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Shilo

Developer docs for the Shilo API and MCP server for real estate teams, covering call analysis, transcripts, coaching, contacts, users, and performance metrics.

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# Shilo

> Developer docs for the Shilo API and MCP server for real estate teams, covering call analysis, transcripts, coaching, contacts, users, and performance metrics.

## Docs

- [Shilo: AI Sales Coaching for High-Performing Real Estate Teams](https://docs.shilo.ai/introduction.md): Shilo analyzes call recordings with AI to surface coaching, ratings, transcripts, and metrics. Learn what the API can do and how it's organized.
- [Authenticate with the Shilo API Using API Keys](https://docs.shilo.ai/authentication.md): All Shilo API requests require an API key. Learn how to generate one, pass it in requests, and understand read-only vs. read-write key permissions.
- [Get Started with the Shilo API in Minutes](https://docs.shilo.ai/quickstart.md): Submit your first call recording to Shilo and retrieve AI-generated analysis in five steps. Covers authentication, call creation, and polling for results.
- [MCP](https://docs.shilo.ai/mcp-server.md): Connect AI assistants and agent frameworks to Shilo's hosted MCP server and explore the available read-only tools.
- [Identifier Patterns for Shilo API Resources](https://docs.shilo.ai/concepts/identifiers.md): Shilo supports multiple identifier formats for calls, contacts, and users. Learn the prefix:value pattern and when to use each identifier type.
- [Cursor-Based Pagination in the Shilo API](https://docs.shilo.ai/concepts/pagination.md): Shilo list endpoints use cursor-based pagination. Learn how to use limit, cursor, and sort parameters to page through large result sets efficiently.
- [Understanding AI Analysis Results from Shilo](https://docs.shilo.ai/concepts/analysis.md): Learn what Shilo's AI analysis object contains, how to interpret each field, and how to poll for completion before reading results.
- [Submit Call Recordings for AI Analysis with Shilo](https://docs.shilo.ai/guides/submitting-calls.md): Learn how to POST call recordings to Shilo's API for AI processing, including required fields, optional metadata, and handling the async response.
- [Retrieve and Interpret AI Call Analysis from Shilo](https://docs.shilo.ai/guides/retrieving-analysis.md): Learn how to poll for completed AI analysis on calls, appointments, and roleplays, and how to read each analysis field returned by Shilo.
- [Automate 1:1 Coaching Workflows with the Shilo API](https://docs.shilo.ai/guides/coaching-workflows.md): Learn how Shilo's 1:1 Coaching feature works, how to retrieve settings and periods, and how to surface coaching agendas for agents.
- [Manage Users and Invitations Through the Shilo API](https://docs.shilo.ai/guides/managing-users.md): Learn how to list, update, and suspend users, send team invitations, and sync your user data with Shilo using external IDs.
- [Shilo API Reference: Base URL, Auth & Status Codes](https://docs.shilo.ai/api-reference/overview.md): The Shilo External API is organized around REST. Covers the base URL, authentication methods, response format, and standard HTTP status codes.
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