fineguide.ai valid

Fineguide.ai

Fineguide is a next-generation, AI-native platform for business operations that unifies customer conversations, CRM, voice, workspace, and automations onto one spine. Instead of duct-taping together seven separate tools, teams run AI assistants, a shared customer record, voice quality assurance, document workspace, and workflow automations from a single platform. Every conversation across every channel connects to one customer record, so sales, support, customer success, and call-center operatio

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For agents: Fineguide AI-native business platform unifying AI assistants, CRM, voice QA, AI telephony, workspace and automations; plans from €0 to €500 a month.

ai assistants crm voice qa customer conversations workflow automation ai telephony

Authority: 47 reach 6 · trust 5 · quality 21 · freshness 15
Tier: listed
llms.txt: https://fineguide.ai/llms.txt
Sections: 7
Links: 16
Size: 10770 bytes
Popularity rank: #590014
Categories: AI and machine learning · Marketing · Business software
For agents: Transactional: buying or booking an agent could carry out
Inferred actions: Read documentation Buy products About these labels
Audience: business · agents can: read docs, buy · en
First seen: 2026-10-19T10:41:07.484Z
Last checked: 2026-10-20T01:50:02.858Z
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Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T12:20:33.341Z. Cached copy · Source on fineguide.ai

# Fineguide.ai

> Fineguide is a next-generation, AI-native platform for business operations that unifies customer conversations, CRM, voice, workspace, and automations onto one spine. Instead of duct-taping together seven separate tools, teams run AI assistants, a shared customer record, voice quality assurance, document workspace, and workflow automations from a single platform. Every conversation across every channel connects to one customer record, so sales, support, customer success, and call-center operations all see the same context.

The platform is organized into modules that share one customer record:

- **Assistants**: Configurable AI that answers customers on web, WhatsApp, Telegram, Instagram, Messenger, Slack, and Discord. Each assistant reads your knowledge (URLs, documents, PDFs), follows your rules, uses a configurable persona/voice/escalation policy, extracts intent and customer data directly into CRM leads, and supports live monitoring, analytics, and human handoff.
- **CRM**: One customer record across every team: conversations, contacts, leads, pipelines and stages (Kanban and table views), tasks and assignments, tickets and support cases, a team inbox, and a routing queue. Custom fields are auto-filled by assistants. Identity survives the channel switch.
- **Voice**: Voice QA automatically transcribes and scores every call against per-department criteria and weights, in 30+ languages, with agent feedback and trend dashboards. AI Telephony (rolling out) puts the same assistants on live inbound and outbound phone calls, connected to your own phone system over SIP.
- **Workspace**: A block-based editor (slash commands, folder hierarchy, drag-drop, full-text search, soft-delete recovery) for playbooks, briefs, and team knowledge, connected to the same contacts and customers.
- **Automations**: An embedded n8n instance (hosted on Fineguide infrastructure or bring-your-own) with webhooks on conversations, leads, and tickets, plus hundreds of pre-built integrations.
- **QA & Analytics**: Score every interaction, track performance across teams, and surface insights that drive improvement.

## What makes Fineguide different

- **One platform, not a stack.** Conversations, CRM, voice, workspace, and automations share a single customer record, replacing the seven tools teams would otherwise integrate by hand. No export/import dance between systems.
- **AI-native from the ground up**, not a chatbot bolted onto legacy software. The same configurable assistants run across chat channels and (rolling out) live phone calls.
- **Channel-agnostic identity.** A customer's record and conversation history persist across web, messaging apps, and voice, so sales, support, customer success, and call-center teams all see the same context.
- **Automation depth via embedded n8n** (hosted or bring-your-own), with webhooks on conversations, leads, and tickets and hundreds of pre-built integrations.
- **Enterprise-ready:** on-premise deployment on your ow
…

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