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AI Receptionist by Tactly

The AI receptionist that never misses a call. Tactly is an AI receptionist for small businesses, made by 1Digital Agency. It answers a business's phone calls in the business's name, 24 hours a day, in English, Spanish or both. It books appointments into the business's calendar, transfers live calls to the main line or up to 5 named numbers (15 on Growth), answers questions only from the owner's notes, takes messages, and emails a summary and full transcript of every call.

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-26T04:34:31.020Z. Cached copy · Source on tactly.ai

# AI Receptionist by Tactly

> The AI receptionist that never misses a call. Tactly is an AI receptionist for small businesses, made by 1Digital Agency. It answers a business's phone calls in the business's name, 24 hours a day, in English, Spanish or both. It books appointments into the business's calendar, transfers live calls to the main line or up to 5 named numbers (15 on Growth), answers questions only from the owner's notes, takes messages, and emails a summary and full transcript of every call.

## Key facts
- Answer modes: every call, only after hours, only calls nobody picks up (the business's phone rings first for 5 to 60 seconds), or missed calls plus after hours.
- A local phone number is included. A business can keep its existing number and forward unanswered calls to the Tactly number.
- Booking: offers real open times from the business's booking calendar, only on days the business is open, and confirms only once the calendar accepts. If the caller changes their mind on the same call, it books the new time and then cancels the one it booked earlier in that call. Bookings from earlier calls are cancelled from the link in the caller's confirmation email, never by voice.
- Greeting menu (optional, off by default): callers hear a short menu in the receptionist's voice and press 1 for the receptionist or 2 to leave a voicemail of up to 3 minutes. The owner can edit the wording. Each voicemail is emailed to the owner with the recording and a transcript, and it is not billed as AI minutes.
- Transfers: by default during business hours (the owner can also pick a person to take transfers after hours), to the main number or to one of the named numbers on the plan (up to 5 on Starter and Pro and up to 15 on Growth; for example Sales, Service or Front Desk), each with a note on when to use it. A transfer number can include an extension: the receptionist dials the main line, then the extension.
- Call screening (optional, off by default): before putting a caller through, Tactly asks them to hold a moment while it checks, privately rings the person they asked for and says who is calling and why. If that person asks a question first, Tactly asks the caller and comes back to them. That person chooses: put them through, take a message, or not interested, and a pass is declined politely. The caller hears ordinary ringing while Tactly checks. If nobody answers or voicemail picks up, Tactly takes a message. It works on real phone calls and needs a direct line or a cell phone; it cannot get past an extension or a phone menu. It is included on every plan with no add-on; the private check is part of the call and counts toward its minutes. A playable simulation is on /features/call-screening.
- Phone lines: One plan covers all of your phone lines. Each plan includes one number, and you forward your other existing lines to it, so every line is answered by the same receptionist and draws on the same minutes. There is no charge per line.
- Multiple locations
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Claim my listing on Agent Web Map for tactly.ai:
1. POST https://agentwebmap.com/v1/sites/tactly.ai/claims and keep claim_id and claim_secret private.
2. Publish the verification line "AgentWebMap verification: <token>" (token from step 1) in https://tactly.ai/llms.txt, or use the DNS, meta-tag or well-known method the response describes. This only verifies the listing; your website and domain remain yours.
3. POST https://agentwebmap.com/v1/sites/tactly.ai/verify with {"claim_id": "...", "claim_secret": "..."}.
4. Save the api_key from the answer; it manages the listing (PATCH https://agentwebmap.com/v1/sites/tactly.ai).
MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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