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Telenow Documentation

Telenow is a white-label voice & chat AI platform: teams build AI agents for phone, web, chat and WhatsApp on their own LLM, carrier and brand — with knowledge bases, integrations, outbound campaigns, analytics, white-label and a full REST API.

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# Telenow Documentation

> Telenow is a white-label voice & chat AI platform: teams build AI agents for phone, web, chat and WhatsApp on their own LLM, carrier and brand — with knowledge bases, integrations, outbound campaigns, analytics, white-label and a full REST API.

This file helps AI assistants and crawlers find Telenow's documentation. Each link points to the raw Markdown of a page.

## Build a Telenow app (AI skill file)

- [App-Building Skill — one-file framework + rules for building apps](https://telenow.ai/app-building-skill.md): A single, self-contained document an AI assistant can follow to build a correct installable Telenow app in one shot — manifest reference, tools, dashboard UI, automation, agents, the app-key REST API, scopes, and limits.

## Getting started

- [Introduction](https://telenow.ai/docs-md/introduction.md): Telenow is a platform for building and operating AI voice agents. You design an agent in the dashboard (its model, voice, prompt, and knowledge), give it a phon
- [Quickstart](https://telenow.ai/docs-md/quickstart.md): This guide takes you from a fresh account to a working voice agent and your first API call.
- [Core concepts](https://telenow.ai/docs-md/core-concepts.md): A handful of objects show up across the dashboard and the API. Understanding them makes everything else straightforward.

## Product guide

- [Building agents](https://telenow.ai/docs-md/building-agents.md): An agent is the configured voice assistant that talks to your callers. You build one in the dashboard under Agents → New agent; the same configuration is also w
- [Flow agents (graph)](https://telenow.ai/docs-md/flow-agents.md): Most agents are single-context: one system prompt, one brain, one voice, answering whatever the caller asks. That's the standard builder, and it's the right cho
- [Context variables](https://telenow.ai/docs-md/context-variables.md): Context variables let one agent serve many callers with personalized prompts. You write {placeholder} tokens in the agent's context (its system prompt and its g
- [Agent versioning](https://telenow.ai/docs-md/agent-versioning.md): Every time you save an agent, Telenow keeps a complete, immutable snapshot of how it was configured at that moment. Tweak a prompt, swap a voice, add a tool — e
- [Agent templates](https://telenow.ai/docs-md/templates.md): A template is a reusable snapshot of an agent's whole setup — its system prompt, opener, model/voice/transcription stack, tools, pre-call lookups, knowledge wir
- [Knowledge bases (RAG)](https://telenow.ai/docs-md/knowledge-bases.md): A knowledge base lets an agent answer from your content — product docs, FAQs, policies, price lists — instead of relying only on the language model's training. 
- [Integrations & connectors](https://telenow.ai/docs-md/integrations.md): Telenow agents don't just talk — they act. An agent can append a row to your Google Sheet, create a CRM lead, send a WhatsApp confirmation, raise a Razorpay pay
- [Connecting you
…

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