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Boom

Boom's public API — REST and MCP over the same capabilities

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The beginning of the file, from our validated copy saved 2026-10-25T18:58:34.573Z. Cached copy · Source on useboom.ai

# Boom

> Boom's public API — REST and MCP over the same capabilities

- [Documentation](https://docs.useboom.ai/introduction.md): Bring your customer data into Boom and turn it into AI conversations with your customers. One platform, two matching surfaces: REST and MCP.
- [Start here](https://docs.useboom.ai/start-here.md): What Boom is, and which part of this site is yours depending on what you do.
- [The Agent](https://docs.useboom.ai/the-agent.md): One agent per organization, briefed by a knowledge base, that improves from the corrections your team gives it.
- [Initiatives](https://docs.useboom.ai/initiatives.md): One outreach mission: who you reach, what the agent is trying to accomplish, and what it comes back with.
- [Journeys](https://docs.useboom.ai/journeys.md): The versioned workflow behind an initiative. Build it, validate it, and publish it, all over the API.
- [Smart Sending](https://docs.useboom.ai/smart-sending.md): Limit how often one person hears from you, across every initiative in your organization.
- [Drafts](https://docs.useboom.ai/drafts.md): Hold a journey's sends for a person to review, then approve or reject each one before it reaches the customer.
- [Send a campaign](https://docs.useboom.ai/campaigns.md): Send one email or WhatsApp message to a group of people, once, now or at a time you pick. Boom builds the flow for you and closes the campaign when it is done.
- [Send transactional messages](https://docs.useboom.ai/transactional-messages.md): Send one WhatsApp or email message every time something happens in your system, like a payment link or an order confirmation.
- [How many notifications a customer gets](https://docs.useboom.ai/transactional-sends.md): One per event, or one per value of a field: how a Transactional counts its sends, and what happens when an event arrives twice.
- [Inbound conversations](https://docs.useboom.ai/inbound.md): When a customer writes first, the same agent answers, with the same context it uses for outreach.
- [Segments](https://docs.useboom.ai/segments.md): Define an audience with a filter, keep it fresh, and use it to trigger outreach.
- [White-label email](https://docs.useboom.ai/white-label-email.md): Send every merchant's email in their own logo and colors from one journey and one template, with a Look up record step.
- [Hide sensitive customer data](https://docs.useboom.ai/hide-sensitive-data.md): Choose which customer fields your AI agents and teammates without access can't read, from Settings › Sensitive data.
- [Guiding questions and variables](https://docs.useboom.ai/questions-and-variables.md): What the agent asks, what Boom extracts without asking, and how to decide which one a piece of information belongs in.
- [Extraction](https://docs.useboom.ai/extraction.md): Define the typed fields a conversation should yield, then read the structured data back.
- [Analytics and attribution](https://docs.useboom.ai/analytics.md): Define what success means for an initiative, then measur
…

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