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Whautomate Help Center
Whautomate is an AI omnichannel platform for local businesses: WhatsApp, Instagram, Messenger, Telegram, TikTok and live chat team inbox, chatbots and automations, appointments and class bookings, online store, invoices and payment links, forms and a REST API.
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-23T11:45:24.098Z. Cached copy · Source on whautomate.com
# Whautomate Help Center
> Whautomate is an AI omnichannel platform for local businesses: WhatsApp, Instagram, Messenger, Telegram, TikTok and live chat team inbox, chatbots and automations, appointments and class bookings, online store, invoices and payment links, forms and a REST API.
## Start here
- [Welcome to Whautomate](https://help.whautomate.com): Step-by-step guides for the Whautomate inbox, broadcasts, automations, clients, bookings, invoices, store, reports and account settings.
## Overview
- [What we do](https://help.whautomate.com/overview/what-we-do): Whautomate in two minutes: one team inbox for WhatsApp, Instagram, Messenger, TikTok, Telegram and live chat, with broadcasts, automations, clients, bookings and sales around it.
- [Our Features](https://help.whautomate.com/overview/our-features): Everything Whautomate does, grouped by Engage (every plan) and the CRM Suite, Bookings and Sales modules, with links to each guide.
## Fundamentals
- [Getting Started](https://help.whautomate.com/fundamentals/getting-started): Sign up, connect WhatsApp with Embedded Signup, install a chatbot, get the mobile app, test your bot and send your first broadcast.
- [Customer Service](https://help.whautomate.com/fundamentals/getting-started/customer-service): Get started with customer service in Whautomate: connect your channels, answer every conversation in the omni-channel team inbox, add AI chatbots with agent handover, and see client details beside each chat.
- [Marketing](https://help.whautomate.com/fundamentals/getting-started/marketing): Get started with marketing in Whautomate: connect WhatsApp, capture leads with forms and WhatsApp Flows, build client segments, send broadcasts and email campaigns, and automate drip and birthday campaigns.
- [Sales](https://help.whautomate.com/fundamentals/getting-started/sales): Get started with Sales: invoices and payment links, payment gateways, plans and memberships, your online store, coupons, loyalty and expenses.
- [E-Commerce](https://help.whautomate.com/fundamentals/getting-started/e-commerce): Get started selling online: open your own Whautomate online store for products, packs and memberships, sell on WhatsApp, or connect your Shopify or WooCommerce store.
- [Appointments](https://help.whautomate.com/fundamentals/getting-started/appointments): Get started with appointments: take bookings from your team, a branded booking page, WhatsApp and AI chatbots, with automatic confirmations and reminders.
- [Classes & Subscriptions](https://help.whautomate.com/fundamentals/getting-started/classes-and-subscriptions): Get started with group classes: schedule sessions, let clients book and join waitlists online or on WhatsApp, and sell class packs and memberships.
- [Onboarding Checklist](https://help.whautomate.com/fundamentals/onboarding-checklist): Go-live checklists for appointment businesses, classes and coaching, e-commerce stores and customer service teams, plus the in-app setup guide that tracks
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