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Upfirst

Upfirst is an AI receptionist for small businesses. It answers every call 24/7, takes messages, books appointments, qualifies leads, transfers calls, and sends a summary after each call. Plans are priced by how many calls you receive each month.

For agents: AI receptionist for small businesses that answers calls 24/7, takes messages, books appointments and sends call summaries. Plans priced by monthly call volume;

ai receptionistcall answeringappointment bookinglead qualificationcall summaries

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T08:04:16.615Z. Cached copy · Source on upfirst.ai

# Upfirst

> Upfirst is an AI receptionist for small businesses. It answers every call 24/7, takes messages, books appointments, qualifies leads, transfers calls, and sends a summary after each call. Plans are priced by how many calls you receive each month.

Upfirst is built for small business owners who lose work to missed calls. It answers in a natural-sounding voice, speaks 35+ languages, and works with tools you already use like Google Calendar, Outlook, and Zapier.

## Start here

- [Upfirst homepage](https://upfirst.ai/): What Upfirst is and how the AI receptionist works.
- [Pricing](https://upfirst.ai/pricing): Plans priced by the number of calls you receive each month.
- [Features](https://upfirst.ai/features): Overview of what the receptionist can do, from answering calls to booking appointments.
- [Start a free trial](https://app.upfirst.ai/sign-up): Create an account and set up your receptionist.

## Top features

- [Call summaries, transcripts, and recordings](https://upfirst.ai/features/call-summaries): A summary of who called and what they needed after every call, plus the full transcript and audio recording.
- [Appointment scheduling](https://upfirst.ai/features/scheduling): The receptionist checks availability and books appointments in Google Calendar, Outlook, Clio, and Acuity.
- [Lead qualification](https://upfirst.ai/features/ask-questions): Set the questions Upfirst asks callers, then get the answers by email or text.
- [Multilingual answering](https://upfirst.ai/features/languages): Answers callers in English, Spanish, and 35+ other languages.
- [Call transfers](https://upfirst.ai/features/call-transfers): Routes callers to the right person with rules, warm transfers, and fallback numbers.
- [Memory](https://upfirst.ai/features/memory): Remembers details from past calls so callers are not asked the same questions twice.
- [Analytics](https://upfirst.ai/features/analytics): A dashboard of calls answered, hang-ups, spam blocked, call duration, and actions taken.
- [Changelog](https://upfirst.ai/changelog): The latest Upfirst features and product updates.

## Case studies

The full directory has 26+ Upfirst case studies across home services, healthcare, law, veterinary, hospitality, retail, property management, nonprofits, and B2B. Browse them all at the index below; a curated selection across industries follows.

- [All customer stories](https://upfirst.ai/customers): The complete directory of Upfirst case studies. Real small businesses answering every call, cutting answering-service costs, and saving time.
- [Handyman Pro](https://upfirst.ai/customers/handyman-pro): Home services business in Ashland, OR. Owner Shannon LaFleur reclaimed hours and $2,500 a month, and says Upfirst was the only one of 40-plus services that sounds like a real person.
- [Hearthstone Animal Clinic](https://upfirst.ai/customers/hearthstone-animal-clinic): Veterinary clinic in Houston, TX. Dr. Steve Pelton uses Upfirst to catch every call the front de
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