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Knowledge Base

For agents: Knowledge base for BackOffice business software covering calculations, margin and markup, contract creation and management, SLA policies and contract import.

backoffice software calculations margin vs markup contract management sla policies knowledge base

Authority: 55 reach 9 · trust 10 · quality 21 · freshness 15
Tier: listed
llms.txt: https://knowledge.out-smart.com/llms.txt
llms-full.txt: https://knowledge.out-smart.com/llms-full.txt
Sections: 5
Links: 915
Size: 187064 bytes
Popularity rank: #333205
Registered: 2010-06-08
Country: — Publisher location unknown; CDN address excluded
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Categories: Business software · Documentation and reference
For agents: Documentation: developer or product docs worth reading, nothing to call
Inferred actions: Read documentation About these labels
Audience: business · agents can: read docs · en
First seen: 2026-10-19T10:40:59.205Z
Last checked: 2026-10-27T17:19:25.042Z
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Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-27T17:19:20.550Z. Cached copy · Source on out-smart.com

# Knowledge Base

## OutSmart Knowledge Base

- [Knowledge Base Overview](https://knowledge.out-smart.com/knowledge-base-overview.md): Understand how this knowledge base is organized and how to use it.
- [BackOffice](https://knowledge.out-smart.com/backoffice/backoffice.md): Understand the main BackOffice modules and where to start.
- [Introduction to BackOffice](https://knowledge.out-smart.com/backoffice/backoffice/introduction-to-backoffice.md): Understand what the BackOffice is, who uses it, and how the main modules fit together.
- [Calculations](https://knowledge.out-smart.com/backoffice/backoffice/calculations.md): Build cost calculations, control your margin, and turn them into quotations.
- [What are Calculations?](https://knowledge.out-smart.com/backoffice/backoffice/calculations/what-are-calculations.md): Understand how calculations work in OutSmart and what the module includes.
- [Create a calculation](https://knowledge.out-smart.com/backoffice/backoffice/calculations/create-a-calculation.md): Build a calculation with materials, hours, and a target margin.
- [Understand margin versus markup](https://knowledge.out-smart.com/backoffice/backoffice/calculations/understand-margin-versus-markup.md): Learn the difference between margin and markup and how OutSmart calculates them.
- [Set margin goals and colors](https://knowledge.out-smart.com/backoffice/backoffice/calculations/set-margin-goals-and-colors.md): Set your default margin and the color thresholds for margin goals.
- [Export a calculation to a quotation](https://knowledge.out-smart.com/backoffice/backoffice/calculations/export-a-calculation-to-a-quotation.md): Turn a finished calculation into a new or existing quotation.
- [Contracts](https://knowledge.out-smart.com/backoffice/backoffice/contracts.md): Manage service agreements and generate recurring work orders from the BackOffice.
- [What are Contracts?](https://knowledge.out-smart.com/backoffice/backoffice/contracts/what-are-contracts.md): Understand what contracts do in the BackOffice and how they generate work orders.
- [Create a contract](https://knowledge.out-smart.com/backoffice/backoffice/contracts/create-a-contract.md): Create a contract with the right type, dates, terms, and work order setup.
- [Understand contract types](https://knowledge.out-smart.com/backoffice/backoffice/contracts/understand-contract-types.md): Learn when to use preventive, corrective, or yearly-order contract types.
- [Create contract terms](https://knowledge.out-smart.com/backoffice/backoffice/contracts/create-contract-terms.md): Set reusable contract duration and renewal behavior before creating contracts.
- [Configure the recurring schedule](https://knowledge.out-smart.com/backoffice/backoffice/contracts/configure-the-recurring-schedule.md): Set when preventive contracts should generate work orders.
- [Understand contract work order generation](https://knowledge.out-smart.com/backoffice/backoffice/contracts/understand-contract-work-order-generation
…

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