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ServiceTonic
ServiceTonic es una plataforma flexible y configurable de Service Desk, Help Desk, ITSM y Enterprise Service Management (ESM) alineada con ITIL. Permite centralizar tickets, automatizar procesos, gestionar activos, ofrecer autoservicio y extender la gestión de servicios más allá de TI a áreas como atención al cliente, RRHH, facilities, legal y compras, potenciada con capacidades de Inteligencia Artificial y AI Agents.
For agents: ServiceTonic: configurable ITIL-aligned service desk, ITSM and enterprise service management platform with ticketing, asset management and AI agents. Spanish an
itsmservice desk softwarehelp deskticketingenterprise service managementitil
- Authority
- 50 reach 0 · trust 10 · quality 25 · freshness 15
- Tier
- listed
- llms.txt
- https://www.servicetonic.com/llms.txt
- llms-full.txt
- https://www.servicetonic.com/llms-full.txt
- Sections
- 9
- Links
- 35
- Size
- 6265 bytes
- Registered
- 2009-06-16
- Country
- Germany Hosting inference
- Hosting country
- Germany Hosting inference
- Country evidence
- No published address evidence collected yet
- Categories
- AI and machine learning · Business software
- For agents
- Documentation: developer or product docs worth reading, nothing to call
- Inferred actions
- Read documentation Support / contact About these labels
- Audience
- business · agents can: read docs, contact support · es
- First seen
- 2026-10-25T13:40:46.220Z
- Last checked
- 2026-10-25T13:40:56.965Z
- Badge
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-25T13:40:46.232Z. Cached copy · Source on servicetonic.com
# ServiceTonic
> ServiceTonic es una plataforma flexible y configurable de Service Desk, Help Desk, ITSM y Enterprise Service Management (ESM) alineada con ITIL. Permite centralizar tickets, automatizar procesos, gestionar activos, ofrecer autoservicio y extender la gestión de servicios más allá de TI a áreas como atención al cliente, RRHH, facilities, legal y compras, potenciada con capacidades de Inteligencia Artificial y AI Agents.
## Sitios principales
- [ServiceTonic - Español](https://servicetonic.com/es/) - Página principal de ServiceTonic en español.
- [ServiceTonic - International](https://servicetonic.com) - Página principal internacional en inglés.
## Soluciones de ITSM y Service Desk
- [Software ITSM](https://servicetonic.com/es/software-itsm/) - Gestión de servicios TI, ticketing multicanal, automatización, activos y SLA.
- [ITSM Software Configurable](https://servicetonic.com/es/itsm-software/) - Plataforma ITSM configurable para departamentos de TI con workflows e IA integrada.
- [Software de Gestión de Tickets](https://servicetonic.com/es/service-desk/software-de-gestion-de-tickets/) - Gestión de tickets, automatización y procesos de soporte.
- [Aplicación de Ticketing](https://servicetonic.com/es/ticketing-aplicacion/) - Sistema de ticketing empresarial configurable sin programación.
- [Guía de Elección Service Desk](https://servicetonic.com/es/service-desk/7-preguntas-antes-de-elegir-el-mejor-software-de-service-desk-ti/) - Cómo elegir el mejor software de Service Desk para TI.
## Soluciones de Help Desk
- [Software de Help Desk](https://servicetonic.com/es/software-de-help-desk/) - Software Help Desk con autoservicio, SLA, base de conocimiento e integraciones.
- [Help Desk con IA](https://servicetonic.com/es/help-desk-con-ia/) - Help Desk con inteligencia artificial, AI Agents y automatización inteligente.
- [Portal de Usuario](https://servicetonic.com/es/portal-de-usuario-help-desk/) - Portal con catálogo de servicios, asistentes virtuales y autoservicio.
- [Catálogo de Servicios](https://servicetonic.com/es/software-de-help-desk/catalogo-de-servicios/) - Catálogo de servicios para TI y departamentos corporativos.
- [Métricas de Help Desk](https://servicetonic.com/es/service-desk/10-metricas-para-medir-en-un-software-de-help-desk/) - Métricas clave que mide un software de Help Desk.
- [Funciones de Help Desk](https://servicetonic.com/es/service-desk/funciones-de-un-help-desk/) - Funciones esenciales que debe cumplir un software de Help Desk.
- [Beneficios de Help Desk](https://servicetonic.coms/es/ervice-desk/que-es-un-help-desk-y-que-beneficios-aporta/) - Explicación de los beneficios que aporta a las empresas.
- [Help Desk Omnicanal](https://servicetonic.com/es/service-desk/software-de-help-desk-omnicanal/) - La importancia y el impacto de un Help Desk Omnicanal.
## Enterprise Service Management (ESM)
- [Gestión de Servicios Empresariales](https://servicetonic.com/es/gestion-de-servicio
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| pia.ai | Pia | documentation Business software AI agents and MCP | US | 56 | ✓ | ||
| unthread.io | Unthread | interface Business software Productivity | US | 54 | ✓ | ✓ | |
| octadesk.com | Octadesk | documentation Business software Marketing | US | 58 | ✓ |
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