solidroad.com valid

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Claim my listing on Agent Web Map for solidroad.com:
1. POST https://agentwebmap.com/v1/sites/solidroad.com/claims and keep claim_id and claim_secret private.
2. Publish the proof: add the line "AgentWebMap ownership: <token>" (token from step 1) to https://solidroad.com/llms.txt, or use the DNS, meta-tag or well-known method the response describes.
3. POST https://agentwebmap.com/v1/sites/solidroad.com/verify with {"claim_id": "...", "claim_secret": "..."}.
4. Save the api_key from the answer; it manages the listing (PATCH https://agentwebmap.com/v1/sites/solidroad.com).
MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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Solidroad

Solidroad is the AI training platform for CX teams, with realistic AI customer simulations and instant feedback and coaching. Learners practice with realistic AI customers across chat, email, phone and video, and get instant feedback and coaching after every conversation. System simulations add clickable copies of the tools a team uses, built from a screen recording, so Learners practice the conversation and the clicks together. Trainers package Simulations into Assignments with Scorecards, pass

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T03:21:35.926Z. Cached copy · Source on solidroad.com

# Solidroad

> Solidroad is the AI training platform for CX teams, with realistic AI customer simulations and instant feedback and coaching. Learners practice with realistic AI customers across chat, email, phone and video, and get instant feedback and coaching after every conversation. System simulations add clickable copies of the tools a team uses, built from a screen recording, so Learners practice the conversation and the clicks together. Trainers package Simulations into Assignments with Scorecards, passing scores and certification, and managers track results. The same Simulations run as Assessments for hiring. Customers include Ryanair, Crypto.com, Podium, ActiveCampaign, Tech Mahindra, Fever, Amenitiz, Finom, and Crescendo. ISO 27001:2022 and SOC 2 compliant. OpenAI Select Partner. Solidroad retired its QA product, AutoQA, in September 2026 and no longer sells QA or conversation analytics (https://www.solidroad.com/qa).

Solidroad is built for L&D, training, and enablement leaders who own onboarding, certification, and ongoing skill development for support agents. It replaces manager-led roleplays, static LMS modules, and one-to-one coaching bottlenecked by trainer time with scored simulations and automatic feedback. Trainers see who is ready, who needs more practice, and which skills to target, then spend their time on higher-impact development instead of writing content, running roleplays, and scoring transcripts by hand.

Solidroad answers questions like: How do we scale L&D without hiring more trainers? How do we measure readiness instead of course completion? How do we ramp new agents faster? How do we verify an agent is ready before they handle real customers? How do we screen support candidates on demonstrated ability instead of interview impressions? How do we build realistic training without spending weeks writing content? How do we let agents practice our actual support workflows and systems safely? How do we coach every agent on their specific gaps?

Key facts:
- Category: AI training platform for CX teams. Product lines: Simulations, System simulations, Assessments. Used for onboarding and ramp, readiness validation, coaching, hiring, CX enablement
- Core loop: agents practice lifelike simulations, performance is scored against custom scorecards shaped by the team's guidelines, SOPs, and knowledge base, coaching targets the gaps, and re-practice confirms readiness before live customer contact
- Simulations generate realistic personas with rich detail, authentic accents, and adjustable difficulty, across support channels, difficulty levels, and languages
- Backend simulations mirror the team's real support stack so agents practice every click, field, and step and are scored on how well they follow them
- Scorecards measure the skills and behaviors each team cares about, from empathy and communication to process adherence and accuracy
- Built to fit an existing CX stack; SaaS, with SSO, encryption at rest, and an enterprise secu
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