valco.support valid
Valco Support
Customer support help center and knowledge base for Valco Oy, a Finnish audio equipment manufacturer based in Kajaani, Finland. Covers noise cancelling headphones, wireless earbuds and Bluetooth speakers: troubleshooting articles, product manuals, firmware updates, repair and warranty info, and contact details.
- Authority
- 48 reach 0 · trust 10 · quality 23 · freshness 15
- Tier
- listed
- llms.txt
- https://valco.support/llms.txt
- llms-full.txt
- https://valco.support/llms-full.txt
- Sections
- 5
- Links
- 6
- Size
- 4656 bytes
- Registered
- 2021-10-05
- Country
- Lithuania Hosting inference
- Hosting country
- Lithuania Hosting inference
- Country evidence
- No published address evidence collected yet
- Categories
- Industry and manufacturing
- For agents
- Documentation: developer or product docs worth reading, nothing to call
- First seen
- 2026-10-25T15:16:07.683Z
- Last checked
- 2026-10-25T15:16:09.114Z
- Badge
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-25T15:16:07.695Z. Cached copy · Source on valco.support
# Valco Support
> Customer support help center and knowledge base for Valco Oy, a Finnish audio equipment manufacturer based in Kajaani, Finland. Covers noise cancelling headphones, wireless earbuds and Bluetooth speakers: troubleshooting articles, product manuals, firmware updates, repair and warranty info, and contact details.
The site is multilingual (9 languages: Finnish, English, Swedish, German, French, Italian, Dutch, Polish, Spanish). All paths are locale-prefixed: `/fi/...`, `/en/...`, `/sv/...`, `/de/...`, `/fr/...`, `/it/...`, `/nl/...`, `/pl/...`, `/es/...`. Finnish is the primary content language; the other eight are translated counterparts. Slugs are localized (e.g. the repair hub is `/fi/help/kuulokkeiden-korjaus` and `/en/help/headphone-repair`).
Articles follow a question-answer structure with a "symptom" describing the problem and a "quick fix" giving a one-sentence resolution, followed by detailed steps. Each article belongs to one product and one topic (bluetooth, anc, charging, pairing, firmware, app, fit, service-warranty, shipping-payments, general).
## Core pages
- [Help center home (FI)](https://valco.support/fi/help): Browse all support articles by product
- [Help center home (EN)](https://valco.support/en/help): Browse all support articles by product
- [All product manuals (FI)](https://valco.support/fi/manuals): Downloadable PDF user manuals for every Valco product
- [Contact support](https://valco.support/fi/contact): Email and phone contact for direct customer support
- [Sitemap](https://valco.support/sitemap.xml): Full URL index with hreflang alternates
## Products covered
Valco currently produces and supports the following products. Each has a hub page at `/{locale}/help/{slug}` listing all support articles, plus `/{locale}/manuals/{slug}` for PDF manuals.
Over-ear noise cancelling headphones (active noise cancellation, ANC):
- VMK25.2 (`vmk25-2`) — current flagship over-ear noise cancelling headphones
- VMK25 (`vmk25`) — over-ear noise cancelling headphones, ~50 h battery life
- VMK20 (`vmk20`) — over-ear noise cancelling headphones with Bluetooth multipoint
- VMK15 (`vmk15`) — entry-level over-ear noise cancelling headphones, ~55 h battery life
True wireless earbuds:
- NL25 (`nl25`) — true wireless earbuds with active noise cancellation (ANC) and transparency mode
- NL21 (`nl21`) — true wireless earbuds (no ANC)
Bluetooth speakers (Nordell):
- Nordell Max (`nordell-max`) — premium portable Bluetooth speaker
- Nordell Micro (`nordell-micro`) — ultra-compact Bluetooth speaker
- Nordell MK3 (`nordell-mk3`) — rugged, water-resistant Bluetooth speaker
Service and cross-product:
- Headphone repair (`kuulokkeiden-korjaus` / `headphone-repair`) — repair service; Valco headphones are designed to be repairable even after the warranty period
- General (`general`) — cross-product topics (shipping, payments, warranty, app, account)
Valco's distinguishing features include repairability (EU right-to-repair aligned)
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Machine-readable: GET /v1/resolve?q=valco.support · GET /v1/domain/valco.support · this page as Accept: application/json or text/markdown · MCP lookup_domain
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