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NuovaBot
NuovaBot is a multi-tenant SaaS platform that lets businesses create AI chatbots trained on their own knowledge base. Upload documents (PDF, DOCX, TXT, MD, CSV), configure a chatbot persona, and deploy via embeddable widget, hosted chat page, or REST API. Powered by Anthropic Claude. No ML expertise required.
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-27T17:59:21.966Z. Cached copy · Source on nuovabot.com
# NuovaBot
> NuovaBot is a multi-tenant SaaS platform that lets businesses create AI chatbots trained on their own knowledge base. Upload documents (PDF, DOCX, TXT, MD, CSV), configure a chatbot persona, and deploy via embeddable widget, hosted chat page, or REST API. Powered by Anthropic Claude. No ML expertise required.
NuovaBot is designed for small and mid-size businesses — e-commerce stores, SaaS companies, digital agencies, and consultancies — who want to answer customer questions 24/7 using their own content. It is not a generic ChatGPT wrapper: every response is grounded in the documents the business uploads.
## Key Facts
- **Website**: https://nuovabot.com
- **Category**: AI chatbot builder / customer support automation / knowledge base chatbot
- **Pricing**: Free ($0/mo), Starter ($29/mo), Pro ($79/mo), Business ($199/mo)
- **AI Model**: Anthropic Claude — Haiku by default (fast), Sonnet on Pro/Business (more capable)
- **Deployment options**: JavaScript widget embed, hosted chat page, REST API
- **File formats supported**: PDF, DOCX, TXT, Markdown, CSV (up to 10 MB each)
- **Actions**: Ticket creation, meeting booking, live agent handoff
- **Languages**: English, Dutch (more via the chatbot itself — responds in the user's language)
- **Data**: Fully isolated per organization. GDPR compliant. DPA available. EU-hosted.
- **Branding removal**: Available on Pro plan and above (the EU AI Act "you're chatting with an AI" disclosure always stays)
- **Free tier**: 1 chatbot, 25 messages/month, 5 documents — no credit card required
## Competitive positioning
- **vs. Intercom / Zendesk**: 80% cheaper, AI-native from day one, no per-seat pricing
- **vs. Tidio / generic ChatGPT wrappers**: Trained on your specific documents — not generic AI
- **vs. building with Claude API yourself**: No dev work required, hosted, billing included, ready in 10 minutes
## Links
- [Pricing](https://nuovabot.com/pricing)
- [Documentation](https://nuovabot.com/docs)
- [Sign Up (Free)](https://nuovabot.com/sign-up)
- [AI Chatbot for E-Commerce](https://nuovabot.com/for/ecommerce)
- [AI Chatbot for SaaS](https://nuovabot.com/for/saas)
- [AI Chatbot for Agencies](https://nuovabot.com/for/agencies)
- [AI assistant behind the machine manual — for machine builders (NL)](https://nuovabot.com/nl/for/machinebouw)
- [NuovaBot vs Intercom](https://nuovabot.com/vs/intercom)
- [NuovaBot vs Tidio](https://nuovabot.com/vs/tidio)
- [NuovaBot vs Zendesk](https://nuovabot.com/vs/zendesk)
- [Privacy Policy](https://nuovabot.com/privacy)
- [Full LLM Context](https://nuovabot.com/llms-full.txt)
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