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Help Center
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For agents: Splice Help Center with FAQs on subscriptions, downloading music samples and presets, and loading them into DAWs and plugins.
music-samplesdawpresetspluginssound-library
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-25T05:02:06.626Z. Cached copy · Source on splice.com
# Help Center
> How can we help you today?
## English
### Getting started with Splice
- [Splice plans - FAQ](https://support.splice.com/en/articles/8652592-splice-plans-faq.md)
- [Starting a new Splice subscription](https://support.splice.com/en/articles/8652596-starting-a-new-splice-subscription.md)
- [Finding sounds](https://support.splice.com/en/articles/8652594-finding-sounds.md)
- [Sounds search optimization](https://support.splice.com/en/articles/8652628-sounds-search-optimization.md)
- [How do I download Splice samples?](https://support.splice.com/en/articles/8652591-how-do-i-download-splice-samples.md): Learn how to download samples on Splice from the website, the desktop app, your DAW, or the mobile app.
- [How do I download presets?](https://support.splice.com/en/articles/8652630-how-do-i-download-presets.md)
- [Where do Splice sounds download to?](https://support.splice.com/en/articles/8652631-where-do-splice-sounds-download-to.md): Find where your downloaded samples, presets, and MIDI files are saved, whether you download through the Splice desktop app or the website.
- [How do I add samples to my DAW?](https://support.splice.com/en/articles/8652634-how-do-i-add-samples-to-my-daw.md)
- [How do I load Splice presets into my plugins?](https://support.splice.com/en/articles/8652635-how-do-i-load-splice-presets-into-my-plugins.md): How to load presets from Splice into Splice INSTRUMENT, Serum 2, Serum, Massive, Sylenth1, Spire, Astra, Beatmaker, Vital and Phase Plant.
### Billing and plans
- [How do I pause my plan?](https://support.splice.com/en/articles/8652610-how-do-i-pause-my-plan.md)
- [Where can I view and manage my subscriptions?](https://support.splice.com/en/articles/8652612-where-can-i-view-and-manage-my-subscriptions.md)
- [How do I upgrade/downgrade my plan?](https://support.splice.com/en/articles/8652613-how-do-i-upgrade-downgrade-my-plan.md)
- [How do I subscribe to an annual plan?](https://support.splice.com/en/articles/12694307-how-do-i-subscribe-to-an-annual-plan.md)
- [What should I do if my payment is being declined?](https://support.splice.com/en/articles/8652605-what-should-i-do-if-my-payment-is-being-declined.md)
- [How do I update my payment method?](https://support.splice.com/en/articles/8652606-how-do-i-update-my-payment-method.md)
- [Which payment methods does Splice accept?](https://support.splice.com/en/articles/9174278-which-payment-methods-does-splice-accept.md)
- [How do I redeem my promo code?](https://support.splice.com/en/articles/8652604-how-do-i-redeem-my-promo-code.md)
- [How do I download my invoices/receipts?](https://support.splice.com/en/articles/8652603-how-do-i-download-my-invoices-receipts.md)
- [How does billing and renewal work?](https://support.splice.com/en/articles/8652607-how-does-billing-and-renewal-work.md)
- [Does Splice offer gift cards?](https://support.splice.com/en/articles/9377200-does-splice-offer-gift-cards.md)
- [How do credits work?](https://support.splice.com/en/article
…
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