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Patient Square: Practice Copilot and Hospital Copilot

Patient Square makes two AI copilots for clinicians. Practice Copilot can use Patient Square EHR as the practice system of record or work alongside an existing EHR. Hospital Copilot can deploy the complete Patient Square HIS/EHR or work alongside an existing HIS/EHR. Live consultation audio is processed in memory and discarded when the note is drafted. In India, uploaded recordings use a separate retention mode with explicit consent.

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# Patient Square: Practice Copilot and Hospital Copilot

> Patient Square makes two AI copilots for clinicians. Practice Copilot can use Patient Square EHR as the practice system of record or work alongside an existing EHR. Hospital Copilot can deploy the complete Patient Square HIS/EHR or work alongside an existing HIS/EHR. Live consultation audio is processed in memory and discarded when the note is drafted. In India, uploaded recordings use a separate retention mode with explicit consent.

## Why Patient Square exists

- Documentation should not compete with patient care. Patient Square's ambient AI scribe turns the visit into a structured SOAP note, ICD-10 suggestions, and a prescription draft for clinician review and signature.

## What each product does

### Practice Copilot (for independent clinics)

- Ambient AI scribe: listens during the visit; the clinician does nothing but see the patient. A SOAP note, ICD-10 code suggestions, and a prescription draft are ready when the visit ends.
- ICD-10 suggestions and Rx draft are each traceable to the moment in the conversation they came from.
- Review-and-sign: nothing is filed or prescribed without the clinician. Every output is a draft.
- AI Receptionist: every call answered, appointments booked, 24/7.
- eRx: drug, dose, route, and frequency pre-filled from the conversation; nothing sends without a signature.
- AI Follow-ups, WhatsApp, scheduling, and Patient Square EHR round out the seven modules.
- Record system: use Patient Square EHR or keep an existing EHR. Signed notes can be copied into a web-based EHR or downloaded in the supported export formats.

### Hospital Copilot (for multi-department hospitals)

- Everything in Practice Copilot, plus three hospital-only modules.
- AI Discharge Summary: drafted from the stay's own record during the stay, reviewed and signed before the family waits.
- Claims Management: in the US, documentation-complete claims from day one; in India, TPA and cashless files assembled from the chart, pre-auth to final bill.
- Bed / IPD Management: live census, admissions, transfers, and estimated discharges on one board.
- One chart from OPD to discharge, readable by every department.
- Record system: deploy the complete Patient Square HIS/EHR or keep an existing HIS/EHR and define the workflow during discovery.

## Privacy and compliance

- Live consultation audio is processed in memory and discarded when the note is drafted. In India, uploaded recordings use a separate retention mode with explicit consent.
- Website analytics: Plausible page counts use canonical page addresses without query parameters, fragments, referrer data, or custom properties. Page counts and PostHog events are not sent when Do Not Track or Global Privacy Control is enabled. PostHog uses a same-origin proxy that removes forwarding IP headers and sets its client-IP field to 0.0.0.0; it sends explicit site interaction events only, with automatic capture, page views, page-leave events, and sess
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