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TierZero User Manual
For agents: TierZero user manual for AI agents that investigate incidents and alerts, produce post-mortems, run digests and support engineering operations and CI/CD.
ai-agentsincident-responsealert-investigationroot-cause-analysisci-cdengineering-operations
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The beginning of the file, from our validated copy saved 2026-10-23T22:52:56.833Z. Cached copy · Source on tierzero.ai
# TierZero User Manual
## Docs
- [Introduction](https://docs.tierzero.ai/getting-started/introduction.md): Deploy and scale AI agents for incidents, alerts, internal support, and other engineering operations.
- [Incident Agent](https://docs.tierzero.ai/features/incident-agent.md): Automated incident investigation that surfaces root cause and generates post-mortems
- [Alert Agent](https://docs.tierzero.ai/features/alert-agent.md): Automated alert investigation that surfaces root cause with evidence
- [Digest Agent](https://docs.tierzero.ai/features/digest-agent.md): Proactive discovery and operational reports that surface hidden issues, trends, and cost insights
- [Support Agent](https://docs.tierzero.ai/features/support-agent.md): AI-powered internal support that investigates live systems to answer engineering questions
- [CI/CD Agent](https://docs.tierzero.ai/features/cicd-agent.md): Automated CI failure diagnosis, flaky test detection, and pipeline health tracking
- [Copilot](https://docs.tierzero.ai/features/copilot.md): AI debugging partner that queries your production systems in real time
- [Instructions](https://docs.tierzero.ai/knowledge/instructions.md): Configure TierZero.md and team-specific instructions for TierZero
- [Skills](https://docs.tierzero.ai/knowledge/skills.md): Create and manage skills for TierZero
- [Context Engine](https://docs.tierzero.ai/features/context-engine.md): Inspectable AI knowledge base that captures tribal knowledge from incidents, Slack, and code
- [Capabilities](https://docs.tierzero.ai/features/capabilities.md): Workflow automations that TierZero can trigger on your behalf
- [Prompt Studio](https://docs.tierzero.ai/features/prompt-studio.md): Interactive environment for testing and iterating on agent prompts
- [Investigation Runbooks](https://docs.tierzero.ai/prompt-library/investigation-runbooks.md): Example runbooks for automated alert investigation
- [Digest Prompts](https://docs.tierzero.ai/prompt-library/digest-prompts.md): Example prompts for scheduled digest agent reports
- [Support Agent Instructions](https://docs.tierzero.ai/prompt-library/support-agent-instructions.md): Example instructions for configuring support agent behavior
- [Integrations Overview](https://docs.tierzero.ai/integrations/overview.md): Connect TierZero to your telemetry, code, and operational systems
- [Langfuse](https://docs.tierzero.ai/integrations/langfuse.md): LLM observability and analytics platform
- [LangSmith](https://docs.tierzero.ai/integrations/langsmith.md): LLM development and monitoring platform by LangChain
- [AWS](https://docs.tierzero.ai/integrations/aws.md): Connect your AWS account to give TierZero access to cloud infrastructure
- [Buildkite](https://docs.tierzero.ai/integrations/buildkite.md): CI/CD platform for running build and deployment pipelines
- [GCP](https://docs.tierzero.ai/integrations/gcp.md): Connect your Google Cloud Platform account
- [Temporal](https://docs.tierzero.ai/integrations/temporal.
…
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