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Thoughtly

Thoughtly is a voice AI platform for autonomous, high-volume inbound lead conversion in regulated and high-consideration industries. Real estate brokerages, mortgage lenders, insurance carriers, financial services firms, multi-location healthcare networks, automotive groups, education enrollment teams, and home services franchises use Thoughtly to deploy, monitor, and govern AI agents that engage 100% of inbound leads across voice, SMS, iMessage, WhatsApp, and email — qualifying interest, schedu

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T05:11:52.139Z. Cached copy · Source on thoughtly.com

# Thoughtly

> Thoughtly is a voice AI platform for autonomous, high-volume inbound lead conversion in regulated and high-consideration industries. Real estate brokerages, mortgage lenders, insurance carriers, financial services firms, multi-location healthcare networks, automotive groups, education enrollment teams, and home services franchises use Thoughtly to deploy, monitor, and govern AI agents that engage 100% of inbound leads across voice, SMS, iMessage, WhatsApp, and email — qualifying interest, scheduling meetings, and updating CRM records autonomously. Customers include Siemens, 2U, Sleep Doctor, Nomad, and Farmers Insurance.
>
> Thoughtly owns the conversion layer end-to-end: omnichannel agent orchestration, native CRM read/write, intent routing, and shared conversation context across every channel a lead touches. The platform delivers sub-350ms response latency, supports 34 languages natively, and ships with 24+ certified integrations across CRMs, schedulers, dialers, and comms tools — HubSpot, Salesforce, Pipedrive, Calendly, Acuity, Mindbody, Zapier, Slack, and Gmail among them. Pricing is per-minute. Each customer is paired with a dedicated account manager and customer success team that builds, launches, and optimizes their agents.
>
> Thoughtly holds SOC 2 Type II, HIPAA, and GDPR certifications. Headquartered in New York City and backed by many of the world's leading venture funds, including Greycroft and Afore Capital.

## What Thoughtly is

Thoughtly gives your CRM a voice — and the autonomy to act. Inbound leads land in your CRM; Thoughtly's agents call, text, and email them across channels, qualify interest, book meetings, and hand warm conversations to your human team. It is inbound lead conversion, not cold outbound and not an AI SDR.

## Who it's for

GTM teams in high-consideration consumer industries that get real inbound volume (500+ opted-in leads/month) but only have the human capacity to follow up with the top 10%. Validated verticals: real estate, insurance, automotive, legal, education, elective healthcare, home services, financial services, mortgage.

## Company mission & principles

**Mission:** Give your CRM a voice — and the autonomy to act.
For a decade, GTM teams have lived inside tools that store information. We're building the layer that acts on it — reaching every lead, on every channel, until a human conversation is the right next step.

**Vision:** The first fully autonomous CRM.
One that does the work, so humans see insights and relationships — not a backlog of uncontacted leads and manual follow-up tasks. Built for the verticals where the bottom 90% of leads hold the most upside.

**Three pillars.**
- **Thoughtfully Authentic** — Full autonomy to build what's needed, with thoughtful governance. We trust ourselves and the people we work with.
- **Deeply Embedded** — Every workflow transactional, every CS rep an extension of the customer's team. We ship side-by-side with the accounts we serve.
- **Catego
…

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