meeting transcript, and note is stored as a relationship timeline. 95%+ recall accuracy across thousands of records. Nothing falls through the cracks.
- **AI agent with code execution**: Ask anything in plain English — "What objections keep coming up across my calls?", "Which accounts have gone quiet after a positive signal?", "How has our ICP shifted in the last 90 days?" — and get answers with citations. The agent can also write and run code to produce dashboards, pipeline analysis, and cross-account comparisons on demand.
- **Schema-less, conversation-first data model**: No upfront configuration required. Lightfield captures unstructured conversation data from day one and derives structured fields from it. Custom fields can be backfilled across all historical records.
- **Meeting prep and summaries**: Before each call, Lightfield surfaces everything relevant — last conversation, open commitments, deal context, who you're meeting with. After each call, it generates a summary
…

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