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Spiky.ai
Spiky.ai is a revenue signals platform that captures every customer-facing conversation, structures the signal with 20+ AI models, and coaches reps in real time. Three product layers — Spiky Pulse (conversation capture), Spiky Signals (revenue intelligence), and Spiky Whisper (live in-call coaching) — work together to help sales, customer success, and insurance teams close more deals and scale winning behaviors.
For agents: Revenue signals platform capturing customer conversations with AI models and giving real-time sales coaching (Pulse, Signals, Whisper) for sales and CS teams.
revenue intelligenceconversation capturesales coachingcall recordingconversation analytics
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-23T19:37:28.460Z. Cached copy · Source on spiky.ai
# Spiky.ai
> Spiky.ai is a revenue signals platform that captures every customer-facing conversation, structures the signal with 20+ AI models, and coaches reps in real time. Three product layers — Spiky Pulse (conversation capture), Spiky Signals (revenue intelligence), and Spiky Whisper (live in-call coaching) — work together to help sales, customer success, and insurance teams close more deals and scale winning behaviors.
- [Full documentation](https://spiky.ai/llms-full.txt): Complete product architecture, 3-layer platform details, integrations, and technical specs for AI systems.
Key concepts:
- **Spiky Pulse**: Layer 1 — always-on capture across calls, meetings, and emails. 20+ AI models extract sentiment, objections, buyer intent, and structure every interaction automatically.
- **Spiky Signals**: Layer 2 — revenue intelligence that surfaces buyer intent signals, maps winning behavioral sequences to outcomes, and predicts deal trajectory before the QBR.
- **Spiky Whisper**: Layer 3 — real-time in-call coaching via native desktop app (Windows & macOS, whisper.spiky.ai). Context-aware guidance, live whisper prompts, and instant feedback loops during the conversation.
- **Spiky Mobile**: Native iPhone and Android recording for in-person meetings and calls (mobile.spiky.ai). Mobile recordings use the same Pulse analysis pipeline and return summaries, action items, and searchable transcripts.
## Platform
- [Product overview](https://spiky.ai/en/product): The 3-layer revenue signals platform — from capture to intelligence to real-time coaching.
- [Spiky Whisper](https://whisper.spiky.ai): Real-time sales coaching across Zoom, Microsoft Teams, Google Meet, Slack and desktop phone calls on macOS and Windows.
- [Spiky Mobile](https://mobile.spiky.ai): Record meetings outside video-conferencing platforms on iPhone or Android and sync the results to Pulse.
- [Meeting insights](https://spiky.ai/en/meeting-insights): Speaker analytics, engagement scoring, and trend analysis across all team conversations.
- [Feedback & coaching](https://spiky.ai/en/feedback-and-coaching): AI-powered coaching with timestamped feedback, methodology scorecards, and rep development tracking.
- [Deal flow](https://spiky.ai/en/deal-flow): Buyer engagement signals, multi-threading visibility, and predictive deal health scoring.
- [Company 360 panel](https://spiky.ai/en/company-360-panel): Organization-wide performance benchmarks, methodology adoption, and revenue signal aggregation.
- [Moments](https://spiky.ai/en/moments): Clip and share winning moments — objection handling, discovery questions, competitive positioning.
- [Voice of customers](https://spiky.ai/en/voice-of-customers): Automated sentiment detection, pain point extraction, and competitive mention tracking.
- [Transcript & summary](https://spiky.ai/en/transcript-and-summary): AI-structured meeting summaries with action items, decisions, and next steps in 100+ languages.
- [On-premise deployment](https://spiky.
…
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