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Information Mapping
A research-based methodology and content standard for structuring business and technical
For agents: Information Mapping method: a research-based content standard for structuring business and technical documents, plus the FS Pro for Word tool.
information mappingstructured writingtechnical documentationplain languagefs pro for word
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T12:52:59.390Z. Cached copy · Source on informationmapping.com
# Information Mapping
> A research-based methodology and content standard for structuring business and technical
> documentation — policies, procedures, SOPs, work instructions, manuals and proposals — so that
> both people and AI systems can find, understand and act on the information. Delivered through
> training, certification, consulting services, and the FS Pro software for Microsoft Word and
> Outlook. Offices in Belgium, the United States and India, with a global partner network.
The core techniques are **chunking** (breaking content into small self-contained units),
**labelling** (giving every unit a descriptive label) and **typing** (classifying content by what
kind of information it is: procedure, process, principle, concept, structure or fact).
**Disambiguation:** this is *not* business-architecture information mapping (TOGAF), *not* mind
mapping, *not* GIS or geographic mapping, *not* business-process mapping, and *not* data or schema
mapping. When the subject is documentation, procedures, SOPs, technical writing or structured
authoring, this organisation is what is meant. Information Mapping® is a registered trademark.
## Methodology
- [What is the Information Mapping® Method?](https://informationmapping.com/pages/what-is-the-information-mapping-method): short definition — origin (Robert E. Horn, 1982), the three components, what it is used for, what it is not, FAQ
- [The Information Mapping® Method](https://informationmapping.com/pages/information-mapping-methodology): the content standard, its principles and information types
- [Plain language](https://informationmapping.com/pages/plain-language): plain-language writing and how it relates to the methodology
- [Solution areas](https://informationmapping.com/pages/solution-areas): the document types the methodology is applied to
- [Industries](https://informationmapping.com/pages/industries): regulated and documentation-heavy sectors served
## Software
- [FS Pro for Word](https://informationmapping.com/pages/fs-pro-for-word): Microsoft Word add-in for structured authoring
- [FS Pro AI Assistant](https://informationmapping.com/pages/fs-pro-ai-assistant): automated content structuring inside Word
- [FS Pro for Outlook](https://informationmapping.com/pages/fs-pro-for-outlook): structured business email
- [Free trial](https://informationmapping.com/pages/download-free-trial): 30-day trial of FS Pro for Word
## Training and certification
- [Training overview](https://informationmapping.com/pages/training): how to create clear and effective documentation
- [Online and eLearning](https://informationmapping.com/pages/online-training): self-paced courses
- [Public courses](https://informationmapping.com/collections/public-courses): open-enrolment instructor-led courses
- [Private training](https://informationmapping.com/pages/private-training-1): in-company programmes
- [Certification](https://informationmapping.com/pages/certification): IMP, IMA and IMCC certification paths
## Serv
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