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Documentation for Syncube Shopify apps

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# Help Center

> Documentation for Syncube Shopify apps

Documentation for GiftCard Hero, a Shopify app for eGift cards, physical gift cards, POS integration, bulk operations, and analytics.

- Website: https://syncu.be
- Documentation: https://docs.syncu.be/
- Support: support@syncu.be

## Getting Started

- [What is GiftCard Hero?](https://docs.syncu.be/giftcard-hero/getting-started/overview/): An introduction to GiftCard Hero — what it does, who it's for, and what you can do with it.
- [Installation & Setup](https://docs.syncu.be/giftcard-hero/getting-started/installation/): How to install GiftCard Hero from the Shopify App Store and complete the initial setup.
- [Send Your First Gift Card](https://docs.syncu.be/giftcard-hero/getting-started/quick-start/): Get up and running in 5 minutes — issue an eGift card and send it to a recipient.
- [How to Test a Gift Card](https://docs.syncu.be/giftcard-hero/getting-started/testing/): Test the complete gift card purchase and redemption flow without making a real payment using a Shopify discount.
- [How Gift Cards Work in Shopify](https://docs.syncu.be/giftcard-hero/getting-started/shopify-gift-cards-101/): A plain-English guide to how Shopify gift cards work natively — balances, redemption, limitations — and where GiftCard Hero fits in.
## Features

- [eGift Cards & Physical Cards](https://docs.syncu.be/giftcard-hero/features/egift-cards/): Configure eGift card and physical gift card settings — designs, custom amounts, manual issuance, categories, and selling gift cards through regular products.
- [Card Design & Translations](https://docs.syncu.be/giftcard-hero/features/card-design/): Customize the texts shown in the gift card form, the balance widget and the reload form — translate labels, buttons, and messages into your customers' languages.
- [Card Categories](https://docs.syncu.be/giftcard-hero/features/card-categories/): Organize gift card designs into named categories so customers can browse by occasion.
- [Physical Gift Cards](https://docs.syncu.be/giftcard-hero/features/physical-cards/): Sell printed gift cards in store or online: upload the printed codes so they are activated when sold, or import codes that already carry a balance.
- [Gift Card Admin Block](https://docs.syncu.be/giftcard-hero/features/admin-block/): Add the Gift Card Hero blocks to Shopify admin — resend a gift card from its detail page, and register physical cards from an order.
- [Resending or Editing a Gift Card](https://docs.syncu.be/giftcard-hero/features/resend-edit/): Resend a gift card email, change the recipient address, or adjust the delivery date from Shopify admin or the Gift cards queue.
- [Dashboard & Analytics](https://docs.syncu.be/giftcard-hero/features/dashboard/): Understand your gift card program's performance — gift cards sold, redemptions, value added to cards, sales lift, orders paid with gift cards, customer reports, and sync controls.
- [Gift Card Balance Reports](https://docs.syncu.be/giftcard-hero/fe
…

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