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SUNRATE Help Centre
Knowledge base documentation for SUNRATE Help Centre.
For agents: SUNRATE Help Centre with knowledge base articles on registering accounts, checking fees, user management and approvals for cross-border e-commerce sellers.
cross-border paymentshelp centerecommerce sellersaccount registrationfeesapproval system
- Authority
- 55 reach 9 · trust 10 · quality 21 · freshness 15
- Tier
- listed
- llms.txt
- https://help.sunrate.com/llms.txt
- Sections
- 1
- Links
- 61
- Size
- 8269 bytes
- Popularity rank
- #327258
- Registered
- 1998-07-22
- Country
- — Publisher location unknown; CDN address excluded
- Country evidence
- No published address evidence collected yet
- Categories
- Finance and payments · Documentation and reference
- For agents
- Documentation: developer or product docs worth reading, nothing to call
- Inferred actions
- Read documentation Support / contact About these labels
- Audience
- business · agents can: read docs, contact support · en
- First seen
- 2026-10-19T10:41:10.804Z
- Last checked
- 2026-10-25T10:54:12.321Z
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Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-25T10:54:07.061Z. Cached copy · Source on sunrate.com
# SUNRATE Help Centre
> Knowledge base documentation for SUNRATE Help Centre.
## hc
- [Register as a company](https://help.sunrate.com/docs/register-as-a-company.md)
- [Register as an individual (Currently for Chinese and Vietnam E-commerce sellers only)](https://help.sunrate.com/docs/register-as-an-individual-for-vietnam-sellers.md)
- [How can I check my fees？](https://help.sunrate.com/docs/how-to-view-my-current-fee.md)
- [I have completed my account registration. What are my next steps?](https://help.sunrate.com/docs/what-are-my-next-steps-after-completed-my-account-registration.md)
- [How does Sunrate prevent account hacking?](https://help.sunrate.com/docs/how-does-sunrate-prevent-account-hacking.md)
- [How to add additional users?](https://help.sunrate.com/docs/how-to-add-additional-users.md)
- [How to use Sunrate approval system?](https://help.sunrate.com/docs/how-to-use-sunrate-approval-system.md)
- [I cannot find the currency I need, what should I do?](https://help.sunrate.com/docs/what-should-i-do-if-i-could-not-find-the-currency-i-need.md)
- [How to close my Sunrate account?](https://help.sunrate.com/docs/how-to-close-my-sunrate-account.md)
- [“Platform Version - General” vs “Platform Version - Professional”, what are the differences?](https://help.sunrate.com/docs/differences-between-general-version-and-professional-version.md)
- [How do I enable Two-Factor Authentication (2FA)?](https://help.sunrate.com/docs/how-do-i-enable-two-factor-authentication-2fa.md)
- [How do I apply for a new Global Collection Account (General version)?](https://help.sunrate.com/docs/how-do-i-apply-for-a-new-global-collection-account-general.md)
- [How can I request the closure of my collection accounts? (General version)](https://help.sunrate.com/docs/how-can-i-request-the-closure-of-my-collection-accounts.md)
- [How do I download the account statement for my E-commerce store?](https://help.sunrate.com/docs/how-do-i-download-the-account-statement-for-ecommerce-sellers.md)
- [How do I migrate stores?](https://help.sunrate.com/docs/how-do-i-migrate-stores.md)
- [How to add store holder/holder bank?](https://help.sunrate.com/docs/how-to-add-store-holder-holder-bank-for-amazon-seller.md)
- [Store Holder filling requirements/guidelines](https://help.sunrate.com/docs/store-holder-filling-requirementsguidelines.md)
- [Can I use SUNRATE to request card payments from my partners?](https://help.sunrate.com/docs/can-i-use-sunrate-to-request-credit-card-payments-from-my-partners.md)
- [Where do I upload the materials to release pending funds?](https://help.sunrate.com/docs/where-do-i-upload-the-materials-to-release-pending-funds.md)
- [How to view my SUNRATE account balance?](https://help.sunrate.com/docs/how-to-view-my-sunrate-account-balance-general.md)
- [How do I transfer money to my SUNRATE account?](https://help.sunrate.com/docs/how-do-i-transfer-money-to-my-sunrate-account-general.md)
- [How do I apply for a new Global Collection Account (Professional version)
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|---|---|---|---|---|---|---|---|
| zoey.com | Zoey Support Documentation | documentation Ecommerce Documentation and reference | — | 46 | ✓ | ||
| meeyland.com | Meeyland Help Center | documentation | VN | 57 | ✓ | ✓ | |
| worldfirst.com | WorldFirst Global | Cross-border Payment Platform for ecommerce sellers and SMEs to collect, pay and manage currencies with less time spend and lower costs. | documentation Ecommerce Finance and payments | — | 60 | ✓ | ||
| heytrade.com | HeyTrade Help Center | documentation | — | 46 | ✓ | ||
| alternativepayments.io | Help Center | documentation Documentation and reference Finance and payments | — | 50 | ✓ | ✓ | |
| youscan.io | YouScan Knowledge Base | documentation Documentation and reference | — | 53 | ✓ | ||
| roolz.net | Help Center | documentation Documentation and reference | — | 51 | ✓ | ✓ | |
| payler.com | Payler | QA | documentation Finance and payments | — | 54 | ✓ | ✓ |
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