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Tapp Help Center

Practical answers for Tapp merchants, staff, and guests.

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# Tapp Help Center

> Practical answers for Tapp merchants, staff, and guests.

## Help center

- [Tapp Help Center](https://help.tapp.shop/en/index.md): Find help with setting up your shop, serving guests, and managing your team in Tapp.

## Get started

- [Get started with Tapp](https://help.tapp.shop/en/get-started/index.md): Create your account and prepare your business, first shop, menu and team.
- [Create an owner account](https://help.tapp.shop/en/get-started/create-owner-account.md): Create your Tapp login and confirm your email address and phone number.
- [Sign in or reset your password](https://help.tapp.shop/en/get-started/sign-in-and-reset-password.md): Access your existing Tapp account or use an email code to set a new password.
- [Choose your operating market](https://help.tapp.shop/en/get-started/choose-operating-market.md): Select Great Britain or Germany during signup to continue with the right business setup.
- [Set up your business and first shop](https://help.tapp.shop/en/get-started/set-up-business-and-first-shop.md): Add your business details and prepare the first location your team and guests will use.
- [Complete German platform billing](https://help.tapp.shop/en/get-started/complete-german-platform-billing.md): Complete the billing step for your German business and continue setting up your shop.
- [Set up your first menu](https://help.tapp.shop/en/get-started/set-up-menu-during-onboarding.md): Import a menu or create your first category and item from the setup checklist.
- [Invite team members during setup](https://help.tapp.shop/en/get-started/invite-team-members-during-setup.md): Invite your first team by email or phone and check who has joined your shop.
- [Resume the setup checklist](https://help.tapp.shop/en/get-started/resume-setup-checklist.md): Return to unfinished setup tasks for your shop and see what to do next.

## Overview

- [Overview and analytics](https://help.tapp.shop/en/overview/index.md): Review your shop’s activity and open detailed reports.
- [Navigate the web app and switch shops](https://help.tapp.shop/en/overview/navigate-and-switch-shops.md): Find your way around the web app and choose the right shop before you make changes.
- [Understand the Overview dashboard](https://help.tapp.shop/en/overview/understand-overview-dashboard.md): Review sales, orders, tips, ratings, team information and pending bookings for your shop.
- [Choose dashboard periods and read key figures](https://help.tapp.shop/en/overview/dashboard-reporting-periods-and-kpis.md): Set the Overview time window and understand its totals, averages and comparison values.
- [Explore Analytics](https://help.tapp.shop/en/overview/use-advanced-analytics.md): Open detailed reporting for revenue, demand, menu, guests, bookings, voice ordering and activity.
- [Compare menu item performance](https://help.tapp.shop/en/overview/review-menu-item-performance.md): Use the web or mobile menu report to compare sales, recorded item margins and changes i
…

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