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Small Improvements Help Center

How can we help?

For agents: Help center for Small Improvements, HR software for employee feedback and performance management. Covers getting started, account setup and the admin guide.

hr softwareemployee feedbackperformance reviewshelp centeradmin guide

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# Small Improvements Help Center

> How can we help?

## Getting Started

- [Small Improvements 101](https://intercomdocs.small-improvements.com/en/articles/9150827-small-improvements-101.md): Navigation, terminology, and feature overview
- [First Steps](https://intercomdocs.small-improvements.com/en/articles/9150830-first-steps.md): Get an overview of your trial, tips for getting set up quickly, and guidance on preparing for a smooth launch.
- [Account Setup](https://intercomdocs.small-improvements.com/en/articles/9150821-account-setup.md): How to prepare your account before rolling out Small Improvements to your team
- [New Admin Guide](https://intercomdocs.small-improvements.com/en/articles/9150832-new-admin-guide.md): This guide walks you through the key settings and tools you’ll manage as an HR Admin, so you can confidently run your Small Improvements account.

## Administration

- [Adding and Updating Employees](https://intercomdocs.small-improvements.com/en/articles/9128973-adding-and-updating-employees.md): Add and update employee profiles using HRIS integration, manual entry, or bulk import. Keep data accurate to support reporting, automations, and performance processes.
- [Direct, Indirect, and Secondary Managers](https://intercomdocs.small-improvements.com/en/articles/9146185-direct-indirect-and-secondary-managers.md): Learn how managers are defined in Small Improvements, how to assign or update them, and how visibility works for direct, indirect, and secondary managers.
- [Roles and Permissions](https://intercomdocs.small-improvements.com/en/articles/9146183-roles-and-permissions.md): Understanding the differences between HR Admins, Tech Admins, and HR Assistants
- [Deactivating, Reactivating, Deleting, and Merging Employees](https://intercomdocs.small-improvements.com/en/articles/9146174-deactivating-reactivating-deleting-and-merging-employees.md)
- [User Impersonation](https://intercomdocs.small-improvements.com/en/articles/9146194-user-impersonation.md)
- [What Can Managers See?](https://intercomdocs.small-improvements.com/en/articles/9146222-what-can-managers-see.md)
- [Welcoming Staff](https://intercomdocs.small-improvements.com/en/articles/9146191-welcoming-staff.md)
- [Employee Profiles](https://intercomdocs.small-improvements.com/en/articles/9146198-employee-profiles.md)
- [Company Directory & Org Chart](https://intercomdocs.small-improvements.com/en/articles/9146206-company-directory-org-chart.md)
- [Resetting User Passwords](https://intercomdocs.small-improvements.com/en/articles/9146197-resetting-user-passwords.md)
- [Create your Company as a User](https://intercomdocs.small-improvements.com/en/articles/9146210-create-your-company-as-a-user.md)
- [Inviting Guest Reviewers](https://intercomdocs.small-improvements.com/en/articles/9146217-inviting-guest-reviewers.md)
- [Feature Selection](https://intercomdocs.small-improvements.com/en/articles/9146228-feature-selection.md): How to enable and disable features
- [Custom Wording
…

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