vocca.com valid
Vocca
Vocca automates the administrative workflows of healthcare providers, starting with the phone, today their main channel. Its voice AI agent answers every patient call 24/7, understands the reason for the call, applies the scheduling rules of each medical specialty and books, reschedules or cancels appointments directly in the practice's own software. It also places outbound confirmation, reminder and follow-up calls. Founded in July 2024, Vocca is used by 15,000 practitioners across 1,500+ pract
For agents: Voice AI agent that answers patient calls 24/7 and books, reschedules or cancels appointments in healthcare practice software. Includes security, FAQ and demo p
voice ai agentmedical appointment schedulingpatient callshealthcare administrationappointment reminders
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-20T19:10:38.917Z. Cached copy · Source on vocca.com
# Vocca
> Vocca automates the administrative workflows of healthcare providers, starting with the phone, today their main channel. Its voice AI agent answers every patient call 24/7, understands the reason for the call, applies the scheduling rules of each medical specialty and books, reschedules or cancels appointments directly in the practice's own software. It also places outbound confirmation, reminder and follow-up calls. Founded in July 2024, Vocca is used by 15,000 practitioners across 1,500+ practices and 20+ specialties in the United States and Europe, and handles more than a million patient interactions a month.
Key facts:
- Company: VOCCA SAS, founded in July 2024 by Eliott Hoffenberg (CEO) and Hugo Danet (CTO). Offices in New York and Paris, around 40 people.
- Funding: $20M Series A led by Norrsken VC (October 2026), after a $5.5M seed round (€4.7M) led by Speedinvest and firstminute capital (September 2025).
- What it does: inbound call answering 24/7, booking in the practice's scheduling or practice management software, outbound reminders and follow-ups, immediate transfer of urgent calls to staff, up to 100 simultaneous calls, multilingual with mid-call language switching.
- Results: on average, 70% of conversations are resolved end to end with no human involvement; the most mature practices exceed 85%.
- Who it is for: healthcare groups, multi-site networks, hospitals, imaging centers, clinical laboratories and specialty practices.
- Security: built to meet HIPAA and GDPR requirements, with a Business Associate Agreement available upon request. Data is hosted in the United States for US customers and in the EU for European customers. Vocca's infrastructure partners are SOC 2, ISO 27001 and HDS certified.
- What Vocca is not: it is not an IVR phone menu, and not an outsourced answering service that takes messages. The AI understands the request and completes it in the practice's software.
- Contact: contact@vocca.com, +1 (347) 727-1717 (US), +33 7 57 59 66 71 (France).
## Product and company
- [Home](https://vocca.com/en): Overview of Vocca, the voice AI agent for healthcare providers
- [Product](https://vocca.com/en/product): How the voice agent works, from the call to the confirmed appointment
- [Security & Compliance](https://vocca.com/en/security): HIPAA, GDPR, data hosting and the certifications of infrastructure partners
- [About](https://vocca.com/en/about): Company story, founders, funding and team
- [FAQ](https://vocca.com/en/faq): Scheduling, human handoff, integrations, setup time and data hosting
- [Book a demo](https://vocca.com/en/demo): Request a demo with the Vocca team
- [Contact](https://vocca.com/en/contact): Sales, support and other requests
## Specialties
- [Medical imaging](https://vocca.com/en/specialty/imaging): Radiology and imaging centers, MRI and contrast safety screening, booking in the RIS
- [Dental](https://vocca.com/en/specialty/dental): Cleanings, emergency visits and confirmations in the de
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