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UpSight

Customer call and feedback analysis for small teams. UpSight reads the calls, emails, and surveys you already have, finds what people keep saying, and shows the quote behind every answer.

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listed
llms.txt
https://getupsight.com/llms.txt
llms-full.txt
https://getupsight.com/llms-full.txt
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2025-08-11
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Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-25T03:53:08.352Z. Cached copy · Source on getupsight.com

# UpSight

> Customer call and feedback analysis for small teams. UpSight reads the calls, emails, and surveys you already have, finds what people keep saying, and shows the quote behind every answer.

Canonical: https://getupsight.com
Full index: https://getupsight.com/llms-full.txt

## Key facts
- What UpSight is: Customer call and feedback analysis for small teams. UpSight reads the calls, emails, and surveys you already have, finds what people keep saying, and shows the quote behind every answer.
- Who it is for: founders, product leads and consultants at small teams.
- What goes in: customer calls, emails, survey responses, research notes, support threads and existing analysis. Imports from audio and video files, transcript files, recorded calls, built-in surveys, Otter.
- What comes out: the decision, a customer pattern, a decision brief and an evidence trail. Every answer points back to the quotes behind it, so you can check it.
- Lenses: BANT, Discovery, JTBD and Decision, plus more ready-made lens templates. Team plans can add custom lenses.
- Plans: Free is $0. Pro is $29 a month for one user. Team is $39 per user a month with a minimum of 2 seats. Annual billing is $23 and $31 a month.
- MCP server: https://getupsight.com/mcp. Read-only on Free, read and write on Pro and Team. Works with Claude, ChatGPT and other MCP clients.
- Founder: Rick Moy.

## Core Pages
- [Homepage](https://getupsight.com/) - Customer intelligence for small teams making big decisions.
- [Blog](https://getupsight.com/blog) - Articles about customer discovery and product research.
- [Case Studies](https://getupsight.com/case-studies) - Customer outcomes and implementation stories.
- [Pricing](https://getupsight.com/pricing) - Plan and pricing details.
- [Customer Call Analysis Software](https://getupsight.com/customer-call-analysis) - Analyze sales and research calls with BANT, discovery, JTBD and decision lenses. Every finding links to the moment it was said.
- [MCP Server](https://getupsight.com/mcp-server) - Connect Claude, ChatGPT or any MCP client to customer conversations, themes, people, tasks and opportunities. Read-only on Free, read and write on Pro and Team.
- [UpSight vs Dovetail](https://getupsight.com/compare/upsight-vs-dovetail) - Side-by-side comparison of UpSight and Dovetail for small teams: plans, analysis, provenance, surveys and MCP access.
- [Customer Discovery Statistics](https://getupsight.com/customer-discovery-statistics) - Sourced statistics on customer discovery, with each figure linked to its original study, publication date and sample.
- [Customer Discovery](https://getupsight.com/customer-discovery) - Customer discovery overview and workflows.
- [Customer Discovery for Consultants](https://getupsight.com/customer-discovery-for-consultants) - Consultant-focused customer discovery guide.
- [Win Back Lost Customers](https://getupsight.com/win-back) - Customer win-back: find out why customers leave and re-engage them with evidence.
- [A
…

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