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For agents: Help center for Backpack, explaining how 529 education savings and prepaid tuition plans are used to pay university tuition, with getting-started articles.

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https://help.backpackpay.com/llms.txt
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# Backpack Help Center

> What can we help you with today?

## Getting Started with Backpack

- [What is a 529 Plan?](https://help.backpackpay.com/en/articles/11729602-what-is-a-529-plan.md): Learn what a 529 plan is, how Backpack helps you use it for tuition, and why prepaid plans aren’t supported.
- [Do I need a Backpack account if I have a Prepaid Tuition Plan?](https://help.backpackpay.com/en/articles/15861690-do-i-need-a-backpack-account-if-i-have-a-prepaid-tuition-plan.md): Prepaid Tuition Plans work differently than 529 Investment Plans and usually don't require a Backpack account. Here's how to pay your university instead.
- [What is a Direct Pay 529 Plan?](https://help.backpackpay.com/en/articles/15861707-what-is-a-direct-pay-529-plan.md): Some 529 plans are able to pay your university electronically through their own portal, no Backpack account needed. Learn how to tell if your plan supports Direct Pay.
- [How Does Florida Prepaid Work with Backpack?](https://help.backpackpay.com/en/articles/16024150-how-does-florida-prepaid-work-with-backpack.md): Step-by-step guide to submitting a Florida Prepaid payment request through the Backpack.
- [What are the account and routing numbers on my Backpack dashboard?](https://help.backpackpay.com/en/articles/16058939-what-are-the-account-and-routing-numbers-on-my-backpack-dashboard.md): Your Backpack account and routing numbers belong to your Backpack checking account, not your 529 plan. What they are, how to use them, and why Backpack can't connect to the wrong 529 or beneficiary.
- [How Your Backpack Account Works \(From 529 Plan to Tuition Payment\)](https://help.backpackpay.com/en/articles/12543413-how-your-backpack-account-works-from-529-plan-to-tuition-payment.md)
- [Common 529 and Backpack Terms Explained](https://help.backpackpay.com/en/articles/12549549-common-529-and-backpack-terms-explained.md)
- [Why do I need to create a Backpack account, I already have a 529?](https://help.backpackpay.com/en/articles/8955778-why-do-i-need-to-create-a-backpack-account-i-already-have-a-529.md)
- [Who should sign up and create the Backpack account?](https://help.backpackpay.com/en/articles/11742922-who-should-sign-up-and-create-the-backpack-account.md): The Owner of the 529 College Savings Plan should create the Backpack account whenever possible.
- [Whose information should I enter when signing up?](https://help.backpackpay.com/en/articles/11742899-whose-information-should-i-enter-when-signing-up.md): Use your info when signing up. For some 529 plans, the plan owner must create the account. Student and 529 beneficiary must match.
- [What information will I need to create a Backpack account?](https://help.backpackpay.com/en/articles/8955784-what-information-will-i-need-to-create-a-backpack-account.md)
- [Why do I need to provide my SSN and is it secure?](https://help.backpackpay.com/en/articles/8955790-why-do-i-need-to-provide-my-ssn-and-is-it-secure.md)
- [How do I create an account?](https://help.backpa
…

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