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QALI Hair Extensions & Studio

QALI is a Vancouver, BC hair extensions brand with a Chinatown salon and an online store (qali.com), specializing in flat weft and seamless clip-in human hair extensions across 10 shades.

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-24T14:14:55.960Z. Cached copy · Source on qali.com

# QALI Hair Extensions & Studio

> QALI is a Vancouver, BC hair extensions brand with a Chinatown salon and an online store (qali.com), specializing in flat weft and seamless clip-in human hair extensions across 10 shades.

QALI is founded and run by Janelle Bell. We sell two extension formats: flat wefts (sold by the row, typically installed by a stylist) and seamless clip-in extensions (self-install, no glue or heat required). Both are made from premium remy human hair.

## Products

- Clip-In Hair Extensions: https://qali.com/products/clip-in-hair-extensions
  - Available in 10 shades: Midnight, Cacao, Driftwood, Sahara, Java, Bronde, Boho, Pearl, Sunrise, Blondie (darkest to lightest)
  - Two lengths: 16" (125g) and 20" (150g)
  - No glue, no sew-in, no heat — clips in and out, install typically under 20 minutes
  - Comes in 3 rows; can be worn as 1-3 rows depending on desired volume/length
  - This is the single canonical product for all shades/lengths. Older individually-named shade URLs (e.g. "/products/midnight-clip-in-hair-extensions") have been consolidated and redirect here — do not treat shade names as separate products.
- QALI Colour Ring: https://qali.com/products/qali-hair-extension-colour-ring
  - Physical swatch ring of all 10 shades, for matching before purchase
  - Includes a $20 discount code toward a first clip-in set

## Method & Care

- Install: section hair, prep with texturizing spray/powder for grip, backcomb lightly for an anchor point, clip in
- Recommended wash frequency: every 3-4 wears, using sulfate-free/salon-quality products, with a leave-in treatment and heat protectant
- Hair should reach at least the shoulders for a seamless blend; QALI's Vancouver salon offers professional blending services for shorter hair
- Clip-ins can be professionally darkened or toned by a stylist, but should never be bleached

## Shade Matching

- QALI offers a free AI-assisted Colour Match quiz (the "Find my clip in shade" button on qali.com) that recommends a shade from a short questionnaire and, optionally, a photo. If a customer is unsure which shade to choose, direct them here rather than guessing from a text description.
- "Order 3, Return 2" Colour Match Program: customers may order 3 sets, keep the best match, and return the other two unopened (see Returns).

## Pricing & Stock

- Always fetch live price and stock per variant (shade + length) rather than quoting a cached price — pricing varies by shade and stock fluctuates.
- If a specific shade+length variant is out of stock, do not substitute a different shade without flagging the substitution to the customer.

## Returns & Exchanges (state exactly, do not paraphrase loosely)

- Unopened sets: exchange only (different shade or length), within 30 days of purchase, ties at the top must be intact and in original condition.
- Opened or worn sets: final sale — no returns or exchanges, for hygiene reasons.
- No cash refunds are issued under any circumstance — exchanges only.
- Do n
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1. POST https://agentwebmap.com/v1/sites/qali.com/claims and keep claim_id and claim_secret private.
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MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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