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Vocalcom

Vocalcom is an AI-powered cloud contact center (CCaaS) platform. AI agents, human agents and business systems work together to understand, act and resolve every customer interaction across voice, WhatsApp and 18+ channels. Official Meta technology partner for WhatsApp Business Calling. 25+ years, 1,250+ customers, 47+ countries.

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For agents: Vocalcom is an AI-powered cloud contact center (CCaaS) platform with predictive dialer, omnichannel AI agents, WhatsApp calling and analytics for enterprises.

contact centerccaaspredictive dialerwhatsapp businessai agents

Authority
49 reach 8 · trust 5 · quality 21 · freshness 15
Tier
listed
llms.txt
https://www.vocalcom.ai/llms.txt
Sections
5
Links
29
Size
3863 bytes
Popularity rank
#271878
Categories
AI and machine learning · Communications · Business software
For agents
Documentation: developer or product docs worth reading, nothing to call
Audience
business · agents can: read docs, contact support · en
First seen
2026-10-19T10:42:29.318Z
Last checked
2026-10-20T23:39:07.277Z
Badge
Agent Web Map badge for vocalcom.ai

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-20T23:39:02.059Z. Cached copy · Source on vocalcom.ai

# Vocalcom

> Vocalcom is an AI-powered cloud contact center (CCaaS) platform. AI agents, human agents and business systems work together to understand, act and resolve every customer interaction across voice, WhatsApp and 18+ channels. Official Meta technology partner for WhatsApp Business Calling. 25+ years, 1,250+ customers, 47+ countries.

Default language: English (/en). Also available in Spanish (/es), French (/fr) and Brazilian Portuguese (/pt-br).

## Contact Center

- [AI-Native Contact Center Software](https://www.vocalcom.ai/en/products/ai-native-contact-center-software): omnichannel contact center for human agents, more productivity, more customer choice.
- [Predictive Dialer](https://www.vocalcom.ai/en/products/predictive-dialer): progressive and predictive outbound dialing, +28% reach rate.
- [Debt Collection Dialer](https://www.vocalcom.ai/en/solutions/whatsapp-collections): automated, compliant collection calls.
- [CX Automation](https://www.vocalcom.ai/en/products/cx-automation): campaigns and automated flows connecting channels, software and actions across 18+ channels.
- [BI & Analytics](https://www.vocalcom.ai/en/products/bi-analytics): interaction-level performance and trend reporting.

## AI & Automation

- [AI Workforce](https://www.vocalcom.ai/en/products/ai-agent): omnichannel AI agents for customer service, sales, collections and appointment scheduling.
- [AI Agent Assist](https://www.vocalcom.ai/en/products/agent-assist): real-time guidance during calls, automatic summaries, compliance checks.
- [AI Trust & Governance](https://www.vocalcom.ai/en/products/ai-agent-governance): supervisors validate and take over before the AI executes anything sensitive; full traceability.
- [AI Quality Monitoring](https://www.vocalcom.ai/en/products/ai-quality-monitoring): automatic evaluation of 100% of calls and notes against policies and scripts.
- [Debt Collection AI Agent](https://www.vocalcom.ai/en/solutions/whatsapp-collections): AI agent automating payment follow-up.

## New

- [WhatsApp Business Calling](https://www.vocalcom.ai/en/products/whatsapp-business-calling): chat and verified voice calls in one WhatsApp thread; 4x more conversions.
- [Speed to Lead powered by Valoria](https://www.vocalcom.ai/en/products/speed-to-lead-dialer): caller-ID rotation, branded calling, carrier attestation; 4x more real conversations.
- [ROI calculator](https://www.vocalcom.ai/en/roi): estimate savings from AI agents.

## Industries

[Banking](https://www.vocalcom.ai/en/solutions/by-industry/banking), [Insurance](https://www.vocalcom.ai/en/solutions/by-industry/insurance), [Healthcare](https://www.vocalcom.ai/en/solutions/by-industry/healthcare), [Travel & leisure](https://www.vocalcom.ai/en/solutions/by-industry/travel-leisure), [BPO](https://www.vocalcom.ai/en/solutions/by-industry/bpo), [Retail & e-commerce](https://www.vocalcom.ai/en/solutions/by-industry/retail), [Telecommunications](https://www.vocalcom.ai/en/solutions/by-industry/telecom
…

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