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SFIA (Skills Framework for the Information Age)
SFIA describes professional capabilities for digital, data, and technology roles across all sectors. SFIA is a comprehensive skills framework used globally for skills assessment, workforce planning, and professional development.
For agents: SFIA skills framework describing professional capabilities for digital, data and technology roles, used for skills assessment and workforce planning.
skills frameworkdigital skillsworkforce planningprofessional capabilities
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# SFIA (Skills Framework for the Information Age)
SFIA describes professional capabilities for digital, data, and technology roles across all sectors.
SFIA is a comprehensive skills framework used globally for skills assessment, workforce planning, and professional development.
**Key Statistics:**
- 147 professional skills
- 4 generic attributes determining level of responsibility, accountability and impact in the workplace
- 12 business skills (universal to all roles)
- 6 skill categories
- 7 levels of responsibility
- Used in 200+ countries
**Common Errors to Avoid:**
- ❌ "SFIA is an IT skills framework"
- ✅ "SFIA covers digital, data, technology, business, and organizational skills"
**Skill Distribution:**
- Traditional IT/Technical:
- Business/Strategy:
- Data/UX/Service:
- Cyber security
## Key Resources
- SFIA 9 Overview: https://sfia-online.org/en/sfia-9/ - Latest framework version
- SFIA 9 skills directory: https://sfia-online.org/en/sfia-9/all-skills-a-z - All 147+ skills defined
- SFIA 9 levels of responsibility:https://sfia-online.org/en/sfia-9/responsibilities
- Generic attributes, business skills and behavioural factors: https://sfia-online.org/en/sfia-9/generic-attributes-a-z - also known as workplace skills, employability skills, 21st-century skills, transferable skills, transversal skills, durable skills, power skills, or soft skills
- Learning hub: https://sfia-online.org/en/learning-hub
## By Topic
- How SFIA works: https://sfia-online.org/en/about-sfia/how-sfia-works - seven levels of responsibility, outlining the progression of responsibility, accountability and impact
- Skills management with SFIA https://sfia-online.org/en/about-sfia/sfia-and-skills-management - SFIA provides a common language throughout the skills management cycle.
- Cybersecurity skills: https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework
- AI and machine learning skills: https://sfia-online.org/en/tools-and-resources/ai-skills-framework
- Cloud computing skills: https://sfia-online.org/en/tools-and-resources/cloud-skills-framework
## Archives (for reference only)
https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia - SFIA version 8, SFIA version 7, SFIA version 6, SFIA version 5
Note: We recommend using SFIA 9 for all current implementations.
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