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Yourcall

Agentic AI platform for travel and hospitality across phone, email, chat, social and more, built to complete customer-service actions and convert more bookings.

For agents: Agentic AI platform for hotels handling reservations, guest calls, chat, and social messages across channels to complete service actions and bookings.

hotel aiagentic aihotel voice agentguest messaginghotel bookings

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-24T05:02:13.785Z. Cached copy · Source on yourcall.ai

# Yourcall

> Agentic AI platform for travel and hospitality across phone, email, chat, social and more, built to complete customer-service actions and convert more bookings.
> Yourcall handles inbound and outbound conversations, follows approved business rules, and can complete authorised actions in hotel, booking and customer-service systems.
> Coverage can be configured up to 24/7, with up to 21 supported languages, subject to the agreed deployment scope. Start with a 15-minute discovery call and a measurable, limited-scope pilot.

## What Yourcall Does

Yourcall is designed for hotels, ferries, cruise operators, airlines, online travel agencies and restaurants. It can handle guest calls and messages, answer routine questions, qualify requests, support direct-booking journeys, propose relevant add-ons, update connected systems and hand sensitive or complex situations to a person with context.

Capabilities depend on the systems, permissions, business rules and escalation thresholds agreed for each deployment. Any calculator result is an illustrative scenario, not a forecast or performance guarantee.

## Value Pillars

- Up to 70% lower customer-service costs: a rounded summary of the documented Corsica Ferries inbound scope, where the operator reported cost at roughly one third of its previous level. It is not a forecast.
- Approximately 5x the conversion rate of comparable email: the documented Corsica Ferries cabin-upgrade calls reached 5% conversion versus less than 1% for the comparable email campaign. This is a client- and campaign-specific result, not a guarantee.
- Configurable 24/7 coverage across phone, email, social and more: availability depends on the channels, workflows, markets, integrations, permissions and hours enabled for each deployment.

## Core Pages

- [Hotels](https://yourcall.ai/industries/hotels.html): Agentic, omnichannel workflows for reservations, pre-stay questions, in-stay service and overflow coverage.
- [Inbound AI calls](https://yourcall.ai/products/inbound.html): Receive, understand and route or complete authorised guest requests.
- [Outbound AI calls](https://yourcall.ai/products/outbound.html): Run targeted calls for upgrades, rebooking, reminders, status updates and reactivation.
- [Hotel chatbot](https://yourcall.ai/products/chatbot.html): Answer questions and support direct-booking decisions on the website.
- [AI experience platform](https://yourcall.ai/products/platform.html): Connect channels, approved actions, permissions and operational systems.
- [Social media and reviews](https://yourcall.ai/products/social.html): Handle or route social messages and review responses using approved brand rules.

## Evaluation

- [Hotel answering service](https://yourcall.ai/solutions/hotel-answering-service.html): Defines an AI-plus-human route for selected hotel booking, overflow and after-hours calls, with a short pilot brief and a measurable scorecard.
- [Pricing](https://yourcall.ai/pricing.html): Explains the fa
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