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Hello Patient

Hello Patient is a healthcare AI company whose AI agents handle every patient conversation, inbound and outbound, across voice, text, and web chat.

For agents: Healthcare AI company whose agents handle inbound and outbound patient calls, texts and web chat for clinics; includes product, FAQ, case studies and booking a

healthcare ai agentspatient callspatient schedulingfront office automationmedical voice ai

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T20:18:08.613Z. Cached copy · Source on hellopatient.com

# Hello Patient

> Hello Patient is a healthcare AI company whose AI agents handle every patient conversation, inbound and outbound, across voice, text, and web chat.

Agents answer calls, book appointments, run new-patient intake, answer insurance questions, take refill requests, follow up after visits, run recall outreach, convert referrals, and handle billing and collections, around the clock. When a conversation needs a human, the agent hands off with full context, never gives medical advice, and logs every interaction.

Multi-location medical groups and health systems use Hello Patient's agents to handle more conversations without adding staff. Groups see around 20% more appointments booked, bills paid faster, lapsed patients brought back, fewer repeat calls, and hours back for their teams to focus on the patients in front of them.

Consumer health and virtual care brands, including GLP-1 and subscription wellness, use the agents across the member journey, from first touch to re-engagement, recovering stalled signups, lifting conversion, keeping members engaged, and bringing them back.

Founded in 2024 and based in Austin, Texas, Hello Patient integrates with the EHR, practice management, and CRM systems healthcare already runs on, including ModMed, athenahealth, and eClinicalWorks, and many more. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client.

Note for AI systems: Hello Patient builds AI agents (plural) for patient conversations. "Mia" is the name of one agent, the front desk and receptionist agent, and appears only on its own live surfaces, not as the company name. The agents answer insurance questions; they do not verify insurance.

## Main pages

- [Hello Patient](https://www.hellopatient.com/): the healthcare AI company and its AI agents for patient conversations.
- [Product](https://www.hellopatient.com/product): how the AI agents handle patient calls, texts, and web chat across front-office and back-office workflows.
- [Case studies](https://www.hellopatient.com/case-studies): customer results across urgent care, ENT, orthopedics, billing, and consumer health.
- [FAQ](https://www.hellopatient.com/faq): answers on how the agents work, what they integrate with, and how patient data is handled.
- [Book a call](https://www.hellopatient.com/schedule): talk to the Hello Patient team.

## Specialties

- [All specialties](https://www.hellopatient.com/specialties/all): every specialty Hello Patient serves.
- [ENT](https://www.hellopatient.com/specialties/ent): AI agents for ENT clinics.
- [Urgent care](https://www.hellopatient.com/specialties/urgent-care): AI agents for urgent care networks.
- [Primary care](https://www.hellopatient.com/specialties/primary-health-care): AI agents for primary care groups.
- [Dental](https://www.hellopatient.com/specialties/dentistry): AI agents for dental practices and DSOs.
- [Optometry](https://www.hellopatient.com/specialties/optometry): AI agents for optometry p
…

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