auvious.com valid
Auvious
AI-powered video calls, cobrowsing, and real-time customer engagement for contact centers.
For agents: AI-powered video calls and cobrowsing for contact centers, with Genesys and Talkdesk integrations, case studies and a book-a-demo channel.
video callscobrowsingcontact centerscustomer engagementgenesys integrationtalkdesk integration
- Authority
- 48 reach 7 · trust 5 · quality 21 · freshness 15
- Tier
- listed
- llms.txt
- https://www.auvious.com/llms.txt
- Sections
- 8
- Links
- 13
- Size
- 3518 bytes
- Popularity rank
- #496928
- Country
- Netherlands
- Categories
- Marketing · Communications · Business software
- For agents
- Documentation: developer or product docs worth reading, nothing to call
- Audience
- business · agents can: read docs, contact support · en
- First seen
- 2026-10-19T10:41:05.367Z
- Last checked
- 2026-10-19T21:55:12.714Z
- Badge
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T14:21:10.754Z. Cached copy · Source on auvious.com
# Auvious
> AI-powered video calls, cobrowsing, and real-time customer engagement for contact centers.
Auvious provides enterprise-grade video communication and cobrowsing solutions that integrate seamlessly with leading CX platforms. Built on WebRTC technology, Auvious enables businesses to connect with customers face-to-face directly from the browser — no downloads, plugins, or installations required.
## Company Overview
- **Website**: https://www.auvious.com
- **Documentation**: https://docs.auvious.com
- **API Reference**: https://docs.auvious.com/docs/http-api/intro
- **System Status**: https://status.auvious.com
- **Trust & Compliance**: https://trust.auvious.com
## Core Capabilities
Auvious offers a unified platform for real-time customer engagement with the following capabilities:
- **Click-to-Video**: One-click inbound video interactions routed to any CX/CRM platform, with augmented reality, screen share, and cobrowse support.
- **Click-to-Call**: One-click inbound audio interactions with file transfer and screen sharing.
- **Cobrowse**: Agents share a secure PIN to cobrowse specific web pages with customers in real time.
- **Screen Share**: Secure screen sharing of web pages, browser windows, or the full desktop via PIN code.
- **Chat with Escalation**: Chat interactions that seamlessly escalate to cobrowse or video calls.
- **Scheduling**: Customers can book appointments with the contact center for a specific date and time.
- **AR Guidance & Annotations**: Augmented reality pointer and annotation tools for visual guidance.
- **AI Vision**: Agents can capture a snapshot from the customer's video feed and receive AI-driven insights.
- **Video Transcript & Summarization**: Automatic transcription and summarization of video interactions.
- **Recording & Playback**: Full session recording with playback support (BYOS — Bring Your Own Storage).
- **Secure File Transfer**: Exchange files securely during live interactions.
- **Consent Forms**: Built-in consent management for compliance.
## Integrations
Auvious integrates with major CX and CRM platforms:
- **Genesys Cloud** — Available on AppFoundry
- **Talkdesk** — Available on AppConnect
- **NICE**
- **Verint**
- **Five9**
- **RingCentral**
Auvious also offers a standalone API for direct integration into custom applications.
## Key Metrics
- 15M+ monthly active users
- 99.9% uptime
- 300+ businesses served
- 15x average ROI
- 80% deflection rate
- 98% resolution rate
## Security & Compliance
Auvious is built with enterprise-grade security: GDPR, HIPAA, and ISO 27001 compliant. All communications use WebRTC with advanced encryption algorithms and minimal bandwidth requirements.
## Pages
- [Home](https://www.auvious.com/)
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