adaptivereply.com valid
AdaptiveReply
AdaptiveReply is an AI customer-communication and CRM platform for small and medium businesses. It brings Instagram, Facebook Messenger, WhatsApp, email and web-chat conversations into one inbox. An AI assistant answers customers' direct messages, hands a conversation to the team as a case when a person is needed, and the same workspace holds the CRM, appointments, the product catalogue and the team's own chat and tasks. It is a Meta Business Partner and connects through official platform APIs.
- Authority
- 48 reach 0 · trust 8 · quality 25 · freshness 15
- Tier
- listed
- llms.txt
- https://www.adaptivereply.com/llms.txt
- llms-full.txt
- https://www.adaptivereply.com/llms-full.txt
- Sections
- 12
- Links
- 66
- Size
- 17120 bytes
- Registered
- 2025-02-25
- Country
- Germany Hosting inference
- Hosting country
- Germany Hosting inference
- Country evidence
- No published address evidence collected yet
- Categories
- AI and machine learning · Marketing
- For agents
- Documentation: developer or product docs worth reading, nothing to call
- First seen
- 2026-10-27T18:10:06.793Z
- Last checked
- 2026-10-27T18:10:07.921Z
- Badge
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-27T18:10:06.802Z. Cached copy · Source on adaptivereply.com
# AdaptiveReply
> AdaptiveReply is an AI customer-communication and CRM platform for small and medium businesses. It brings Instagram, Facebook Messenger, WhatsApp, email and web-chat conversations into one inbox. An AI assistant answers customers' direct messages, hands a conversation to the team as a case when a person is needed, and the same workspace holds the CRM, appointments, the product catalogue and the team's own chat and tasks. It is a Meta Business Partner and connects through official platform APIs.
Last updated: 2026-10-13. The full plain-text description, written for AI assistants that answer questions about the product, is at https://www.adaptivereply.com/llms-full.txt
## What it is, in short
- Category: AI customer communication and CRM software (web panel, iOS app, Android app).
- For: small and medium businesses that answer customers every day on social and messaging channels, such as online stores and boutiques, beauty salons and clinics, hotels and health-tourism agencies, retailers and restaurants.
- Made by: Godot Teknoloji Bilişim ve Danışmanlık Hizmetleri Sanayi ve Ticaret A.Ş., Bursa, Türkiye. Contact: info@adaptivereply.com
- Interface languages: English, Turkish, Arabic, Spanish, Portuguese, German, French, Italian, Russian, Ukrainian. The assistant can reply in the customer's language.
## Capabilities
- One inbox: Instagram direct messages, Facebook Messenger, WhatsApp, email and an embeddable web chat widget. When the same customer writes on several channels and shares the same phone number or email, they appear as one customer with their history together.
- AI assistant: answers direct messages on Instagram, Facebook Messenger, WhatsApp and web chat, and email when the owner turns on assistant replies for a mailbox (sent automatically, or saved as a draft for approval). It is set up without code; changes are made as a draft, tried in a preview, then published live.
- Tone: the owner sets tone (friendly, neutral or formal), persona, reply length, reply language and written guidelines; the assistant follows them in its replies. Replies are short by default, and the assistant remembers the conversation and does not repeat itself.
- Location-based instructions: the owner can give instructions that depend on where the customer is, for example a different phone number for customers outside one city. The customer's latest known location counts.
- Cases: when a person is needed, the conversation is handed to the team as a case with an owner.
- CRM: contacts and a deal pipeline that starts from conversations.
- Appointments: customers book in the chat or on a public booking page.
- Team & Tasks and Team Chat: tasks and approvals next to customer work, and Team Chat, the team's own messenger with channels, direct messages and My notes. Messages, cases, deals, appointments, orders and emails can be routed automatically to the right team or person by tags the assistant sets from the conversation, the customer's location a
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