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NeetoDesk Docs

Developer docs for NeetoDesk: the REST API, the CLI and the MCP server.

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# NeetoDesk Docs

> Developer docs for NeetoDesk: the REST API, the CLI and the MCP server.

- [NeetoDesk API](https://apidocs.neetodesk.com/api/introduction.md): Welcome to the NeetoDesk API documentation.
- [Workspace subdomain](https://apidocs.neetodesk.com/api/workspace-subdomain.md): Learn how to find your workspace subdomain.
- [Authentication](https://apidocs.neetodesk.com/api/authentication.md): Learn how to authenticate your requests to the NeetoDesk API using API keys.
- [Pagination](https://apidocs.neetodesk.com/api/pagination.md): Learn how to handle paginated responses in the NeetoDesk API.
- [HTTP response codes](https://apidocs.neetodesk.com/api/response-codes.md): Learn about the HTTP status codes returned by the NeetoDesk API.
- [Getting the ticket ID](https://apidocs.neetodesk.com/api/getting-ticket-id.md): Understand how to retrieve ticket IDs and numbers for API calls and customer communication.
- [List tickets](https://apidocs.neetodesk.com/api/tickets/list.md): Retrieves a list of tickets in a workspace, newest first unless `sort` and `order` say otherwise.
- [Create ticket](https://apidocs.neetodesk.com/api/tickets/create.md): Creates a new ticket.
- [Get ticket](https://apidocs.neetodesk.com/api/tickets/get.md): Retrieves details of a specific ticket.
- [Update ticket](https://apidocs.neetodesk.com/api/tickets/update.md): Updates a ticket. Setting `status` to `moved` is refused. `tags` replaces every tag on the ticket, so use `add_tags` and `remove_tags` to change tags without losing the others; `tags` cannot be combined with either of them.
- [List comments](https://apidocs.neetodesk.com/api/comments/list.md): Retrieves all comments for a specific ticket.
- [Get a comment](https://apidocs.neetodesk.com/api/comments/get.md): Retrieves a specific comment for a ticket.
- [Create comment](https://apidocs.neetodesk.com/api/comments/create.md): Creates a comment for a specific ticket.
- [Create draft comment](https://apidocs.neetodesk.com/api/comments/create-draft.md): Creates a draft comment for a specific ticket.
- [Upload attachment](https://apidocs.neetodesk.com/api/attachments/create.md): Uploads a file and returns a `signed_id` for it. Pass that id in `attachments` on [Create ticket](/api/tickets/create) or [Create comment](/api/comments/create) to attach the file.
- [Reserve an attachment upload](https://apidocs.neetodesk.com/api/attachments/create-upload.md): Reserves storage for a file and returns where to send its bytes, for callers that would rather not route the file through this API. Use [Upload attachment](/api/attachments/create) instead to send the file in one request.
- [List customers](https://apidocs.neetodesk.com/api/customers/list.md): Lists the customers in the workspace, oldest first.
- [Get customer](https://apidocs.neetodesk.com/api/customers/get.md): Retrieves details of a specific customer.
- [Create customer](https://apidocs.neetodesk.com/api/customers/create.md): Creates a new customer.
- [List tick
…

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