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Duckie
Duckie is an AI-powered customer support platform. AI support agents that resolve tickets end-to-end, processing refunds, resetting passwords, and updating accounts autonomously. Self-building AI learns from your existing ticket history and deploys in 2 weeks, not 6 months.
- Authority
- 46 reach 5 · trust 5 · quality 21 · freshness 15
- Tier
- listed
- llms.txt
- https://duckie.ai/llms.txt
- Sections
- 4
- Links
- 45
- Size
- 9577 bytes
- Popularity rank
- #895682
- Country
- United States
- Categories
- Marketing
- For agents
- Documentation: developer or product docs worth reading, nothing to call
- First seen
- 2026-10-19T10:45:17.908Z
- Last checked
- 2026-10-21T20:01:48.022Z
- Badge
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T20:01:46.823Z. Cached copy · Source on duckie.ai
# Duckie
> Duckie is an AI-powered customer support platform. AI support agents that resolve tickets end-to-end, processing refunds, resetting passwords, and updating accounts autonomously. Self-building AI learns from your existing ticket history and deploys in 2 weeks, not 6 months.
## Core pages
- [Homepage](https://duckie.ai): Product overview and key capabilities
- [About](https://duckie.ai/about): Company, team, and mission
- [Integrations](https://duckie.ai/integrations): Supported helpdesks, CRMs, and backend systems
- [Security](https://duckie.ai/security): SOC 2, data handling, and compliance posture
## Customers
- [Customers overview](https://duckie.ai/customers): Case study index
- [Grid, Fintech](https://duckie.ai/customers/grid): 90% ticket automation
- [CloudCart, E-Commerce](https://duckie.ai/customers/cloudcart): 45K tickets per month handled
- [FinServe Global, Financial Services](https://duckie.ai/customers/finserve-global): 100% audit compliance maintained
- [GrowthLabs, SaaS](https://duckie.ai/customers/growthlabs): <1 hr time to first resolution
- [NovaPay, Financial Services](https://duckie.ai/customers/novapay): 3.2x faster response times
- [Relay, SaaS](https://duckie.ai/customers/relay): 68% reduction in support costs
- [Stackly, Developer Tools](https://duckie.ai/customers/stackly): 4.9/5 customer satisfaction score
- [Vanquish Trader, Fintech](https://duckie.ai/customers/vanquish-trader): 95% ticket resolution
- [Automox, Endpoint & Patch Management SaaS](https://duckie.ai/customers/automox): 92% ticket deflection rate
- [Abbiamo, E-Commerce Logistics](https://duckie.ai/customers/abbiamo): 66% support cost reduction
- [Medtelligent, Healthcare Technology](https://duckie.ai/customers/medtelligent): 10x faster workflow setup vs. Zendesk AI
## Blog
- [Blog index](https://duckie.ai/blog)
- [Proactive Customer Service: Duckie Now Reaches Out First](https://duckie.ai/blog/proactive-customer-service-duckie-reaches-out-first): Duckie's AI support agent now reaches out first. Proactive messaging turns stalled checkouts, failed payments, and silent exits into resolved conversations before customers ever open a ticket.
- [Introducing the AI Implementation Engineer](https://duckie.ai/blog/introducing-the-ai-implementation-engineer): Customer support teams can now build, deploy, and improve robust AI agents on their own without any technical expertise.
- [Deploy AI Customer Support in 2 Weeks, Not 6 Months](https://duckie.ai/blog/deploy-ai-customer-support-2-weeks): Duckie deploys in 2 weeks because self-building AI generates runbooks from your ticket history, no services team, no 6-month implementation, no AI engineers required.
- [Intercom Alternative for High-Volume Support in 2026](https://duckie.ai/blog/intercom-alternative-high-volume-support-2026): Duckie resolves the tickets Intercom Fin can't, 94% resolution rate in fintech vs Fin's deflection model. No Intercom ecosystem lock-in, no per-resolution pricing ceiling.
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