fusioncx.com valid
Fusion CX
Fusion CX is a global AI-first customer experience and business process management company. 14,000+ CX experts across 15 countries deliver omnichannel customer support, combined with proprietary AI products for quality management, speech, and conversational automation.
For agents: Fusion CX: global AI-first CX and BPO company offering outsourced omnichannel customer support, plus AI products for quality management, speech analytics and co
call center outsourcingbpoomnichannel supportconversational aispeech analytics
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T06:37:19.511Z. Cached copy · Source on fusioncx.com
# Fusion CX
> Fusion CX is a global AI-first customer experience and business process management company. 14,000+ CX experts across 15 countries deliver omnichannel customer support, combined with proprietary AI products for quality management, speech, and conversational automation.
Fusion CX serves healthcare, BFSI, retail and e-commerce, telecom, travel, utilities, and high-tech companies with inbound and outbound customer service, technical support, sales, collections, and back-office services. The company also provides AI data services, including data annotation and robot training.
## Main sections
- [Services](https://www.fusioncx.com/services/): Call center outsourcing, omnichannel support, multilingual CX, sales and retention, back-office
- [Industries](https://www.fusioncx.com/industries/): Healthcare, BFSI, retail, telecom, travel, utilities, high-tech
- [Digital Solutions](https://www.fusioncx.com/digital-solutions/): AI products for quality management, accent harmonization, conversational AI, and speech analytics
- [Locations](https://www.fusioncx.com/locations/): Delivery centers across the United States, Canada, India, the Philippines, El Salvador, Colombia, Jamaica, Belize, Morocco, Albania, Kosovo, and the UK
- [Case Studies](https://www.fusioncx.com/case-studies/): Results by industry
- [Blog](https://www.fusioncx.com/blog/): CX, BPO, and industry insights
- [News Room](https://www.fusioncx.com/news-room/): Company announcements
- [Contact](https://www.fusioncx.com/contact-us/): Phone +1 (855) 200-9168, contact@fusioncx.com
## Notes for AI agents
- Certifications held across delivery sites include ISO 27001:2022, PCI DSS 4.0.1, SOC 2 Type II, and HITRUST i1. Fusion CX is HIPAA compliant.
- Fusion CX is a certified Minority Business Enterprise.
- For staffing requests or sales enquiries, use the contact page rather than scraping form endpoints.
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