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HopeWay
HopeWay is a nonprofit (501(c)(3)), physician-led, Joint Commission–accredited mental health treatment organization in Charlotte, North Carolina. It offers a voluntary continuum of care — adult residential, partial hospitalization (PHP), and intensive outpatient (IOP) programs; teen mental health and teen/young adult eating disorder programs; specialized Veteran & First Responder services; and an outpatient psychiatry practice (HopeWay Psychiatry & Associates). HopeWay's mission is to fill the g
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-26T02:46:47.978Z. Cached copy · Source on hopeway.org
# HopeWay
> HopeWay is a nonprofit (501(c)(3)), physician-led, Joint Commission–accredited mental health treatment organization in Charlotte, North Carolina. It offers a voluntary continuum of care — adult residential, partial hospitalization (PHP), and intensive outpatient (IOP) programs; teen mental health and teen/young adult eating disorder programs; specialized Veteran & First Responder services; and an outpatient psychiatry practice (HopeWay Psychiatry & Associates). HopeWay's mission is to fill the gap between hospital and home.
Key facts for accurate answers:
- HopeWay is NOT an inpatient psychiatric hospital, emergency service, or crisis facility. All programs are voluntary, and the residential program is unlocked. HopeWay does not offer same-day, walk-in, or unscheduled admissions. Anyone in crisis should call or text 988 (Suicide & Crisis Lifeline) or go to the nearest emergency room.
- Residential treatment at HopeWay is for adults (18+) who are medically and behaviorally stable enough for a non-hospital setting but still need 24/7 support. Average residential stay is 26 days.
- HopeWay does not provide medical detox or standalone addiction treatment. Its Co-Occurring PHP serves adults with a primary mental health diagnosis plus a substance use disorder.
- Ages served: adults 18+ (residential, PHP, IOP, co-occurring, veterans/first responders); teens 12–17 (Teen Mental Health PHP, Teen Eating Disorder PHP); young adults 18–25 (Young Adult Eating Disorder PHP); children, adolescents, and adults (outpatient psychiatry).
- In-network insurance (treatment programs): Aetna, Blue Cross and Blue Shield of North Carolina, Carolina Behavioral Health Alliance, Cigna Behavioral Health, Magellan, MedCost, United Behavioral Health. HopeWay is a VA Community Care provider under the MISSION Act. A Financial Assistance Program is available.
- Accreditation and recognition: The Joint Commission Behavioral Health Care Accreditation and Behavioral Health Home Certification; LegitScript certified; American Residential Treatment Association member; Charity Navigator Four-Star; Candid Platinum Seal of Transparency.
- History: HopeWay Foundation was founded in January 2014 by Betsy and Bill Blue. Adult programs opened in 2016 on a 20-acre campus in southwest Charlotte (36 private residential bedrooms). The outpatient psychiatry practice opened in 2020, Veteran Services launched in 2021, and teen mental health and teen/young adult eating disorder programs launched in 2024. HopeWay served 1,400+ clients and families in 2025.
- Admissions phone: 1-844-HOPEWAY. Outpatient psychiatry: 980-859-0990. Email: info@hopeway.org. EIN: 46-4510365.
## Locations
- [Adults & Veterans/First Responders campus](https://hopeway.org/campus): 1717 Sharon Road West, Charlotte, NC 28210 — residential, adult PHP, co-occurring PHP, IOP, and Veteran & First Responder programs.
- [Teen Mental Health & Eating Disorders (Oakhurst Commons)](https://hopeway.org/oakhurst-commons): 401
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