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YouScan Knowledge Base

Help center for YouScan

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For agents: YouScan help center (Portuguese) covering setup, users and topic access, SSO, 2FA, payments and audit for the social listening platform.

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# YouScan Knowledge Base

> Help center for YouScan

## Português do Brasil

### Visão geral do YouScan

- [Introdução ao YouScan](https://help.youscan.io/pt-BR/articles/6460817-introducao-ao-youscan.md)
- [Níveis de Atendimento ao Cliente YouScan por plano de assinatura](https://help.youscan.io/pt-BR/articles/15291722-niveis-de-atendimento-ao-cliente-youscan-por-plano-de-assinatura.md)

### Configuração da conta

- [Personalize sua interface \(idioma, fuso horário e esquema de cores\)](https://help.youscan.io/pt-BR/articles/3120500-personalize-sua-interface-idioma-fuso-horario-e-esquema-de-cores.md): Como alterar as configurações padrão de idioma, fuso horário e esquema de cores da sua conta YouScan
- [Senha](https://help.youscan.io/pt-BR/articles/2217174-senha.md): O que fazer se você esquecer sua senha do YouScan, precisar alterá-la ou se o link expirar?
- [Como o limite de Mençõe funciona e é atualizado](https://help.youscan.io/pt-BR/articles/10484762-como-o-limite-de-mencoe-funciona-e-e-atualizado.md): Como acompanhar o volume de Menções e gerenciar os limites na sua conta
- [Auditoria](https://help.youscan.io/pt-BR/articles/11532453-auditoria.md): Visibilidade sobre usuários e atividades da conta
- [Como adicionar novos usuários a uma conta existente](https://help.youscan.io/pt-BR/articles/740004-como-adicionar-novos-usuarios-a-uma-conta-existente.md): Como adicionar ou excluir um usuário; como os tipos de usuários são classificados; e quais colegas devem ter acesso à sua conta do YouScan
- [Qual é a diferença entre um "Membro" e um "Administrador"?](https://help.youscan.io/pt-BR/articles/1617566-qual-e-a-diferenca-entre-um-membro-e-um-administrador.md): Que tipo de acesso escolher ao adicionar um novo usuário à sua conta
- [Como configurar e modificar o acesso a tópicos](https://help.youscan.io/pt-BR/articles/740082-como-configurar-e-modificar-o-acesso-a-topicos.md): Como configurar níveis de permissão personalizados por tópico para cada usuário
- [Permissões do tópico](https://help.youscan.io/pt-BR/articles/14994872-permissoes-do-topico.md): Gerenciando níveis de acesso de usuários para tópicos e painéis
- [Autenticação Única \(SSO\)](https://help.youscan.io/pt-BR/articles/9158716-autenticacao-unica-sso.md): Acesso Contínuo e Segurança Aprimorada
- [Autenticação de dois fatores \(2FA\)](https://help.youscan.io/pt-BR/articles/11105111-autenticacao-de-dois-fatores-2fa.md)
- [Como configurar pagamentos automáticos para os serviços YouScan](https://help.youscan.io/pt-BR/articles/2920426-como-configurar-pagamentos-automaticos-para-os-servicos-youscan.md): Saiba como adicionar ou remover um cartão bancário como pagamento preferencial em sua conta YouScan
- [Obtenção da fatura de sua conta YouScan](https://help.youscan.io/pt-BR/articles/4384113-obtencao-da-fatura-de-sua-conta-youscan.md): Onde encontrar suas faturas e recibos de cartão de crédito do YouScan e como fazer o download deles

### Criar e editar tópico

- [Pesquisa social](https://hel
…

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