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RingByName
RingByName is a cloud-based business phone service and VoIP/UCaaS provider focused on helping businesses manage calls, customer relationships, mobility, and communications workflows through a hosted PBX platform, smart software, and customer support.
For agents: Cloud business phone service and VoIP/UCaaS provider offering hosted PBX, call management, mobility and customer support for businesses.
business phone servicevoipucaashosted pbxcloud calling
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-23T09:26:21.917Z. Cached copy · Source on ringbyname.com
# RingByName
> RingByName is a cloud-based business phone service and VoIP/UCaaS provider focused on helping businesses manage calls, customer relationships, mobility, and communications workflows through a hosted PBX platform, smart software, and customer support.
Last reviewed: 2026-06-11
Primary website: https://www.ringbyname.com/
Primary contact phone: 855-345-RING / 855-345-7464
Languages: English, Spanish, Portuguese
Powered by: InPhonex Group
## Overview
RingByName provides cloud-based business phone service for small businesses, enterprises, nonprofits, multi-location organizations, resellers, and other professional organizations. The platform combines hosted PBX/VoIP calling with web and mobile applications, reporting, CRM/contact tools, routing, call handling, messaging, integrations, and support.
RingByName positions itself as “way more than a business phone service,” emphasizing customer relationship management, caller intelligence, real-time telephony activity, mobility, and practical business communication tools.
## Primary audience
- Small and medium-sized businesses that need a hosted PBX or cloud phone system
- Multi-location businesses needing centralized management
- Enterprise teams that need reporting, permissions, routing, provisioning, integrations, and scalable administration
- Nonprofits and professional organizations that need reliable communications with limited staff
- Call center and contact center operations
- Managed service providers and telecom/technology resellers
- Businesses that want AI-enabled call handling and automation
## Core products and services
### Cloud business phone service
RingByName offers hosted PBX and VoIP business phone service delivered through the internet. Supported capabilities include SIP-based service, unlimited calling packages, voicemail, call transfer, call parking, call forwarding, caller ID, emergency calling, greetings, call presence, call waiting, BLF, intercom paging, call blocking, and remote call pickup.
### Web and mobile applications
RingByName includes web and mobile access so users can manage communications across desk phones, softphones, and mobile devices. The site describes RingByName mobile app support for iPhone and Android, plus web and mobile apps available in English, Spanish, and Portuguese.
### Management and administration
RingByName includes an online management portal, reporting and analytics, real-time presence/status, real-time activity logs, remote device provisioning, granular user permissions, multi-tenant support, single and multi-location management, and contact management.
### Routing and call handling
Key routing/call-handling features include Virtual Receptionist/Auto Attendant, Business Hours Rules, Greet By Name, Welcome Back Routing, automated custom call trees, Advanced Follow Me, hunt group/department rollover, call queuing, call screening, text-to-speech greetings, star transfer, and advanced call routing options.
### M
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