claritics.com valid
Claritics
Claritics is an agentic AI customer experience company that helps businesses win customers and keep them longer through AI customer service, customer engagement, and digital presence intelligence (reputation management).
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-23T05:54:47.435Z. Cached copy · Source on claritics.com
# Claritics
> Claritics is an agentic AI customer experience company that helps businesses win customers and keep them longer through AI customer service, customer engagement, and digital presence intelligence (reputation management).
Previously, Claritics used to provide AI consulting and document intelligence solutions but now is more focused on building AI-powered tools for businesses that want to improve how they attract, engage, serve, and retain customers. Its platform combines AI agents, customer communications, appointment and follow-up automation, customer feedback, AI-ready websites, and digital presence monitoring.
Claritics is particularly focused on small and midsize businesses which include professional services, medical practices, home services, real estate, legal, health and wellness, technology startup companies, consulting teams, and government agencies.
Claritics LLC is a US company. The company has three product categories:
- **Customer Experience (CX)** — AI customer service agents, multi-channel inbox, and help center
- **Engagement** — Appointment booking, follow-ups, and surveys
- **Reputation Management** — Monitor reviews, listings, and competitors
Customers can purchase the full platform or individual modules.
## Customer Experience
- [Customer Experience](https://claritics.com/cx): AI agents across every channel. Chat agents, voice agents, a unified inbox, analytics, and a self-serve help center, all working from the same conversation history.
- [Chat Agents](https://claritics.com/products/chat-agents): Resolves customer questions in real time on your website, answering from your own documentation and escalating with the full history attached.
- [Voice Agents](https://claritics.com/products/voice-agents): Answers, routes and actions inbound calls with natural turn-taking, and books or reschedules appointments on the call.
- [Unified Inbox](https://claritics.com/products/unified-inbox): Every channel in one conversation view, with the full history following the customer.
- [Analytics](https://claritics.com/products/analytics): Resolution rates by channel, sentiment trends, and topic clustering on customer outcomes.
- [Help Center](https://claritics.com/products/help-center): Self-serve answers generated from your existing documentation, which surfaces the gaps where content is missing.
## Engagement
- [Engagement](https://claritics.com/engagement): Booking, reminders, feedback, and the pages that bring people in.
- [Appointment Booking](https://claritics.com/products/appointment-booking): Real-time availability from your calendar, self-serve rescheduling, automatic confirmations.
- [Follow ups & Reminders](https://claritics.com/products/follow-ups): Reminders timed to cut no-shows, post-visit follow-up, and re-engagement for lapsed customers.
- [Satisfaction Surveys](https://claritics.com/products/surveys): Short surveys triggered by a real interaction rather than a schedule, feeding sentiment tracking.
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