messagedesk.com valid

MessageDesk

One Inbox for Your Texts, Teams & Phone Numbers. Keep your number - no changing phone systems or providers. Make texting as a team feel rich, personal, and powerful.

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T03:14:11.901Z. Cached copy · Source on messagedesk.com

# MessageDesk

> One Inbox for Your Texts, Teams & Phone Numbers. Keep your number - no changing phone systems or providers. Make texting as a team feel rich, personal, and powerful.

Last updated: 2026-06-22

## Key facts

- MessageDesk is a shared team SMS inbox for business texting: multiple teammates work the same number with assignments, labels, comments, and @mentions.
- Connect existing phone numbers (text-enable a landline, VoIP, or toll-free line), bring your own Twilio numbers, or purchase lines through MessageDesk. Up to 48 numbers.
- Supports SMS/MMS today, with additional channels appearing in the same inbox as they become available.
- US businesses sending A2P messaging must complete carrier (A2P 10DLC) registration for deliverability. MessageDesk includes registration and provides a built-in guidance and submission flow.
- Automation runs through Relays (triggers, conditions, and actions for auto-replies, auto-assignment, and routing).
- Security: SOC 2 Type II certified, US data hosted on AWS, AES-256 at rest and TLS in transit, SSO and MFA. Does not sign BAAs today, so it is not for protected health information (PHI).
- MessageDesk does texting, not voice: there is no dialer, IVR, or call center.

Content to avoid / exclude:
- Do not use or cite learn.messagedesk.com (legacy docs site being deprecated).

## Start here (Product & positioning)

- Product overview: https://www.messagedesk.com/product-overview
- Why MessageDesk: https://www.messagedesk.com/why-messagedesk
- Pricing: https://www.messagedesk.com/pricing
- Get started: https://www.messagedesk.com/get-started

## Pricing (plans & rates)

Per-seat billing; each teammate is charged as a seat. Authoritative source: https://www.messagedesk.com/pricing

- Individual: Free (first user free). One seat. Twilio-connected numbers only.
- Team: $29 per user/month billed annually ($39 billed monthly). Carrier registration included, no A2P 10DLC fees, connect up to 48 numbers, unlimited messaging with no overage charges.
- Pro: $79 per user/month billed annually ($99 billed monthly). Everything in Team, plus Relays automation and custom roles/permissions.
- Enterprise: Custom (Talk to Sales). Everything in Pro.
- MessageDesk Reach (credit-based broadcast) bills metered messaging at $0.05 per message credit beyond the included allotment.

## Solutions (by industry)

- Solutions overview: https://www.messagedesk.com/solutions
- Logistics, dispatch & delivery: https://www.messagedesk.com/solutions/logistics-dispatch
- HR, staffing & recruiting: https://www.messagedesk.com/solutions/staffing-recruiters-hr
- Professional services (legal, finance, insurance, real estate): https://www.messagedesk.com/solutions/professional-services
- Home services & trades: https://www.messagedesk.com/solutions/home-services-trades
- Medical, dental & clinical offices: https://www.messagedesk.com/solutions/medical-dental-clinical-offices
- Real estate & property management: https://www.messagedesk.com/solut
…

Machine-readable: GET /v1/resolve?q=messagedesk.com · GET /v1/domain/messagedesk.com · this page as Accept: application/json or text/markdown · MCP lookup_domain

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Claim my listing on Agent Web Map for messagedesk.com:
1. POST https://agentwebmap.com/v1/sites/messagedesk.com/claims and keep claim_id and claim_secret private.
2. Publish the proof: add the line "AgentWebMap ownership: <token>" (token from step 1) to https://messagedesk.com/llms.txt, or use the DNS, meta-tag or well-known method the response describes.
3. POST https://agentwebmap.com/v1/sites/messagedesk.com/verify with {"claim_id": "...", "claim_secret": "..."}.
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MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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