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FeedBear

FeedBear is a customer feedback management platform that helps product teams collect feature requests, prioritize with voting, share public roadmaps, and announce updates via changelogs. It serves SaaS companies and product teams who want to close the feedback loop with their users.

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llms.txt
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llms-full.txt
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Their llms.txt

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# FeedBear

> FeedBear is a customer feedback management platform that helps product teams collect feature requests, prioritize with voting, share public roadmaps, and announce updates via changelogs. It serves SaaS companies and product teams who want to close the feedback loop with their users.

## Product Overview

FeedBear provides three core modules — feedback boards, public roadmaps, and changelogs — that work together to create a complete feedback loop between product teams and their customers. Teams collect ideas, let users vote to surface priorities, track progress on a public roadmap, and announce shipped features through a changelog. The platform is built on Ruby on Rails and offers both a hosted web app and an embeddable JavaScript widget.

- Website: <https://feedbear.com>
- App: <https://app.feedbear.com>
- Help Center: <https://help.feedbear.com>
- Product Roadmap: <https://feedback.feedbear.com/roadmap>

## Core Features

- **Feedback Boards**: Unlimited boards for organizing feature requests, bug reports, and ideas with upvoting, comments, and discussions
- **Idea Voting**: Users upvote ideas to provide data-driven prioritization signals
- **Public Roadmap**: Share development progress with customers organized by status (Planned, In Progress, Done)
- **Changelog**: Announce new features, fixes, and improvements with rich media, labels, and scheduled publishing
- **Feedback Widget**: Embeddable JavaScript SDK for collecting feedback directly inside your web application
- **AI-Powered Replies**: GPT-4 powered drafting of context-aware responses to feedback
- **AI Changelog Drafts**: Generate changelog entries from completed feedback items
- **Merge & Deduplicate**: Combine duplicate ideas and create feature sets
- **Moderation**: Review user-submitted ideas before they go public
- **Vote on Behalf**: Team members can log votes for customers from other channels
- **Internal Notes**: Private notes on feedback items visible only to team members
- **Custom Statuses**: Define your own workflow statuses beyond the defaults
- **Tags & Filtering**: Organize and filter ideas by tags, status, popularity, trending, and comments
- **User Profiles**: View all posts and activity from individual users
- **Pin Comments**: Highlight important comments at the top of discussions
- **Email Notifications**: Automatic updates when idea statuses change
- **Custom Email Sender**: Personalize notification sender information
- **Export Data**: Download ideas, votes, comments, and user data as CSV
- **Import Data**: Bulk import ideas via CSV

## Customization

- **Custom Branding**: Apply your company colors, logo, and icons
- **Custom Domains**: Host your feedback portal on your own domain with automatic SSL
- **Custom CSS**: Full CSS customization for advanced styling
- **Custom HTML/JS**: Add third-party scripts and tracking codes
- **Custom Homepage**: Choose Feedback board, Roadmap, or Changelog as the landing page
- **Multilanguage Support**: English,
…

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