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Odyssey

Odyssey is the North East's telecoms and IT provider with its own network: business connectivity, telephony, managed IT, security and applied AI for organisations across Teesside and the North East, delivered by our own people since 1987.

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46 reach 0 · trust 10 · quality 21 · freshness 15
Tier
listed
llms.txt
https://odyssey.uk/llms.txt
Sections
3
Links
59
Size
9252 bytes
Registered
2018-10-21
Country
United Kingdom Country-code domain
Hosting country
United Kingdom Hosting inference
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For agents
Documentation: developer or product docs worth reading, nothing to call
First seen
2026-10-26T02:06:24.940Z
Last checked
2026-10-26T02:06:25.258Z
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Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-26T02:06:24.948Z. Cached copy · Source on odyssey.uk

# Odyssey

> Odyssey is the North East's telecoms and IT provider with its own network: business connectivity, telephony, managed IT, security and applied AI for organisations across Teesside and the North East, delivered by our own people since 1987.

- Odyssey Systems Limited is a telecoms and IT provider based at Lockheed Court, Preston Farm Industrial Estate, Stockton-on-Tees TS18 3SH.
- Odyssey has supported organisations across Teesside, County Durham, Tyneside and North Yorkshire since 1987, and is owner managed.
- Odyssey runs its own business-only network (AS204558) and its own private cloud.
- Odyssey is certified to ISO 27001 and ISO 9001 by NQA.
- Odyssey publishes its service desk figures live, with the definitions behind them.

## Applied AI

- Odyssey provides shadow AI protection with DefensX, writes AI use policies with clients, and reviews Microsoft 365 permissions before any Copilot rollout.
- Odyssey supplies, sets up and manages Microsoft 365 Copilot.
- Odyssey uses AI in its own service desk: AI drafts ticket notes, and an engineer decides whether to use, edit or reject each draft.
- Odyssey protects its own staff's AI use with the same shadow AI controls it provides to clients.
- Every change to Odyssey's own business systems is reviewed by a named person before it goes live.
- Odyssey builds integrations between business systems for its own operation, including its phone system and service desk.
- All of Odyssey's AI work is done and supported by its own employees.

- [Applied AI](https://odyssey.uk/services/applied-ai/): We put AI to work in the systems you already run, from Microsoft 365 to your phones and business applications, with the data controls set first and our own people accountable for it.
- [AI Readiness Assessment](https://odyssey.uk/services/applied-ai/ai-readiness-assessment/): An AI readiness assessment from Odyssey: where AI would help your business, where it would not, what staff already use and what has to be fixed first.
- [AI Adoption and Copilot](https://odyssey.uk/services/applied-ai/microsoft-copilot/): Microsoft 365 Copilot for North East businesses, set up by Odyssey with sharing and permissions reviewed first, then piloted, trained and measured.
- [Custom AI and Integrations](https://odyssey.uk/services/applied-ai/ai-integration/): AI connected to the systems where your work happens: inbound email into orders or tickets, systems joined so nobody re-keys, a person approving what matters.
- [Managed AI](https://odyssey.uk/services/applied-ai/managed-ai/): Managed AI from Odyssey: a register of every AI tool you run, access reviews, output checks and reporting, so live AI stays owned and working.
- [Private AI](https://odyssey.uk/services/applied-ai/private-ai/): Private AI from Odyssey: AI models running on hardware we own, in our data centres, for work where the data has to stay with us.
- [Shadow AI protection](https://odyssey.uk/services/cybersecurity/shadow-ai-protection/): Shadow AI protectio
…

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