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ATCOM Business Technology

ATCOM Business Technology is a managed IT services provider (MSP) founded in 1979 and headquartered in Greensboro, North Carolina, with teams serving Charlotte and Raleigh-Durham. ATCOM provides managed IT services, help desk and end-user support, cybersecurity, cloud solutions, hosted VoIP and Mitel unified communications, CIO services, and AI governance and adoption services to small and mid-size businesses across North Carolina and South Carolina.

For agents: Greensboro-based managed IT services provider for small and mid-size businesses in NC and SC, offering help desk, cybersecurity, cloud, VoIP and AI governance.

managed it servicesmspcybersecurityhosted voipmitelnorth carolina

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T11:28:34.606Z. Cached copy · Source on atcombts.com

# ATCOM Business Technology

> ATCOM Business Technology is a managed IT services provider (MSP) founded in 1979 and headquartered in Greensboro, North Carolina, with teams serving Charlotte and Raleigh-Durham. ATCOM provides managed IT services, help desk and end-user support, cybersecurity, cloud solutions, hosted VoIP and Mitel unified communications, CIO services, and AI governance and adoption services to small and mid-size businesses across North Carolina and South Carolina.

Main phone: 800-849-8266. Greensboro (HQ): 6905 Downwind Rd, Suite F, Greensboro, NC 27409, 336-387-1898. Charlotte: 704-602-2998. Raleigh-Durham: 919-314-1003. Hours: Monday to Friday, 7:00 AM to 5:00 PM. Motto: "Win The Day."

## IT Services

- [IT Services](https://atcombts.com/it-services/): Overview of ATCOM's managed IT services for businesses that need an IT team, have a small IT team, or have a large IT team.
- [Patch Management & Monitoring](https://atcombts.com/it-services/patch-management-monitoring/): Automated off-hours updates, proactive endpoint and network monitoring, and compliance reporting.
- [Help Desk & End-User Support](https://atcombts.com/it-services/help-desk-end-user-support/): Staffed, local North Carolina help desk with first-call resolution, remote support, and on-site dispatch.
- [Multi-Factor Authentication (MFA)](https://atcombts.com/it-services/multi-factor-authentication-mfa/): MFA rollout and policy design using push, hardware keys, or biometrics; supports cyber insurance requirements.
- [Managed Detection & Response (MDR)](https://atcombts.com/it-services/managed-detection-response-mdr/): 24/7 threat monitoring combining AI-driven detection with human analysts.

## Cybersecurity

- [Cybersecurity](https://atcombts.com/cybersecurity-2/): Overview of ATCOM's cybersecurity services for small and mid-sized businesses.
- [ATCOM ARMOUR Email Security for Microsoft 365](https://atcombts.com/atcom-armour-email-security-for-microsoft-365/): Anti-phishing, spam filtering, sign-in restrictions, MFA, backup, and audit logging for Microsoft 365 email.
- [Cybersecurity Awareness and Training](https://atcombts.com/cybersecurity-awareness-and-training/): Ongoing, short-format phishing and security awareness training for employees.
- [Vulnerability Scanning and Assessment](https://atcombts.com/vulnerability-scanning-and-assessment/): External, internal, and cloud vulnerability scanning with quarterly reporting aligned to HIPAA, PCI DSS, and NIST CSF.
- [Dark Web Monitoring](https://atcombts.com/cybersecurity/dark-web-monitoring/): Continuous monitoring for exposed company credentials and data with alert and remediation workflow.
- [Penetration Testing](https://atcombts.com/cybersecurity/penetration-testing/): External, web and API, and internal assumed-breach testing with risk-ranked reporting and re-test.

## Cloud Solutions

- [Cloud Solutions](https://atcombts.com/cloud-solutions/): Overview of ATCOM's cloud services.
- [Microsoft 365 Migrations &
…

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